LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely clock

Lovely clock! My daughter really loved it and it looks amazing in her room. Also, I have the best to say about the customer service. The first clock we received was not working properly, we contacted customer service and we got an immediate reply and a replacement in only 2 days. Highly recommended and will definitely shop again.

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Special mention to Louise who sent me a replacement item on next day delivery as the original had been delayed with Royal Mail. Nothing was too much trouble and I would definitely use again

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Happy customer

Lovely product and amazing customer service. So glad I found this site for a last minute gift. Thank you

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Personalised Sundial amazing

Purchased a gift for my husband to celebrate our 34th wedding anniversary communication from company was great but the Sundial which was personalised is amazing definitely keep this company in mind for further purchases

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Glass tree baubles ordered. Excellent quality products. Very beautiful. Arrived in line with the estimated delivery date. These baubles were personalised. I made an error with my original order but Love My Gift customer service expertly dealt with that error and quickly rectified it. I cannot thank them enough. Highly recommend both this company and their glass baubles.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased a secret santa gift

I purchased a secret santa gift, which wasn't quite right when it arrived. But I sent an email and it was fixed straight away, I was thrilled with the item when it came. Great service. Thank you

January 6, 2022
Unprompted review
Rated 5 out of 5 stars

personalised Xmas baubles…

Ordered some personalised Xmas baubles (white feathers inside) for myself and my sister as our mum had recently passed away. They are absolutely stunning, and a perfect memento for our beautiful mother.

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Broken pen

A pen was broken and I asked for a replacement. It was dealt with promptly and one is being sent out now. Excellent service

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Delighted with chocolate drink…

Delighted with chocolate drink stirrers. These were gifts for friends so can’t say how they tasted but they looked really good. Good packaging arrived intact, speedy service and delivery.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great personalised plate/bowl

Really fantastic little personalised plate and bowl set, perfect for our DS eating Christmas Dinner off!
Lovely support staff as well, friendly and helpful.

December 28, 2021
Unprompted review
Rated 5 out of 5 stars

Easy purchase

Easy purchase, arrived on time well packed to ensure safe journey
Bauble looks amazing really great quality, good weight I am sure when I pass on as a gift it will be loved
Thanks

December 24, 2021
Unprompted review
Rated 3 out of 5 stars

Missing lines.

Order number #426130
My product arrived late which I can deal with as I know it must be busy, I’m not fussy in that respect, however when it turns up and message lines are missing off the personal message then what’s the point? How can the main meaning of the product just be left off? Not happy at all with this, also won’t answer emails and doesn’t seem to be a phone number so I guess it won’t get sorted.

Follow up- changing the review now from 1 star because of the quick customer service by giving me a phone call and offering to send out a replacement certificate, I understand mistakes happen and am just happy with the follow up to sort the problem so thank you.

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

I had a problem

I had a problem, all my mistake and the love my gifts team replayed instantly wanting to put things right.
They were so prompt it was brilliant.
Certainly a website I will look at again.

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My purchase of a snowman mug with a personalized message was lovely and exactly as described. The quality was really good and the service was excellent. I would purchase from LoveMyGifts again and would definitely recommend.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a compass for our grandson…

Purchased a compass for our grandson from lovemygifts. The quality is excellent. Engraving superb. Ordered and received within 10 days. Outstanding service. Highly recommend this company.

December 22, 2021
Unprompted review

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