Luma Lighting Reviews 

469
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I am so grateful for the assistance Stefanie at Luma Light in getting me up and running with my new LED light. It turned out I was being too careful with plugging in the light to the power source. S... See more

Rated 5 out of 5 stars

Answered query I had very quickly and accurately (other sellers didn't even bother replying or was unreliable as they obviously had not read the question properly or checked stock). Item ordered was... See more

Rated 5 out of 5 stars

Inherited a rather unusual light fitting - with bulbs we'd never seen before... When they finally gave out, we thought we'd have to replace the whole unit. That was until we found replacement bulbs... See more

Rated 5 out of 5 stars

Price competitive, quick to deliver. When pointed out 2 bulbs were missing they responded in 20 min by e mail and offered cash refund or to send to arrive on the day of my choice. If the test is how y... See more

Company details

  1. Lighting Store

Information provided by various external sources

www.lumalighting.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

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4.9

All reviews

(469)

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Rated 4 out of 5 stars

Gu 53 mfl

Bought four lamps at very good price all work fine.
Delivery was very quick, so all in all I'm very pleased with
This company.

October 6, 2016
Unprompted review
Rated 3 out of 5 stars

All OK except for the delivery system

My only complaint was with the delivery. DPD was used. In the past I have found DPD very good because they often deliver to a delivery point of your choice, like a shop in the high street, from where you can then pick it up. Instead, DPD delivered to my home but did not come on the day expected. I had to stay in all day to no purpose. When I rang Luma L. that day they said ETA was between 14.50 and 15.50 hrs. No one turned up. The package arrived next day when I was out (luckily a neighbour agreed to take it in). Having a chosen delivery point would have been the best option.

September 30, 2016
Unprompted review
Rated 3 out of 5 stars

Good in parts!

Basic outside light was very good value, delivered promptly. No problems with customer service. But the bulb that I ordered with the light didn't work. Not a major problem but the reason why I've only given three stars.

September 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great Service - thank you

Item was requested on a Wednesday and delivered on a Friday, items were carefully wrapped and in good order. A fair price paid for the items when compared to the market. Well done

September 29, 2016
Unprompted review
Rated 5 out of 5 stars

HELPFULL AND EFFICIENT

I ORDERED A BATHROOM LIGHT FITTING FOR THE FIRST TIME FROM LUMA LIGHTING, ALTHOUGH THE FITTING ISN'T FULLY INSTALLED YET, I FOUND THEIR SERVICE AND DELIVERY TO BE VERY GOOD, THE ORDER WAS RECEIVED WHEN THEY SAID IT WOULD BE WITH A CALL FROM THEIR CUSTOMER SERVICE THE DAY BEFORE AS I HAD REQUESTED THE DELIVERY TO AN ALTERNATIVE ADDRESS AND A TEXT WAS RECEIVED BEFORE THE DROP FROM THE DELIVERY SERVICE PROVIDER. I WOULD USE THIS WEBSITE AGAIN.

September 26, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Speedy Reliable Service

My order arrived within 2 days of making the order. I was expecting longer. The package of electrical spot light conversion wiring was difficult to find at other websites. I would definitely shop here again

September 19, 2016
Unprompted review
Rated 5 out of 5 stars

Vigor Flush S5512

A great light for the bathroom (ours is a small one). The light is bright and the cover is easily taken off should you need to replace the bulb. I purchased the model with the white surround and it looks clean and tidy and blends into the ceiling so you don't really notice it. Would recommend.

September 9, 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

Received very good service. Was doubtful before placing order about speed of delivery, so rang their contact number to check. I was assured product was in stock and would be dispatched immediately, which is exactly what happened.
Would certainly use again, and would recommend

September 5, 2016
Unprompted review

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