I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more
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See what reviewers are saying
Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more
Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more
Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more
Company details
Information provided by various external sources
www.lumalighting.co.uk
Contact info
Units 2 & 3 Clarendon Court, Manners Avenue Industrial Estate, Ilkeston, DE7 8EF, Derbyshire
- 0115 9444664
- sales@lumalighting.co.uk
- lumalighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Quick Delivery, good service
Competitive priced transformer and delivered quickly without fuss
Total satisfaction
Easy to find and book on line.
Delivered as promised.
Exactly what I wanted.
Wall lights
Really pleased with the lights......... not put in yet but initial impressions are good.
12v transformers
Very easy online shopping website. Superb and reasonably priced products and transformers I purchased were branded and half the price in shops. Would recommend buying from and i have saved this company to my favourites.
Luma Lighting Feedback
Easy to order, quick response/delivery, quality product.
Great Product
I purchased a dimmer night light for my landing. It is great value, well built and you can still use the socket it is attached to. It also arrived just over 24 hours later. Thanks Luma Lighting!
Excellent Buying Experience
Overall excellent buying experience, good product very keenly priced and very efficient speedy service.
Grest service, great light fittings, good value
Very fast efficient service. Light fittings perfect for replacing old style R53 ceiling light fittings. Good quality product.
LED Lamps
Speedy service, wrong item sent initially but immediately corrected. Helpful phone assistant and delivery via DPD
Good on time delivery, package as ordered …
Good on time delivery, package as ordered
Excellent service
Perfect - no issues at all and then they even refunded some of the delivery cost without being asked.
Downlighters and firehoods
Ordered Tuesday - Items arrived Thursday and pleased with quality. Top marks. So efficient, luma sent same items by courier the next day too (items refused). Tried to send same items again on Monday. Needs work!
Easy, quick and accurate
Second time I have used the site to order some light bulbs. Ordering process was quick. The delivery was 36 hours later. Excellent service.
Ansell Downlight
Good well made product, was delivered on time and well packed.
Thanks
WAHOO!
Inherited a rather unusual light fitting - with bulbs we'd never seen before...
When they finally gave out, we thought we'd have to replace the whole unit.
That was until we found replacement bulbs online with Luma Lighting!
Fast delivery, excellent product, good price - THANK YOU
Recommended
It isn't when everything goes right that is a good test - it's when something goes wrong that you find out how good a company is. I had a minor problem which was rectified immediately by Luma with a couriered replacement. Spot on customer service.
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