Luma Lighting Reviews 

469
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more

Rated 5 out of 5 stars

Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more

Rated 5 out of 5 stars

Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more

Rated 5 out of 5 stars

Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more

Company details

  1. Lighting Store

Information provided by various external sources

www.lumalighting.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price and great service

Ordered only 4 light bulbs, but your cost was considerably cheaper than other vendors, you could look at your p&p charges, because I had a tiny delivery which would have fitted in a small package, but you sent an A4 parcel with added bubble wrap! Guaranteed nothing broke, but far too much packing for such a small delivery.

November 15, 2016
Unprompted review
Rated 5 out of 5 stars

spotlight conversions

haven't fitted lamps yet but delivery....wow. ordered one afternoon and they arrived next lunchtime, super efficient!
Lamps do look perfect and brilliant value,

October 31, 2016
Unprompted review
Rated 5 out of 5 stars

The service was absolutely perfect

The guys at luma lighting are fantastic, they want to make sure you get the product you need and will go to any length to make sure it makes it to the client in perfect condition.
They really helped me out and I can't think of another firm that helped me as much as these have in resolving issues with 3rd party couriers at their expense.
Very impressive service

October 28, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Very good service. Had problem with some items and did not quibble about returning and refunding money.

October 27, 2016
Unprompted review
Rated 5 out of 5 stars

Fast organised service.

Product required within five days of order. Luma lighting arranged for delivery direct from manufacturer. Items arrived (well packaged) within two days of placing order.

Brilliant!

October 25, 2016
Unprompted review
Rated 3 out of 5 stars

Average but Acceptable Experience But With Some Friction.

Ordered product and heard nothing for an unacceptable length of time despite email confirmation and money taken from account. I had to chase up to stimulate a response which was 'we messed up the order coz our system was down or words to that affect.
The assistant was apologetic and helpful and dispatched the product. Product arrive swiftly but guess what....wrong product.
Went back to assistant who again was apologetic and this time dispatched the correct product which is as ordered.
So apart from that - average.

October 21, 2016
Unprompted review
Rated 4 out of 5 stars

Good service even with delay

Ordered outside lights, just what was needed, was told a delivery day but then told it would be delayed a day, for me this did not matter as it would be three to four days before they were required.
Good value for money, would use again.

October 14, 2016
Unprompted review

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