Luma Lighting Reviews 

469
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more

Rated 5 out of 5 stars

Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more

Rated 5 out of 5 stars

Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more

Rated 5 out of 5 stars

Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more

Company details

  1. Lighting Store

Information provided by various external sources

www.lumalighting.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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No recent history of asking for reviews

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4.9

All reviews

(469)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wall lights

Really pleased with the lights......... not put in yet but initial impressions are good.

February 14, 2017
Unprompted review
Rated 5 out of 5 stars

12v transformers

Very easy online shopping website. Superb and reasonably priced products and transformers I purchased were branded and half the price in shops. Would recommend buying from and i have saved this company to my favourites.

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Great Product

I purchased a dimmer night light for my landing. It is great value, well built and you can still use the socket it is attached to. It also arrived just over 24 hours later. Thanks Luma Lighting!

February 1, 2017
Unprompted review
Rated 4 out of 5 stars

LED Lamps

Speedy service, wrong item sent initially but immediately corrected. Helpful phone assistant and delivery via DPD

January 30, 2017
Unprompted review
Rated 5 out of 5 stars

Downlighters and firehoods

Ordered Tuesday - Items arrived Thursday and pleased with quality. Top marks. So efficient, luma sent same items by courier the next day too (items refused). Tried to send same items again on Monday. Needs work!

January 19, 2017
Unprompted review
Rated 5 out of 5 stars

WAHOO!

Inherited a rather unusual light fitting - with bulbs we'd never seen before...
When they finally gave out, we thought we'd have to replace the whole unit.
That was until we found replacement bulbs online with Luma Lighting!
Fast delivery, excellent product, good price - THANK YOU

January 16, 2017
Unprompted review
Rated 5 out of 5 stars

Recommended

It isn't when everything goes right that is a good test - it's when something goes wrong that you find out how good a company is. I had a minor problem which was rectified immediately by Luma with a couriered replacement. Spot on customer service.

January 13, 2017
Unprompted review

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