My experience was really satisfactory , you explained everything into details and helped me with all I needed about the app. Your service was excellent and am happy to be luna customer. Thanks you An... See more
Company replied
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I had a really good experience with Yakup. He was helpful, looked into the details, and made sure everything was clear. It felt like he genuinely cared about giving good support. Also, it's a nice bon... See more
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not cluttered like other bank apps, love the digital cards and the fact I don't have to click through 15 menus to find what I'm looking for! my primary bank has a block in place for online purchases,... See more
Company replied
Can’t recommend enough! Customer service is fast (really appreciated talking to Mathilda- she would methodically explain to me what the issue was) and comprehensive. Services are top notch.
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Company details
Written by the company
Lunar’s banking app makes managing your spending, budget and savings easy with its sublime user experience for both personal and business finance.
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4.3
Excellent
1K reviews
Asks customers to review
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Fantastic experience with LUNAR
I have had a fantastic experience with Lunar Bank since the beginning 🙌 . The Lunar Bank offers various benefits for membership levels/tiers, which I have had the pleasure of using. They deliver consistently excellent service, resolving any issue in a short time. I'm so happy to be a user of their fantastic bank. 🌟
December 7, 2021
Unprompted review
Amazing customer service!!!
Amazing customer service!!!
Lunar Bank is an amazing bank. Looking forward to get my black lunar pro card and get 4% kickback on my booking.com travels.
October 26, 2021
Unprompted review
God service og forståelse for kunden!
October 8, 2021
Unprompted review
Veldig god bank
July 27, 2021
Very good neat and compact👍😊💫
June 27, 2021
Should be able to transfer money to annother bankacount.
It is all over good, but I'd wish it where possible to transfer money out from my Lunar acount and in to anothee bank account.
May 27, 2021
WARNING!!
I want to warn all Norwegian users to use Lunar, I have transferred an amount of money via Vipps and the money is not in my Lunar account, I have now waited one week and nothing is in my account, the customer service is also really bad and just tells me to double check my account, and everything should be as it is, this is really bad, this bank seriously steals money from you, buggy app, bad customer service AND you can’t even transfer money in any way out of your lunar account, just to other lunar users but you are UNABLE to transfer back to your normal account.. this bank steals your money, have a weak app, bad customer service, and you don’t even have the necessary bank features, DO NOT USE LUNAR I DO NOT RECOMMEND IT.
May 3, 2021
Unprompted review
The same as those others.
The same as what others saying here.
Really have 5 email from you guys asking about my passport or ID card, saying that you guys can't see my birth number. I really just want you guys to delete all my information as soon as possible. I don't want any membership from you guys.
April 16, 2021
Unprompted review
Useful
Very helpful, easy to use. Except it didn’t work in a very few places
June 16, 2020
Unprompted review
It’s good
It’s good , don’t like that you have to change all the money in your account to be able to use a currency !
June 6, 2020
Unprompted review
Working very good
May 26, 2020
Unprompted review
I'm ashamed to admit that customer…
I'm ashamed to admit that customer service is VERY patient. One grocery store charged incorrectly and I was convinced it's Lunar's fault, because purchase wasn't even visible while money was gone. I finally recalled it happened before with the same store on my main bank account years ago...
Very cute app with clear overview and instant response (other than errors caused by the stores themselves).
April 24, 2020
Unprompted review
Very good services:-)
April 23, 2020
Unprompted review
It's really fantastic to use
It's really fantastic to use. Better than I expected.
April 22, 2020
Unprompted review
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