Luscombe & Co have been handling our properties on a full management basis for many years. They are conversant with all required legislation and very prompt at dealing with any landlord or tenant ques... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Renting or letting your Newport property? Make Luscombe and Co. your first choice for letting agents in Newport and Gwent, for dedicated, personal and professional property services. We are independent and have been tenants and landlords ourselves, which means that you can benefit from our first-hand experience in lettings. We really do care, work harder and offer landlords and tenants a quality personal service. We are here to help you. To find out how you can benefit from our unique services please browse the information on our website. If you are looking for property to rent, please use our Property Search facility above. Call us today: 01633-265-222
Contact info
26 Bridge Street, NP20 4BG, Newport, United Kingdom
- 01633 265222
- luscombeandco@gmail.com
- luscombelettings.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
just wanted to say a big thank you to…
just wanted to say a big thank you to the whole team for all the help and support throughout my application and move. Everyone has been so patient and professional, and it’s made what can be a stressful process feel really smooth.
A special thank you to Lauren, who’s been genuinely kind and incredibly helpful from start to finish — always quick to respond and happy to explain things clearly. It really made such a difference.
Best agency in Newport
Best agency in Newport - people with big hearts and amazingly competent agents. I rent with them for more than 6 years now and I would not change that. My usual communication is with Lauren - she is great - always helpful, answers on time, and always giving correct information.
First class service by well run y a…
First class service by well run and professional company. I have worked with Luscombe & Co for over 16years and have received consistent helpful support over this period. All the staff are helpful and responsive making sure the process works well.
I would just like to say how very…
I would just like to say how very professional Lauren is she answered all my questions with confidence
Great Service
A big thank you to Lauren and the team at Luscombe & Co for making my tenancy renewal as easy as possible.
Good experience with Luscombe and Felicia
Felicia has been very helpful and communicative. Good experience so far!
Amazing service from Lauren
Amazing service from Lauren, always very helpful and professional
Lauren had been brilliant
Lauren had been brilliant, she’s replied really quickly and helped massively with the questions that I have asked. I would defiantly recommend.
Recently have gone through the process…
Recently have gone through the process of renting out my home through Luscombe & Co with the expert help from Lauren. She has helped and guided me through every part of the process making it run very smoothly with excellent communication throughout.
Quick and easy sign up
It's a pleasure to recommend our letting agent. I always received quick replies to my questions, which made the entire process feel smooth and efficient., their communication was always kind and patient. They took the time to clearly explain every step of the tenancy agreement and were incredibly understanding and helpful whenever I had a concern.
a stress-free experience from start to finish. I recommend them to anyone looking for a letting agent who is both professional and caring.
Lauren was amazing!
I want to say a huge thank you to Lauren at Luscombe & Co for her incredible support in helping me secure a tenancy in Newport. This was my first big move away from my family in London to South Wales, and Lauren made the whole process so smooth and stress-free. She kept me updated every step of the way with regular phone calls and emails, and was always friendly, understanding, and accommodating. I’m truly grateful for her help and the fantastic service from the entire team. Thank you all so much!
Great service
Great service, very helpful, polite and was talked through the process from start to finish, recommended company
Excellent letti g agents
Excellent letti g agents, always available and helpful if I have any issues, Lauren has been amazing wirhany queries, I would recommend them.
No issues
Been renting from them for around 5 years and no issues. Quick to send people out for maintenance issues, good communication (particularly from Lauren and Felicia) and always try to accommodate your needs for inspections and surveys. Only marked down slightly because I took a day off work for an inspection one time and they didn't turn up, but mistakes happen.
Lauren deserves a pay rise very…
Lauren deserves a pay rise very helpful! 10/10 Service
I have been using luscombes for quite a…
I have been using luscombes for quite a few years now and they have always provided a great service. They are always helpful and polite and if there is ever an issue it is always sorted out as quickly and efficiently as possible. I eouod highly recommend luscombes for anyone looking for assistance with tenancies
Great experience so far
Lauren has been incredibly helpful so far in helping us find a home to rent! :)
Lauren
Lauren has been a pleasure to deal with while sorting out the initial contract of a property. Super helpful and attentive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








