LPS Solicitors Reviews 

154
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and thoroughly supportive throughout their personal injury or compensation claims. Many consumers note that the legal team provides clear, straightforward advice and always keeps them well informed at every single step of the procedure. However, some reviewers were not happy with communication, pointing out that updates could sometimes be lacking or slower than expected during their cases. Despite these occasional drawbacks, people consistently mention the overall efficient service, professional guidance, quick resolutions, and successful outcomes delivered by the firm.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, friendly, and courteous... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing great communication and constant... See more

Service

Users describe positive interactions with service, highlighting professional, friendly, and courteous staff... See more

Claim

Customers consistently note positive experiences with claim, expressing immense appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was sorted for me I barely had to do anything. Criminal injuries where very helpful and the staff where always so easy to talk too and helpful. Appreciate everything they have done in suc... See more

Rated 5 out of 5 stars

I had an excellent experience with LPS Solicitors. A huge thank you to Keira Birk, Katie Robinson, Lilly Biswell, Trishna Notay, Lacey Lambe, and Megan Phillips for their outstanding support through... See more

Rated 5 out of 5 stars

Far exceeded my expectations. Keira Birks kept me informed at all times and I'm glad they have managed to help me through the proceess. Highly recommend.

Rated 5 out of 5 stars

The perseverance of Keria Birks has been outstanding. Keria managed to gain some of my lost earnings back due to personal injury and I'm very grateful. Thank you


Company details

  1. Law Firm

Written by the company

LPS Solicitors in the last 10 years has become one of the UK’s fastest growing compensation claims law firms, thanks to our diverse service provision of numerous legal services which extends far beyond the realm of personal injury claims. As a member of the SRA and Lexcel accredited, you can be rest assured our services are of a consistently high standard and we always keep to the cutting-edge of developments in the legal industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(154)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely quick service

Extremely quick service, I received my award within less than 2 weeks of submitting my claim! Can’t believe how quick it was all done, great service!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Review LPS

Keira Birk was very friendly and extremely helpful throughout the entire process. great experience overall, i would recommend her to anyone as she's great at her job!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL STAFF

Headline: Exceptional Legal Expertise with Unmatched Professionalism and Integrity"
I cannot recommend LPS Solicitors highly enough. From my first interaction, it was clear that this is a firm that operates with the highest ethical standards. Their staff—specifically [Kiera B. & Katie R.]—are not only highly skilled but also genuinely compassionate and patient. What truly sets them apart is their transparency. Legal matters can be stressful, but the team provided jargon-free, straightforward advice that kept me at ease throughout the entire process. when I had a minor concern about a delay, their service handling and procedure was outstanding. They addressed my query immediately with total accountability and a focus on resolution, proving that they truly value client satisfaction over everything else. If you are looking for a firm that combines deep legal knowledge with a human touch and impeccable ethics, look no further than LPS Solicitors. They are professional, efficient, and, above all, they deliver results." - Evette H.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Have tried to contact them several…

Have tried to contact them several times regarding my claim, i was updated 20th January with the third party have 32 days to make and offer. This time has now elapsed and i have emailed 4 times now and i have had no response back. I am now forced to write a review to get some attention as there communication is severely lacking.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the service.

Katie has been very helpful. I have received regular updates about my case with emails, and phonecalls.
Everything has been explained to me.
Thank you for your assistance.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

I would not recomend using this…

I would not recomend using this firm.they have ignored all my instructions and made it impossible for me to accept any offer i have recieved.and it had taken 30 months to complete my claim.a claim that could of been settled in weeks.they are only interested in how much they get.i mite add they have taken 40 percent of my payout
And this is after 30 months of stress and anxiety

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Far exceeded my expectations

Far exceeded my expectations. Keira Birks kept me informed at all times and I'm glad they have managed to help me through the proceess. Highly recommend.

January 5, 2026
Unprompted review

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