I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more
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See what reviewers are saying
Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more
Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more
Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more
Company details
Information provided by various external sources
www.lumalighting.co.uk
Contact info
Units 2 & 3 Clarendon Court, Manners Avenue Industrial Estate, Ilkeston, DE7 8EF, Derbyshire
- 0115 9444664
- sales@lumalighting.co.uk
- lumalighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Replacement bulbs
Brilliant communication and very quick delivery,would definitely use again!
Excellent service and delivery.
Really pleased with purchase. Was kept informed of my order progress through to delivery. Will use again.
Great price and great service
Ordered only 4 light bulbs, but your cost was considerably cheaper than other vendors, you could look at your p&p charges, because I had a tiny delivery which would have fitted in a small package, but you sent an A4 parcel with added bubble wrap! Guaranteed nothing broke, but far too much packing for such a small delivery.
Quick efficient service
Ordered light fitting which was dispatched same day and arrived the next.
spotlight conversions
haven't fitted lamps yet but delivery....wow. ordered one afternoon and they arrived next lunchtime, super efficient!
Lamps do look perfect and brilliant value,
The service was absolutely perfect
The guys at luma lighting are fantastic, they want to make sure you get the product you need and will go to any length to make sure it makes it to the client in perfect condition.
They really helped me out and I can't think of another firm that helped me as much as these have in resolving issues with 3rd party couriers at their expense.
Very impressive service
Great service
Very good service. Had problem with some items and did not quibble about returning and refunding money.
Fast organised service.
Product required within five days of order. Luma lighting arranged for delivery direct from manufacturer. Items arrived (well packaged) within two days of placing order.
Brilliant!
Excellent
Easy ordering ,reasonable prices & prompt delivery, couldn't be better.
Average but Acceptable Experience But With Some Friction.
Ordered product and heard nothing for an unacceptable length of time despite email confirmation and money taken from account. I had to chase up to stimulate a response which was 'we messed up the order coz our system was down or words to that affect.
The assistant was apologetic and helpful and dispatched the product. Product arrive swiftly but guess what....wrong product.
Went back to assistant who again was apologetic and this time dispatched the correct product which is as ordered.
So apart from that - average.
Smooth process
Service was excellent from start to finish with staff taking on board my delivery requests and implementing them efficiently.
positive experience
good experience. would order from them again. Price very reasonable and arrived quickly
Good service even with delay
Ordered outside lights, just what was needed, was told a delivery day but then told it would be delayed a day, for me this did not matter as it would be three to four days before they were required.
Good value for money, would use again.
Products and services as described.
Good range of LED lamps - the Crompton antique filament LED performs as expected, although sensitive to dimmer type like all LEDs
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