Love Your Lights  Reviews 

410
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I asked for advice before purchasing and helped gave great insight into how I should set up. Ordered and arrived within a couple of days. Installation was super easy and they look absolutely amazing!... See more

Rated 5 out of 5 stars

We love our new white 20m outdoor lights! One look at them tells you they are superior quality to the cheaper options because the wire is double thickness and the LED lights are larger and brighter. T... See more

Rated 5 out of 5 stars

Knowing that the lights are such great quality made the experience so good. I can't stand buying products that I know will pretty soon end up in landfill. The prices are great considering the beautifu... See more

Rated 5 out of 5 stars

I stumbled upon Love Your Lights on a last-minute hunt for a good quality lighting intended for a family event. Not only did the correspondence answered all my queries on point but more importantly, I... See more

Company details

  1. Lighting Store
  2. Decoration and Interior Design Store

Written by the company

Love Your Lights sells decorative indoor and outdoor lighting to transform your home, garden or commercial space. We make lighting easy! Our products are beautiful, versatile and transformational. Guaranteed to add a warm, ambient glow to any atmosphere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

410 reviews

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4.8

All reviews

(410)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Looking Lights

The festoon lights I bought look great which light up the deck.
They were easy to install, great to be able to get accessories as well. Time frame of delivery was quick. Family loves them which is a major plus.
Great work team

February 5, 2023
Rated 5 out of 5 stars

Quality. Top rated Service. Great presentation

Was so happy to deal with a NZ company through the whole process it was smooth and presention of my lights was great. Good quality, great service & I’m incredibly happy with my purchase. Has truly added to my outside space.

February 20, 2023
Rated 5 out of 5 stars

Great service

This was a late order for a party, delighted to receive my solar inside the predicted courier times. Well done!

February 14, 2023
Rated 5 out of 5 stars

Love them and they look great

Love them and they look great. I might buy a few more as presents. Thank you for my lights

February 20, 2023
Love Your Lights  logo

Reply from Love Your Lights

Thanks Rob for the feedback. That is excellent news you love your lights! Agree, they make wonderful presents and they are the gift will keep on giving. Thanks, Louise

Rated 5 out of 5 stars

Excellent outdoor lights

Great lights! Love them. Gorgeous. And they are so good in the outdoors they survived cyclone gabrielle. That’s saying something! Highly recommend. Came to me very quick

January 18, 2023
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Reply from Love Your Lights

That's fantastic news Sharon! Well there is no doubting that they are waterproof and commercial grade :) So pleased to hear your lights survived the cylone and thrilled to know you are loving your lights. Thanks for taking the time to review us. Thanks, Louise

Rated 5 out of 5 stars

Look great

Arrived quickly. Look great. Just gone up so hoping solar charge lasts well

January 11, 2023
Rated 5 out of 5 stars

Wonderful lights

Wonderful lights , great quality and very helpful staff 😀

February 6, 2023
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Reply from Love Your Lights

So pleased we could help! Love knowing you are enjoying your lights. Thanks, Louise

Rated 5 out of 5 stars

I made a mistake with my first order

I made a mistake with my first order , rung them and helped me get things right. Very helpful and informative, and explained how to set up my lights etc

January 18, 2023
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Reply from Love Your Lights

Our pleasure and so pleased we could help :) Really appreciate the positive feedback Kristina. Thanks, Louise

Rated 5 out of 5 stars

Highly recommended

Very happy with the Customer service and products from Love your lights

January 11, 2023
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Reply from Love Your Lights

Excellent news Isobel! Very happy knowing you are happy with your Love Your Lights experience. Thanks for the review, much appreciated. Thanks, Louise

Rated 5 out of 5 stars

Great company

Great company! Extremely fast communication and delivery and am in love with my lights. Thank you.

December 28, 2022
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Reply from Love Your Lights

Well that's made our day! Love hearing you are in love with your lights :) Thanks so much for all the positive feedback. Keep on enjoying your beautiful lights. Thanks, Louise

Rated 5 out of 5 stars

Excellent lights

Excellent lights , excellent service overall experience excellent

January 11, 2023
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Reply from Love Your Lights

Well we can't ask for much more than that - thanks Fraser!

Rated 1 out of 5 stars

Bought 5 bulbs only 2 go

Bought 5 bulbs only 2 go. Hopeless

January 14, 2023
Love Your Lights  logo

Reply from Love Your Lights

Hi Helen, it's very disappointing that you have decided to give us a 1 star review without taking the time to come back to us directly and haven't given us the chance to help. It appears you haven't bought lights from us before, so I can assume that your existing lights are from another supplier? So you are judging us on 5 bulbs to be used on another company's product. We'd still help you. I would suggest that you unscrew and refit the bulbs and tighten them as this is a common error. If two are working, the others should work fine - have you tried all 5 in different sockets? Try tightening them and you should be fine. Perhaps next time, instead of making a negative review on any business, take the time to contact the business first to resolve the issue, there's always a solution before rubbishing the product and the company, thanks Alex

Rated 5 out of 5 stars

Perfect ambience

Excellent communication, fast service. Great product at reasonable price.
Exceeded expectation.

January 9, 2023
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Reply from Love Your Lights

Very happy to hear we exceeded expectations! Thanks so much for taking the time to review us and sharing your feedback. Thanks, Louise

Rated 5 out of 5 stars

Ordered 3 lots of the Solar S14 Festoon…

Ordered 3 lots of the Solar S14 Festoon Lights 14.7m & 15 Bulbs. Really happy with them! They look fabulous lit up once dusk falls. They have a USB port but do not come with a cable, so you’ll need one if you’re wanting to charge that way. But impressed how much charge they hold from just the solar charge. Awoke at 6am to them still lit! Even in this dreadful, gloomy Akld summer they have charged enough to light up. Easy to install. Love them!

January 15, 2023
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Reply from Love Your Lights

Don't you just love how long they last :) So thrilled to hear you love your lights. Your comments will be very helpful for other customers so thank you for taking the time to share! Yes, they don't come with a USB plug but as this is just a back up option for a gloomy day/special event that night you probably won't need it. Let the sun do all the hard work!

Rated 5 out of 5 stars

Supreme customer service

We’ve had a problem with our new rope light after it was installed (lose connection). Without dwelling too much on how this problem occurred, Love Your Lights have quickly arranged for a pick-up, repair and delivery of the lights.

January 22, 2023
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Reply from Love Your Lights

Customer service is our priority and great to hear we turned it around quickly. Enjoy your lights :)

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