LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great support team

I’ve ordered many items before without ever experiencing a problem, unfortunately on my latest order an item was broken. I got in touch with the support team and Trish was great. She got the item remade and sent out to me within two days-how fabulous was that?!
I’m a very happy customer, thanks again Trish.

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic
I have purchased quite a few gifts from this site i never been disappointed excellent customer service i would highly recommend!!!

December 22, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered some personalised items for a wedding anniversary, excellent value for money, quick delivery and gifts were excellent. Will definitely shop here again. Thankyou!!

December 21, 2021
Unprompted review
Rated 1 out of 5 stars

Ignored by customer service

Wouldn’t normally write a bad review on here but since customer support is ignoring all my emails and seem to only be responding on here I will have to.

Order #426573

Still not been dispatched. Apart from a ‘copy and paste’ email blaming the Royal Mail all my emails have been ignored. Was supposed to be a Christmas present but doesn’t look like they will be here on time.

Have ordered other gifts and they were perfect so it’s a shame their customer service has let them down this time. Could have been easily resolved.

December 21, 2021
LoveMyGifts logo

Reply from LoveMyGifts

Hi Jemma, we can see from the Royal Mail tracking your order has been delivered. Please do let us know if you require anything further. Have a great Christmas, Trish.

Rated 1 out of 5 stars

Don’t use

Ordered a slate clock for a present for Christmas. The clock has arrived with absolutely no clock mechanism. I have emailed the company for a response. And I have had absolutely no return email. There is no contact number or any other way to contact them. Absolutely disgraceful.

December 20, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi Karen, please accept our apologies for this error. I can see my colleague Louise has called you, please don't worry a replacement will be with you before Christmas. Apologies again and have a lovely Christmas. Many thanks, Trish.

Rated 5 out of 5 stars

Absolutely beautiful gifts

Some absolutely beautiful gifts! And the most helpful & friendly customer service. Would highly recommend and will most definitely buy from here again.

December 18, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi Stacey, thank you for your lovely review, we really do appreciate it. We are so pleased you loved your gifts & were happy with our support. We look forward to seeing you again soon at Love My Gifts, have a lovely Christmas! Thanks, Brit.

Rated 5 out of 5 stars

Excellent service and value for money from a UK based company.

Having made my first purchase, with which I was delighted, and being generally impressed with this company, I would certainly recommend them.

December 18, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi There, thank you for your kind review, we really do appreciate it. We look forward to seeing you again soon at Love My Gifts. Have a lovely Christmas, Trish.

Rated 5 out of 5 stars

Fantastic goods.

The items I had are fantastic, I had a few issues but they were very soon rectified, they went out of there way to help, very recommended to use these guys.

December 17, 2021
Unprompted review
LoveMyGifts logo

Reply from LoveMyGifts

Hi Joanne, thank you for your very kind review. We are so pleased you were happy with our customer support. Have a lovely Christmas, Trish.

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