Luma Lighting Reviews 

469
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more

Rated 5 out of 5 stars

Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more

Rated 5 out of 5 stars

Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more

Rated 5 out of 5 stars

Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more

Company details

  1. Lighting Store

Information provided by various external sources

www.lumalighting.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Was able to get delivered to a nearby collectionpoint so it was convenient for me. Packaging was good, the products weren't damaged and they arrived quickly and for a good price.

January 12, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I knew nothing about Luma Lighting before ordering some bulbs which I couldn't buy locally. They were the best price so I went with them. As it was just after Christmas, I thought it may take the upper end of the delivery time of 2 - 5 days so I was pleasantly surprised to receive regular texts advising that my order had been dispatched the day after I placed it and would be delivered the following day. I received further texts giving me an hour delivery slot which was very accurate. I would definitely recommend the company and will order from them again.

January 11, 2017
Unprompted review
Rated 5 out of 5 stars

Quick a reliable delivery, and the …

Quick a reliable delivery, and the LED lights are perfect, and at a good price too. Highly recommend and will be using Luma Lighting again for all my lighting needs in the future.

December 28, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service

My order was delivered the next day. One of the bulbs was incorrect so I e mailed them. The correct bulb was sent the next day and I didn't have to return the wrong one.

December 28, 2016
Unprompted review

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