Lucra Mortgages Ltd Reviews 

254
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I contacted Lucra last year September and I had the pleasure of dealing with Gary Banks who patiently answered all of my questions swiftly and efficiently. He understood my concerns as a buyer and lef... See more

Rated 5 out of 5 stars

Lucra mortgages were fantastic all the way through our house buying experiencing. Josh Keene was really helpful and made the stressful process as first time buyers much easier! He was always very quic... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with Lurca Mortgages. Our adviser was incredibly informative and the process was ridiculously smooth. Everything was discussed with us in depth at times to suit us and they r... See more

Company replied

Rated 5 out of 5 stars

Was referred by a friend whose feedback was that they are really good. In reality, they are nothing but Amazing!!!! Spoke to a gentleman named Alex who knew what he was talking about, expert i mu... See more

Company details

  1. Mortgage Broker

Written by the company

We formed Lucra Mortgages with the intention of creating a customer focused brokerage offering high quality, fees free advice to our clients. With over 40 years combined experience in the mortgage industry, we are here to ensure that we use our vast knowledge to offer the best advice possible in all aspects of your mortgage journey.


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5.0

Excellent

TrustScore 5 out of 5

254 reviews

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5.0

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Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Darren and Keana from Luca on our mortgage and protection packages. They were clear communicators, fast to get back to us with options, made the paperwork easy to understand and happy to adapt when we wanted changes.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, highly recommend

Had a great experience with Josh and the rest of the team at Lucra. The entire process was quick and easy and the staff very helpful. I would highly recommend to anyone in need of advice reviewing their current mortgage and all free of charge for this excellent level of service!

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Gary at Lucra Mortgages has been…

Gary at Lucra Mortgages has been amazing every step of the journey with our recent remortgage. This is now the third time Gary has supported us in applying for a new mortgage and he always sources the best possible rate on the market. Gary has always been on hand to help through the whole process and is extremely knowledgeable with any question we have thrown his way. Thank you again to Gary and the team at Lucra Mortgages.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Lucra Mortgages Ltd.

Darren and his team are experts at what they do & are fantastic to work with. The service we received was expert, efficient and Darren really cares. He ensured we were informed of the best deals, timelines and kept in touch with us constantly to make sure we did not miss out. Mortgage applications can feel like a stressful process to go through, especially in the current climate, but this process felt very smooth. I would highly recommend Lucra Mortgages Ltd.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

We have had a brilliant experience with…

We have had a brilliant experience with Lucra Mortgages. Darren we have used for all of our mortgages and is brilliant, explaining everything in ways we understand and giving us lots of options to suit us and helping us make informed decisions every step of the way.
Lauren has helped us with our latest mortgage and has been informative we have not had to chase anything and she has updated up with every detail, which is unheard of when it comes it buying property! Will definitely be using them again for all our future mortgages.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Mortgage Advice

Ben has been absolutely amazing arranging two buy to let mortgages in a very short space of time for us. Ben was very professional at all times and was always happy to explain the process. We would definitely use Lucra Mortgages again, cannot recommend highly enough. thank you!

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

Best in the south west!

Our experience with Matt at Lucra mortgages was absolutely faultless! From the first point of contact with Matt his professionalism and knowledge was second to none! The whole process was made very easy and definitely took some of the stress away from moving home we will 100% be using Matt again for sure!

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience and service on a residential mortgage

Neil and the team (Isabella) helped with obtaining a mortgage. They were excellent. Made me aware of what was required for the mortgage and kept me updated every step of the way. Neil was friendly, approachable and very knowledge on the subject area. I would highly recommend Neil and Lucra mortgage. Thank you Neil and the team for your help

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from the Lucra team

Darren has been absolutely brilliant helping us sort out or mortgage for our new home. We had some hurdles to overcome and his advice helped us to secure our dream home and a good rate. He explained things to us in simple terms so we understood everything properly and was very responsive to emails. I wouldn't trust anyone else with my future mortgages. The mortgage was one thing we didn't need to worry about, and that was down to Darren!

Keana helped us with insurance and did an amazing job. Again, took the time to explain everything in simple terms so we understood everything and worked hard to get us the best deals for us.

This service is a real testament to the Lucra team. Trustworthy, knowledgeable and friendly - what more could you want?!

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

First class service!

Darren is incredibly knowledgable, friendly helpful, efficient and speedy - great communication at every stage and felt in very safe hands. I wouldn’t hesitate to recommend him and the team at Lucra, and use their services again. Thank you!

July 31, 2022
Unprompted review
Rated 5 out of 5 stars

Gary was very helpful

Gary was very helpful, responsive and patient with all of our questions. We would definitely recommend and use his services again in the future.

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience with mortgage products.

Lucra have made our remortgaging hassle free and easy.
Ben and his team are simply fantastic.
He has helped us with our mortgages since we have been homeowners and we have followed him to his new company because his service couldn't be better.
He is polite, helpful, and professional. He ensures that our needs & queries are taken care of in an efficient manner, right from buying a new product through to problems or questions with existing products which have always been resolved immediately.
We are so satisfied with the service that we will be looking into other services Lucra also offer.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

The best

The best, and I will highly recommend. We were given excellent advice and they worked tirelessly to get us the best interest rates, life insurance and home insurance.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Unbelievably easy and efficient.

I found Lucra Mortgages through a marketing emailing in relation to a new build development. I decided to enquire. I was set up with an appointment with Tim and y the end of the first call (30 minutes) I had a great plan and applied for an AIP.

Within 3 days I had put an offer in on a house, 3 days later the offer was accepted and a lender chosen. Another working day letter I had an offer in my inbox and I'm currently awaiting contacts!

Tim was exceptionally helpful, approachable and professional. He replied to emails openly and quick. Nothing was a silly question and he made the process unbelievably easy and efficient.

I couldn't recommend Tim enough and I will be recommending to anyone who needs a broker.

July 19, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgable and proactive

Ben and the team are brilliant. Helpful, friendly, patient and proactive. I’ve lost count of the number of late night and weekend emails I’ve sent Ben that he’s responded to at very unsociable hours over the last few years. Which gives so much comfort during what can be a stressful time. Importantly him and the team have access to the best rates and do all the hard work for you. I will be using them every time I need a mortgage.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Me and my partner our first time buyers and we were a bit unsure of the process of doing the mortgage, Josh was very helpful during the hole process and explained everything really well, he’s been great at replying to all of our messages and making sure we understand everything that needed to be done , I would definitely recommend this company as it’s been amazing customer service and stress free

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company to use

We have had a great experience with using Lucra mortgage and their representatives (Josh and Laura). They have been very helpful and responsive throughout the time with them and encourage others to use them aswell!

July 18, 2022
Unprompted review

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