While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The level of customer service at LS Engineers is extremely high to say the least.Having recently purchased some kit , Sara Sales team supervisor contacted us the same day to verify that the parts we h... See more

Rated 5 out of 5 stars

There are not many companies like L&A Engineers left. Easy to contact. Knowledgeable and genuinely helpful staff. Massive inventory. Correct item every time. Reasonably priced delivery, same day desp... See more

Rated 5 out of 5 stars

I contacted L&S about 2 minutes before they closed on a Friday afternoon. The lady I spoke to couldn’t have been more helpful or patient despite it being her going home time. She clearly explained all... See more

Rated 5 out of 5 stars

Ordered a Honda mower clutch cable on Monday and received it Tuesday morning. Incredibly well packed with a Bubble protected Jiffy envelope, Brown cardboard envelope inside with the cable in a plasti... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We stock spare parts for top brands and popular products in the construction and garden machinery industry, including Stihl, Honda, Belle, Husqvarna & Wacker


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, not only do they stock just about every part imaginable, it’s delivered in a flash. I was missing an item from a recent order; no dramas just sorted. Thanks L&S.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Poor after sale service

This is a great company I’ve use on numerous occasions without issue. Unfortunately this time there was an issue with my order, price I was charged was inflated by 400% ??? Sophie in sales couldn’t have been less helpful.
Won’t use again.

September 5, 2022
Unprompted review
Rated 5 out of 5 stars

smaller postage for the smaller items required

What i like about this company is the fact they seem to be able,to source everything you need, and also they have a lower postage rate, of below a couple of quid, for the odd screw etc required, and always seem to dispatch pretty sharpish as well

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

My go to supplier of anything to do…

My go to supplier of anything to do with small engines , lawn mowers , strimmers , cement mixers , etc etc
Mind blowing amount of spare parts to order , with really helpful part diagrams
Very reasonable postage charges
Keep it up L&S 10/10

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Fast, easy and quality

Easy to use website, great parts, speedy delivery - The kind of website to keep saved for every time you need parts.

Very trustworthy website, my new goto site.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent seller!

Orderd a digger key for my husband.
The item was dispatched the same day and delivered the next.
Excellent price, awesome customer service. I highly recommend them!

March 17, 2022
Unprompted review
Rated 1 out of 5 stars

Phoned up on Thursday 3 March to order…

Phoned up on Thursday 3 March to order parts for chain saw. I was told by a rude girl on the phone I needed part codes and that she would have to look these up and call back . Never phoned back never said hello or thank you just so RUDE.

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

Good consistent service

Good consistent service. Have used before and always my first choice for Stihl spares, parts etc. Had a couple of very specific queries and was answered quickly by a very helpful lady. Delivered promptly and always well priced.

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

So refreshing to deal with a company that comes up with the goods every time. L&S have always managed, without fuss, to quickly provide me with the parts that other companies couldn't.

December 10, 2021
Unprompted review
Rated 5 out of 5 stars

Makita SDS Hammer drill with no visible model number.

I spoke to one of the guys on Friday evening who helped me identify the model of my Makita hammer drill. I ordered the parts (£6.69 inc postage). Parts arrived following Wednesday and fit perfectly.
Can not recommend them enough. Brilliant staff prompt deliver and all at a very affordable price.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered a Stihl part from elsewhere only to have the order cancelled on me a couple of days later. Ordered same part from L&S. It arrived the following day, even with the standard delivery option. Excellent service, thankyou.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Sorted out any issues I had

I did have some issues with parts for my viking mower but this turned out to be Stihls problem. Ended up fixing the mower with some mdf axel retainers because the replacements just smashed off.

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect!

I couldn’t recommend this company highly enough. I Needed a replacement part for a Makita angle grinder and they were the cheapest I could find for it. Postage was reasonable and the part arrived within 2 days of ordering. I’d definitely order from them again

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Belle 130 drum ring

I found L&S engineering while looking for a replacement Gear Ring for my old cement mixer bought 25 years ago from Wickes. I ordered the gear and some bearings, as they may be on there way out.
Within 24 hours the parts arrived by parcelforce and i was able to fit in the afternoon. Great service

June 25, 2021
Unprompted review
Rated 1 out of 5 stars

great when parts arrive

great when parts arrive , however will tell you al in stock then on only half the parts will arrive , you will then have to wait more time for them to arrive , even when you checked stock first .

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLENT!!

Really pleased with this company.
Great customer communication, great support and direct human interface. will place further business with them. (and no I'm not connected in any way with this company it is a genuine customer review).

March 26, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look