Lucra Mortgages Ltd Reviews 

254
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I contacted Lucra last year September and I had the pleasure of dealing with Gary Banks who patiently answered all of my questions swiftly and efficiently. He understood my concerns as a buyer and lef... See more

Rated 5 out of 5 stars

Lucra mortgages were fantastic all the way through our house buying experiencing. Josh Keene was really helpful and made the stressful process as first time buyers much easier! He was always very quic... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with Lurca Mortgages. Our adviser was incredibly informative and the process was ridiculously smooth. Everything was discussed with us in depth at times to suit us and they r... See more

Company replied

Rated 5 out of 5 stars

Was referred by a friend whose feedback was that they are really good. In reality, they are nothing but Amazing!!!! Spoke to a gentleman named Alex who knew what he was talking about, expert i mu... See more

Company details

  1. Mortgage Broker

Written by the company

We formed Lucra Mortgages with the intention of creating a customer focused brokerage offering high quality, fees free advice to our clients. With over 40 years combined experience in the mortgage industry, we are here to ensure that we use our vast knowledge to offer the best advice possible in all aspects of your mortgage journey.


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5.0

Excellent

TrustScore 5 out of 5

254 reviews

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5.0

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(254)

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Rated 5 out of 5 stars

A HUGE Thankyou to Matt and Lucra!

A HUGE Thankyou to Matt and Lucra!!
I would recommend Lucra Mortgages and particularly Matt to anyone. They have been beyond fantastic. We were first time buyers and Matt made our first journey on the property ladder so easy and efficient.
We can’t Thankyou enough. We will be calling on you again for our next property! Thankyou again,
Lydia and James

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and reliable mortgage advisor

Darren has been super helpful throughout the whole process of buying our first house. He gave us all the info we needed, answered all of our questions and doubts and filed the entire mortgage application for us which was great. We would 100% recommend to anyone living in Bath.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and Responsive Service

Lucra Mortgages Team are absolutely amazing and provide a professional service. They are extremely responsive and provide a full end to end service. I recommend Lucra Mortgages for all your mortgage/re-mortgage needs. Well done team Lucra Mortgages !!

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Really grateful to Josh and Isabella for helping to secure our remortgage. Everything was done quickly with just the right amount of keeping in touch via emails and phone calls. I phoned at 4pm on the Wednesday and by Thursday at 4pm we had our mortgage application in thanks to Josh. Everyone has been very professional and would happily recommend Lucra to anyone that needs a mortgage.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great staff and business

I had the pleasure of working with Gary at Lucra Mortgages. He found me a great deal and was fantastic to deal with, very knowledgeable, communicative and efficient. When he said he was going to do something, he did it. I will definitely be using Gary and Lucra again.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Darren, Keana and Isabella have been a great help to my fiancé and I during the process of buying our new home. Nothing was too much and emails/messages were answered quickly.

As first time buyers, the process can be daunting however the team at Lucra have made the journey stress free and I would recommend them to everyone!

Thank you to Darren and the team again for everything you have helped us with.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Josh has gone above and beyond!

Josh and the team at Lucra Mortgages went above and beyond for us. During a particularly turbulent time in the the mortgage and property market, Josh and his team provided us with measured, considered and reassuring advice. Josh was able to save us hundreds of pounds on our mortgage each month. I cannot recommend him highly enough.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Lucra!

I just wanted to say a huge thank you to Darren at Lucra for securing a new mortgage deal for me. He helped me at a time when I was really worried about the economic backdrop. Darren’s advice and no jargon approach really helped me to understand my options and helped to put my mind at rest. Nothing was too much trouble for him, replying very quickly and always super professional. Excellent service and I’ll be a returning Lucra customer for years to come (well, until I pay my mortgage off!)

November 21, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend this company

Just wanted to say a massive thank you to Alex at lucra mortgages Myself and my partner grew aware of the mortgage market changing and interest rates starting to increase. I myself not being in the mortgage industry was unsure as to what to do with our current mortgage. We also needed to pay back out help to buy loan. Alex re assured us by securing us a mortgage offer quickly on a great rate , but also to have the option to review closer to the time of renewal if the rates reduced. Thankfully we took Alex’s advice as mortgage interest rates had begun to double , he also was very helpful with the substantial amount of paperwork both from the solicitors and help to buy. He guided us through it all. Would 100 % recommend him to any family or friends in the future.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Re-mortgage

Matt Barlow was excellent from start to finish. Excellent service, explained everything clearly and kept us updated throughout. Advice on timing of application has saved us lots of money. Highly recommend Matt and Lucra

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Can't recommend Lucra highly enough

Can't recommend Lucra highly enough. Alex was extremely helpful and guided us through our first house purchase. We were anxious about the whole experience and Alex really put us at ease. The service was excellent and we would not hesitate to use him again!

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Great mortgage and life assurance services - Thanks Neil Catley and Keana Lejnieks!

My family’s experience with Lucra has been positive from start to finish.

Neil Catley helped broker us a very good mortgage on our new house, providing a great service which made the process smooth and hassle-free. Throughout, Neil was always on hand to answer questions quickly and thoroughly.

Keana Lejnieks helped tailor a life assurance package which was perfect for our family’s needs. Like Neil, Keana was always very attentive. We also appreciated her diligence; the case in point being her ability to promptly follow up with providers to help remove exclusions which would have remained on the policy without her proactivity and perseverance.

Both Neil and Keana provided great customer communications, giving a clear estimated timeline at the start, and plenty of notice of critical dates as well as when important information was required from us.

We had a great experience with Lucra and we will definitely be using their services again!

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!!!

Darren and the team have been so helpful and have always found us the best deal! Friendly, reliable and always respond to queries quickly. We have been very impressed with Darren’s knowledge and we have even recommended to friends and family who have been equally impressed!

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Excellent advice, always available, respond immediately with enquiries. They made the whole process a breeze. Thanks to Josh and the team

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Absolute first class mortgage broker

Absolute first class mortgage broker. We came to Lucra through a recommendation from a close friend and we were not disappointed. Alex and his team were fantastic and found us the perfect mortgage for our needs. We were first time buyers and Alex made us feel like we were in good hands from the first instance and re assured us all the way, working tirelessly to get us the product we needed even in this insanely turbulent financial time.

Rest assured we will be recommending Alex and Lucra to any one we know looking to get a mortgage.

Many many thanks Lucra

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Lucra, what an amazing Team and Company

My husband and I have just completed on a remortgage of our home as well as on a buy-to-let. The process was handled by Tim, an amazingly professional and kind person. I say so because he was mindful of my health situation and gave me all the help I needed. I’m not surprised at the excellent reviews of Lucra given that Neil set it up. He previously assisted us with a mortgage application many years ago so I went looking for him when we needed assistance again. When a company is thriving, look at the leadership as this determines the culture. Keep up the good work. I will keep singing your praises. Thank you Tim and thank you to Lucra Mortgages.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Lucra were absolutely fantastic at…

Lucra were absolutely fantastic at getting us the best mortgage. We followed Gary Banks from his previous company and he is an absolute delight, we would never go to another mortgage advisor again.
Incredibly reliable and speedy at responding.
Thank you so much!

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

I honestly cannot recommend Lucra…

I honestly cannot recommend Lucra Mortgages enough. If you’re looking for a stress free experience for probably one of the top stressful things to sort out in your life, this company is the one to choose. Neil and the team always made themselves available when I needed them and did such a great job of making me feel looked after and valued as one of their clients. They’re confident in what they do and so they should be as they delivered the exact service they promised they would.
I look forwards to working with them again once my mortgage is up for renewal!
Thanks again!

September 30, 2022
Unprompted review

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