I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more
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Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more
Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more
Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more
Company details
Information provided by various external sources
www.lumalighting.co.uk
Contact info
Units 2 & 3 Clarendon Court, Manners Avenue Industrial Estate, Ilkeston, DE7 8EF, Derbyshire
- 0115 9444664
- sales@lumalighting.co.uk
- lumalighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service, sensible packaging. Arrived promptly.
See above says it all
Very good
Was able to get delivered to a nearby collectionpoint so it was convenient for me. Packaging was good, the products weren't damaged and they arrived quickly and for a good price.
Good company to deal with !
Good quality product at a great price, arrived quickly and well packaged.This company gets top marks from me!
Excellent Customer Service
I knew nothing about Luma Lighting before ordering some bulbs which I couldn't buy locally. They were the best price so I went with them. As it was just after Christmas, I thought it may take the upper end of the delivery time of 2 - 5 days so I was pleasantly surprised to receive regular texts advising that my order had been dispatched the day after I placed it and would be delivered the following day. I received further texts giving me an hour delivery slot which was very accurate. I would definitely recommend the company and will order from them again.
Cooker hood LED's
Couldn't find these items locally. Good price. Delivered quickly
Easy to use website and place order
Excellent Service
Excellent value for money posted out quickly and packaged well.
It does what it says on the web. Y …
It does what it says on the web. You order , You get next day. Brilliant.
En'light'ened customer experience
Dealt promptly with unexpected stock shortage - phoned to see how best to modify order then added an extra item as compensation.Well done.
Tip top service
Good product and even better service. Very fast despatch.
Quick a reliable delivery, and the …
Quick a reliable delivery, and the LED lights are perfect, and at a good price too. Highly recommend and will be using Luma Lighting again for all my lighting needs in the future.
Fantastic service
My order was delivered the next day. One of the bulbs was incorrect so I e mailed them. The correct bulb was sent the next day and I didn't have to return the wrong one.
Good quick service
Better information about the product than given by an alternative supplier
Excellent, prompt service
Order arrived next day and at a really good price
order made & goods received on time - very good service
Luma Lighting is a great Firm to order from & I am pleased with the service they offered.
It does what it says
Ordered Tuesday pm arrived Wednesday am fantastic service. Well done
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