Lowdham Leisureworld - Huddersfield Reviews 184

TrustScore 4.5 out of 5

4.4

Crosland Hill Road, HD4 5NU Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic company, George guided us through our first ever caravan purchase. The entire experience has been amazing, their knowledge, professionalism, customer service is exceptional

Company replied

Rated 5 out of 5 stars

We have just picked up our new caravan from Lowdhams Huddersfield. The customer service was excellent. Emma was so helpful and went through everything in fine detail. She was so knowledgeable and ma... See more

Company replied

Rated 5 out of 5 stars

So sad that the Huddersfield operation is to close. We were lucky enough to speak to Emma there, when looking for a new caravan. Emma is a delight to deal with, making the decision to purchase so enjo... See more

Company replied

Rated 5 out of 5 stars

On Monday we collected our new caravan from Lowdhams’s Huddersfield. Throughout the process Emma has been fantastic, nothing was too much trouble. I have rung to ask for advice on which is a suitable... See more

Company replied


Company details

  1. RV Dealer
  2. Hobby Store
  3. Mobile Home Dealer
  4. RV Repair Shop

Written by the company

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Contact info

  • Crosland Hill Road, HD4 5NU, Huddersfield, United Kingdom

  • 01484 642613

4.4

Excellent

TrustScore 4.5 out of 5

184 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great service from Tony Dyson and…

Great service from Tony Dyson and colleagues at Lowdham's in Huddersfield. Really helped us choose the most appropriate caravan for our needs. One of the best features of this company is the after sales service. Particularly the technical telephone help line if you are stuck with anything in your new caravan. Would highly recommend.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Motorhome purchase

Bought my motorhome from lowdhams after doing my research online, visited a couple of times to begin with and with no pressure was given some good advice on births against seatbelt ratios. After our fifth visit we had made our mind up and was taken through the process of purchasing our motorhome by Matty Booth. Jovial aimable fellow who did what he said he would with everything on time. Just had our first weekend adventure away. Brilliant

August 3, 2020
Unprompted review
Rated 4 out of 5 stars

Pleased with deal but nothing more

Pleased with deal but nothing more, handover bad as videos did not work and nobody interested in showing us. After sales appalling, nobody returns calls in sales or service. Frankly once they have secured the sale it’s of no interest to Huddersfield customer service. This is my second purchase and my last

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Emma was fab😊

Emma was fab, fantastic service. Will definitely recommend lowdham to anyone wanting to buy a caravan or motor home. Thank you

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

It was a pleasure to deal with Lowdhams…

It was a pleasure to deal with Lowdhams and in particular Callum who made the part exchange a simple procedure I have been back since and purchased an air awning and various bits and pieces.Top rating from me.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Can’t thank lowdhams enough fantastic…

Can’t thank lowdhams enough fantastic all the way through from looking round to collection had a couple of questions & rang after sales service team who sorted us out straight away ( even on a Sunday ! ) also special thanks to Emma from start to finish excellent job ! Keith & Caroline

July 22, 2020
Unprompted review
Rated 3 out of 5 stars

Mixed thoughts

Very happy with sales dept. Great caravans at great prices. A good experience. Unfortunately after sales not so good. We had to return the van for work doing. Unfortunately it was locked up for the 3 months for the lockdown. 5 weeks on we still haven’t had the work done.

July 14, 2020
Unprompted review
Lowdham Leisureworld - Huddersfield logo

Reply from Lowdham Leisureworld - Huddersfield

Good Afternoon Mrs Holbrook

I understand that you are collecting your caravan this Friday, please accept my apologies for any delay.

With kind regards

Debby

Rated 5 out of 5 stars

Thank you Richard

Fabulous service received from Richard McEwan at Huddersfield branch of Lowdhams.

After purchasing a caravan at the NEC in Birmingham in October 2019, we were excited to get our new van in April 2020. What we hadn’t been told at the show is that after 3 months, Black Horse will do a further check on your credit agreement and for some unbeknown reason ours came back short of what we needed. Richard took full ownership of this and due to the delay of the delivery because of Covid, he needed to do a further application which came back fine. Richard kept us informed all along and was great when we needed to have a rant. We are now away in our gorgeous van in Scarborough, thank you so much Richard for all your help :-)

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Looked after us really well.Callum needs a raise!!! This is our third caravan from Lowdhams... won’t hesitate to make it 4

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Chausson 640 Titanium purchase

The Chausson 640 Titanium was our first motorhome and we got good advice and support in the purchase including regular updates on progress of our order as a result of delays arising from CV19.
The instructional video for the MH was a sensible way to lodge the important user information.

July 6, 2020
Unprompted review
Rated 5 out of 5 stars

5* Caravan Sales Team

Fantastic experience with Richard and his colleagues buying our first caravan, so welcoming and dog friendly too! The awning shop and caravan shop were absolutely great, friendly and professional - Thank you

June 29, 2020
Unprompted review
Rated 4 out of 5 stars

We received excellent service from Emma…

We received excellent service from Emma on collection of our new Caravan.
She really could not do enough, always phoned with updates and resolved any of our concerns, thankyou very much, we would highly recommend.

Was a little disappointed with the accessory department, we tried to purchase a new awning but got told the department was too busy and to sort it another day.

June 29, 2020
Unprompted review
Rated 4 out of 5 stars

Introduction to caravan during social distancing

Introduction to caravan was done initially by video which was helpful and we were able to go back to it later.
Intros on the day were thorough and questions were answered well throughout.
We are very pleased with the service.

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

We have just purchased a new freestyle van from the Huddersfield branch i think we were the first customers after lockdown. We were very impressed with the way we were treated by all the staff. Richard was the salesman we dealt with and could not have been more helpful. THANKYOU.... .

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Review

Extremely helpful very professional
Well informed despite the challenges of the Covid lockdown
I would definitely recommend to anyone looking to purchase a motorhome

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

Caravan purchase

Really enjoyed our buying experience with lowdhams we encountered Emma who was a real help with suggestions & her experience as a caravaner shone through helping us make our decision on our chosen caravan well done .happy purchasers ian & Kathryn

June 22, 2020
Unprompted review

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