Lucra Mortgages Ltd Reviews 

254
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I contacted Lucra last year September and I had the pleasure of dealing with Gary Banks who patiently answered all of my questions swiftly and efficiently. He understood my concerns as a buyer and lef... See more

Rated 5 out of 5 stars

Lucra mortgages were fantastic all the way through our house buying experiencing. Josh Keene was really helpful and made the stressful process as first time buyers much easier! He was always very quic... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with Lurca Mortgages. Our adviser was incredibly informative and the process was ridiculously smooth. Everything was discussed with us in depth at times to suit us and they r... See more

Company replied

Rated 5 out of 5 stars

Was referred by a friend whose feedback was that they are really good. In reality, they are nothing but Amazing!!!! Spoke to a gentleman named Alex who knew what he was talking about, expert i mu... See more

Company details

  1. Mortgage Broker

Written by the company

We formed Lucra Mortgages with the intention of creating a customer focused brokerage offering high quality, fees free advice to our clients. With over 40 years combined experience in the mortgage industry, we are here to ensure that we use our vast knowledge to offer the best advice possible in all aspects of your mortgage journey.


Contact info

5.0

Excellent

TrustScore 5 out of 5

254 reviews

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5.0

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(254)

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Rated 5 out of 5 stars

5 star service

Great service as usual from Neil and his team. We had Gary and Neil taking care of us during our remortgage and their advice and guidance made the whole process hassle free - thanks again.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve dealt with Darren for years and he does a truly outstanding job. Very diligent, very smart and very thoughtful. Highly recommend!

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

We had a great experience with Gary. He went above and beyond to get the best deal for us, and kept us informed during the whole process. Isabella was also there for us when Gary was not available, so we received updates on everything.
We are glad we chose Lucra, their team is very helpful and kind, totally recommend them!

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Can not thank Lucra Mortgages Ltd…

Can not thank Lucra Mortgages Ltd enough for the best support service I could ever expect. Keana was absolutely brilliant and would recommend her to everyone who requires assistance with their insurance needs. Also Alex in helping us get a good deal on our Mortgage and finding Keana for us. Lucra you have some excellent staff in your company.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing team!!

Amazing experience from start to finish. It's unbelievable we received our offer just after two days from submission!! Full market was searched for our portfolio BLT and Gary helped us secured a very good offer from Accord. Gary and Lottie worked very hard checking all information and forms before submission. Quick responds all the time. Very polite and professional team offering great expertise in mortgage services area. Highly recommend and will use again soon. Hugh and Nancy

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Lucra have been amazing!!! Tim and Isabella have gone above and beyond in helping us secure a mortgage for our first home making the process easy and stress free. Tim was always available to speak to when I needed advice. We could not have done this without you. Thank you so much. You have been amazing

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and proactive service

Professional and proactive service on our new mortgage application, along with some excellent support on assessing our protection needs. Lucra should be proud of their team and the service they provide. Thank you, Samantha Hay

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding

I have been impressed by the service I received from Lucra Mortgages. Josh went above and beyond to help me find the best deal out of the current market, and made sure things were up to speed despite of a few hurdles on the way. Isabella was really helpful, keeping me well informed of any updates from the lender during the entire process.
I would come back again in future.
Great experience overall!

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

We had our mortgage secured through…

We had our mortgage secured through Josh Keene, he was massively helpful throughout, patient and answered any questions we ever had. Could not recommend using Lucra more. Also a special thanks to Lottie for her assistance too.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Lucra for mortgages…

Highly recommend Lucra for mortgages and life insurance. Neil provides a reliable, transparent and friendly service to my residential mortgage and buy to let mortgage needs and he is my go to person with any mortgage queries. Nathan similarly provided an in-depth, honest and friendly approach when helping me sort my life insurance. He was diligent and happy to explain things in simple terms for me. A happy customer who will continue to use Lucra in the future.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

We had the best possible experience…

We had the best possible experience with Lucra. Darren and his team are extremely knowledgeable and professional. Our mortgage was a very challenging case, and while many other brokers had told us that we wouldn't be able to get a mortgage, Lucra was able to get us a couple of good deals to choose from. We were buying our first property in the UK and it was a completely new territory for us. Darren, Matt and Lauren guided us through the entire process. They were always there to help and answer our questions. Even after we had already gotten the mortgage approval, we kept receiving a lot of pressure from the buyers and estate agent, and Lucra stayed on our side all the way till the end, always prompt, kind and positive. Keana was also super helpful with the insurance policies. We are very thankful for all that Lucra has done for us and we totally recommend their services!

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I approached Lucra on the recommendation of my estate agent and was very pleased I had. The service I received from Josh Keene was outstanding. He was endlessly patient in explaining the mortgage products, even when I rang him about different scenarios for different properties and sometimes at short notice. I would whole-heartedly recommend Lucra Mortgages.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service, would recommend to anyone

Lucra were very clear when explaining the mortgage application process, completely transparent throughout the process and very timely with their responses. As a first time buyer, I found they made the whole process a lot less stressful and more straightforward.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great for first time buyer

This company was really helpful in guiding my through the process of being a first time buyer, they explained everything in detail and I feel as they got the best deal for me. I'd highly recommend.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Lucra mortgages

I recently had the pleasure of working with Josh Keene at Lucra Mortgages. From the very beginning, Josh demonstrated a level of professionalism and expertise that put my mind at ease during the mortgage process.

Josh took the time to patiently explain the details of each option, ensuring I was well-informed and confident in my decision. He carefully listened to my needs and concerns to find the best mortgage solution that suited my budget and preferences.

Communication was seamless, prompt, and he ensured I was well informed of proceedings at each stage. No question was too small or insignificant, and Josh responded with clarity and patience, making the process smooth and stress-free.

They laid out all the costs, fees, and potential risks associated with each option, allowing me to make well-informed decisions without any surprises along the way.

Thanks to Josh’s expertise and dedication, I secured a mortgage.

I wholeheartedly recommend Josh at Lucra Mortgages to anyone seeking a mortgage.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and support

Lucra Mortgages are absolutely fantastic in the level and quality of service provided. I have had my mortgages arranged by Neil Catley for many years; he has always provided exceptional service: professional, expert, friendly, responsive, and able to find amazing deals. He is supported by an equally good team of administrators and professionals working on other products (I also use Lucra for life, critical illness, and income protection insurance).

August 14, 2023
Unprompted review

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