I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more
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Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more
Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more
Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more
Company details
Information provided by various external sources
www.lumalighting.co.uk
Contact info
Units 2 & 3 Clarendon Court, Manners Avenue Industrial Estate, Ilkeston, DE7 8EF, Derbyshire
- 0115 9444664
- sales@lumalighting.co.uk
- lumalighting.co.uk
4.9
Excellent
469 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I am so grateful for the assistance…
I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. She suggested I give it a good "push" to see if I was not making the connection before she would send me a return label. She was very patient throughout her coaching to my great appreciation. The light works!!! Thank you!
April 13, 2020
Unprompted review
Fantastic customer service
Fantastic customer service - incredibly helpful and knowledgeable. Would highly recommend them - they did a great job of helping us with product selection. The best customer service I've come across in a long while
September 30, 2017
Unprompted review
Great service
May 1, 2017
Unprompted review
Excellent website with immense variety …
Excellent website with immense variety of excellent products. Good prices and rapid delivery time.
April 27, 2017
Unprompted review
Superb service
Superb service, very happy with the delivery times and prices. Excellent!
April 14, 2017
Unprompted review
Faultless transaction 5*
March 31, 2017
Unprompted review
Fantastic service!
despite problem with a product Trevor could not have been more helpful in resolving and replacing units. Would not hesitate to use Luma again.
Fantastic service !
March 31, 2017
Unprompted review
Kept well informed
Luma had problems beyond their control, kept me well informed and did their best to sort out the problems
March 28, 2017
Unprompted review
Downlights
Excellent downlights, very well made, easy to fit as they have push fit connectors.
First class service from Luma Lighting, would recommend using them for any future purchases
March 20, 2017
Unprompted review
No problems
Item as described, good price, fast delivery. What more can you ask?
March 19, 2017
Unprompted review
Well done
Good product, quick delivery, competitive price. What's not to like?
March 9, 2017
Unprompted review
Very efficient
Products ordered arrived very quickly and as per order - the products have not yet been installed
March 8, 2017
Unprompted review
Great cuustomer service!
Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was exactly what I needed and delivered next day as promised. Great service!
Thanks Luma, especially Kerry.
March 2, 2017
Unprompted review
Good service
When we emailed to find out delivery date, we were told that the original order had been lost between their supplier and them. To be fair to them, they ordered a replacement very quickly and it only ended up being 1 day later than anticipated. They were very efficient and responded quickly to emails , product looks great (though not fitted yet). Overall very happy with service and product (and they were cheaper than our local supplier).
February 27, 2017
Unprompted review
Spot lights
Very pleased with the product, service and delivery . Excellent , nothing more could be said
February 25, 2017
Unprompted review
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