Lucra Mortgages Ltd Reviews 

I would recommend Lucra Mortgages to anyone, and I will definitely use them again in the future. From the beginning, Darren was incredibly helpful making sure I had a good understanding of the entire process and was very patient until I found the right property. Once I made an offer, Darren moved really quickly to make sure I could secure the current rates (a rise by the Bank of England was imminent). My case was a bit tricky and Darren made sure that we had all the required documents in advance, even before the Bank requested them, and worked really hard to get me the mortgage offer confirmed even when the bank was being difficult. Excellent service from start to finish!

My friends used Lucra Mortgages for their first home and were very happy so I decided also to go with them and now I am happy as well! Asked some other brokers before and thought I couldn't get any better mortgage options until Matt from Lucra Mortgages found a much much better deal! Thank you very much Matt and thank you Isabella for frequent updates on the progress. Also thank you both for your patience and clarifying every little detail that was confusing or unknown for the first time buyer!
Very much appreciate your support throughout the whole process! If somebody asks me for a mortgage broker recommendation, I would say Matt from Lucra Mortgages!

Matt and Keana was amazing with their support from start to the end of mortgage process. Highly recommend if you are looking for professional support!

Josh from Lucra Mortgages was helping me get a mortgage and I was very impressed with him. He was very professional and gave good advice throughout. Very cool, calm and collected. I wish him all the best in his career.
Ben was also helpful when Josh was on holiday for a few days. I was recommended Lucra by a colleague. I would recommend them to people looking for a mortgage too.
Before Lucra I had spoken to another advisor. They'd actually put me off the property I was very interested in, saying I wouldn't be able to get a mortgage on it. Then I found Lucra and Josh got me a mortgage on it. Cheers Josh :)

Lucra Mortgages is just fantastic. I have had Ben sort my mortgage over the years so trust this company would do the best. I was so worried when I was remortgage and came across a few obstacles but Tim Sayers was so helpful. He is so efficient, polite, responsive and knowledgable. He seemed to understand how I was feeling when I had some trouble and helped me secure a good deal. He would even proactively come back to me once a better rate came along and secured the rate instantly. He seemed kind and answered any questions I had no matter what.

I always referred my friends because I think they really are the best brokers around.
Thank you!

Ben and Isabella have always provided a first class service and I have every intention of retaining them throughout the mortgage journey. Would very much recommend.

Our mortgage broker Josh Keene has gone above and beyond to help us get the best mortgage offer on the market. We are really impressed by his knowledge, professionalism and efficiency. Absolutely recommend.

Darren was (is!) superb. Provided poised, informed and wonderfully efficient support for the mortgage pre/during and post application process. I'm on my 6th mortgage and an experienced mortgage person but first time with Darren and I cannot recommend him highly enough to anyone who would appreciate his enlightened knowledge of the market, access to good products and excellent and open communication. So glad we worked with him and will definitely be returning.

Darren and the gang at Lucra mortgages go above and beyond in what they provide.. I can't begin to say how helpful they have been throughout the entire process from start to finish. I am a first time buyer and do not have a clue what I'm doing, but I have received the best advice and guidance from them. I will keep using them for my mortgage moving forward.

Highly recommended, and I have passed on details to family and friends, I have used this company a few times now, and the service is amazing, fast and efficient , very quick to reply to emails, everything is sorted there end so I don’t need to worry. A big thank you to Neil and Josh , who have been dealing with my recent application. Thanks Lucra Mortgages.

As a first time buyer with a very painful and at times complex purchasing process, Tim was nothing short of fantastic. Always quick to reply to any emails, going above and beyond to support me. I would highly recommend Lucra Mortgages and specifically Tim to any prospective buyers. Highly recommended, thanks Tim! James

Excellent. Trustworthy and flexible. I was purchasing a house during a turbulent time of interest rate hikes. Lucra kept reviewing the market and updating my deals to make sure I got the best I could. They are approachable and personable. I will go back to them when I need to reapply.

We recently had the pleasure of working with Alex Raistrick at Lucra Mortgages, and we must say that our experience was truly exceptional. From the very first interaction to the successful completion of our mortgage application, Alex demonstrated a level of service and expertise that far exceeded our expectations.

One of the most impressive aspects of working with Alex was his unwavering commitment to answering our questions and guiding us through the often daunting process of securing a first-time mortgage. His depth of knowledge and ability to explain complex concepts in a clear and concise manner truly put us at ease. No matter how many questions we had or how basic they seemed, Alex was always patient and took the time to ensure we fully understood every step of the process.

Moreover, Alex's dedication to customer satisfaction was evident in his willingness to go above and beyond to address any concerns or issues that arose. Nothing was ever too much trouble for him, and he consistently demonstrated a genuine interest in helping us achieve our financial goals. His professionalism and attention to detail were evident throughout our entire journey, and it provided us with a sense of confidence and trust in his abilities.

The level of personalised service we received from Alex was truly commendable. He took the time to understand our unique circumstances and tailor his recommendations accordingly, ensuring that we secured a mortgage that was suitable for our needs. His expertise in the industry shone through, and we felt reassured that we were in capable hands.

I cannot stress enough how impressed we were with Alex at Lucra Mortgages. His dedication, knowledge, and exceptional service transformed what could have been a stressful experience into a seamless and positive one. If you're looking for a trustworthy and reliable mortgage advisor, I wholeheartedly recommend working with Alex. He will undoubtedly exceed your expectations and guide you through the mortgage process with professionalism and care.

Thank you, Alex, for your outstanding service and for making our first-time mortgage journey a truly pleasant one.

Sincerely,
Chris & Ben

I was a first-time buyer. I knew nothing about buying a house and nothing about mortgages. Darren was *superb*. He was so patient and so reassuring. The communication throughout was prompt, clear and concise. Darren broke everything down into steps, and we progressed logically.

I had been so nervous about getting on the property ladder, but Lucra dissipated all those worries. i got a mortgage that works for me.

I cannot recommend Lucra enough.

(Thank you for such superb service!)

Lucra is very professinal and helpful. They sorted out all of our queries and issues quickly. We got our mortgage just in one week! Highly recommend.

We couldn't recommend Darren from Lucra Mortgages more highly. It took us a year to purchase our first home and during that time we had some complicating factor such as my pregnancy and maternity leave. I thought applying for a mortgage would be very stressful but Darren sorted it all for us and it felt so easy.

We had to change our mortgage product multiple times in an attempt to secure the best rate. Excellent communication and support from Darren throughout. Darren even helped us change our mortgage product at the very last minute to get a much better deal. Thank you so much for your advice and help over the last year.

Darren was referred to me by a neighbour and he has brought me an exceptional service from start to finish. I reached out to Darren in November 2022 which was c. 7 months before I hit the 5th anniversary of my Help To Buy Loan and the expiration of my fixed term mortgage. When I first approached Darren, I was pretty clueless about what was right for me both in terms of how to structure the repayment as well as what mortgage was right for me. Over this period, he was super attentive to my very detailed (and many!) questions and it felt like I was getting more than just a mortgage broker service. He was very happy to review and talk through my thought process and help me make the right decision out of many options. He educated me throughout by clearly explaining everything in jargon free language to made it all very simple. Being fairly busy, it was important that I could keep some structure and communicate in a way that worked for me and he was extremely accommodating to this. We would have periodic Teams calls in the diary to ensure he was kept up to date on my case and he always replied to all my emails within the day, even when I sent them on the weekend. Darren also helped me find my solicitor and kept abreast with everything that was going on in parallel to support me through this. He really was my right hand man and support throughout this whole process which was one that did intimidate me and I was dreading before I found him. A true professional and I have no fear at all about when I next renew or look to purchase a new house as working with him was an absolute pleasure. One of the best services I have received or observed in a long time!

Have had Gary as our mortgage advisor for a number of years. Always thoroughly professional and knowledgable, super efficient and responsive. Most recently helped us complete under pressure in a very short time frame. Highly recommend him and the team.

Ben Tadd and Isabella Mann could not have done more to help, absolutely impeccable from start to finish. Clear experts in their field with excellent communication and flawless advice that led to a smooth and trustworthy experience. Do not look anywhere else when it comes to mortgages, I can't thank them both and the wider team enough at Lucra Mortgages Ltd. I will highly recommend and look no further in the future. Thank you again for all your help.

the Lucra team were very helpful as this was our first time buy, so we really had no idea what we were doing, we mainly dealt with Darren, but if we called or messaged them, everyone there was just as helpful and sorted out any information we need, or explained something we didn't understand!
There was a little hoo haa with the lawyers, but one quick message to Lucra and they got straight onto them to get it sorted out for us as well.

Polite, professional, very helpful, all in all a great experience for our first property sale.