LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company, would highly recommend

I had ordered a personalised gift and noticed after submitting the order I had made an error on the personalisation. I emailed customer service straight away, and Louise got back to me promptly to tell me they could make the amendment, much to my relief. Communication was friendly and delivery fast. I'm very happy with the gift I purchased for a friends wedding.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality.

Ordered a car money box from Love my Gifts.
We were so pleased with the quality and engraving, we ordered another one for a different friends child.
Would definitely recommend.

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

Inscribed pen/pencils and gift box

The pen/pencil boxes were inscribed beautifully and were much appreciated by my colleagues as a leaving present. Their names were inscribed on the pens and pencils and they will proudly display them on their desks at work after I've retired. Prompt delivery and a lovely gift.

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling quality for the price

I purchased the favourite lyric keyring for my husband for our first married valentines day and had it engraved with our first dance lyrics
I was utterly disappointed. the quality of the keyring is appalling and certainly not worth the £16.95 price tag. The keyring is very thin like a dog disc and the ring for the keys is also flimsy. My husband is not using the keyring as he does not think it will support his keys and that the disc will easily scratch/bend.
I contacted customer services to give them the opportunity to rectify the issue and they refused.
I will not buying from this company again.

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

First time buyer!

First time buyer!
My purchase was a personalised gift for a friend. When arrived it was absolutely beautiful, quality was excellent. Arrived within 4days.
Highly recommended!

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a personalised Spiderman book…

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lovely lady called Louise took pity on me & got it rushed through! Thanks so much Louise! :)

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 all round 🌟

Beautiful quality products. Very friendly and efficient team... even noticed a potential mistake in my order and luckily contacted before they proceeded with the personalisation! Great shipping times. Overall 10/10

February 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I placed an order but forgot to put in my friend's address for delivery. I emailed at the last minute to see if the order could be diverted. It was safely delivered to my very happy friend the day after! Amazing service!!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

I recently purchased a silver engraved…

I recently purchased a silver engraved carousel as a gift. When the carousel arrived it had a huge scratch on it. I contacted the customer service team to explain that this was a gift for a friend and within 48 hours they had not only responded but also got a replacement out to me in time to be able to give this gift to my friend. Really impressive service where they turned around an initial negative experience to something very positive. Will certainly be shopping here again. thank you!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fab service

Absolutely fab service. I had a problem with my original order. It was sorted so quickly and replacement sent. Really pleased with my order and especially the great customer service.

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a lovely personalised manicure…

Ordered a lovely personalised manicure set for my grandson.
Gorgeous present,received it very quickly considering it was over the Christmas period.
Had an issue with one of the items but a replacement was sent out within 48hrs.
Very impressed with customer service.
Will be ordering from them again.

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, great quality items at a good price, excellent communication when I enquired about upgrading to faster delivery, definately reccomend

January 27, 2022
Unprompted review
Rated 4 out of 5 stars

Great xmas gifts

I came across LoveMyGifts just before Christmas and ordered a lovely personalised cutlery set for a Secret Santa plus a personalised bunny for my new nephew. Both items arrived swiftly and the cutlery set was a big hit. The bunny was lovely but unfortunately one of the arms detached a few days after Christmas. The team at LoveMyGifts quickly sorted a replacement bunny and this is perfect. Thank you so much to the team for being so organised.

January 25, 2022
Unprompted review

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