Jason and Marius were dealt a poor hand by the guys back at branch who failed to follow the delivery instructions. After some teething problems the gentlemen persevered and made a successful delivery.... See more
LUXSALE
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See what reviewers are saying
Jason and Catlin delivered a sofa and bench to our home this morning. They called me half hour before to let me know they were half hour away. Very polite and very professional. They delivered, unpack... See more
Friendly, polite and helpful delivery guys(Marius and Sofia)They make a great team. Furniture was delivered on time
Purchasing a sofa from Sofa and Chair company was a pleasure. Spacious showroom, helpful staff , quality furniture. Our previous sofa purchased over ten years ago from same company lasted very well an... See more
Company details
Written by the company
Welcome to LUXSALE, London's online luxury furniture store. Shop designer interiors, home decor and handmade luxury at affordable prices online and in store. We update our luxury collections with the latest designs every day, featuring timeless London Look designs, handcrafted upholstery, overstock & ex-display furniture from worldwide designer brands at discounted prices, all in-stock and ready for White Glove Delivery.
Contact info
1 Western Avenue Business Park, W3 0BZ, London, United Kingdom
- 020 8752 8931
- clientservices@luxsale.com
- luxsale.com
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My sofa is really good
My sofa is really good. very comfy. highly recommend. very bouncy.
Very good delivery guys Razvan and catlin
Great delivery team Catalin/Razvan
Great delivery team Catalin/Razvan
Excellent products
Knowledgeable staff
I am very happy with my sofa
I am very happy with my sofa. Very helpful customer service and fast delivery! I highly recommend. Thanks for help to razwan and sofuean
Highly rated
Absolutely lovely service. Costi and Joanuis provided excellent delivery, timely and highly professional.
Very reliable very friendly staff
Polite and helpful delivery service.
The delivery service was extremely punctual and the team of Costi, Razvan, Marius and Catalin were all very polite and extremely helpful.
Weeks after payment and I’m still…
Weeks after payment and I’m still waiting for my goods to be delivered. Won’t use site again
Quick delivery by Lux and the delivery…
Quick delivery by Lux and the delivery team of Marios2, Leighton, Ioannis and Catalin were great. Very professional.
Razvan and Catalin our delivery drivers…
Razvan and Catalin our delivery drivers were amazing, so helpful. Their service was first class.
Lux in name only in terms of service…
Lux in name only in terms of service unfortunately. The items themselves once they finally arrived were satisfactory (the ones that were not damaged at least). The lack of communication and hassle to get the broken items replaced was really poor. I had to email and phone for weeks. Everything was at my inconvenience and overall the time wasted was not worth it.
MARIUSZ AND JOANNIS gave us the best…
MARIUSZ AND JOANNIS gave us the best possible service especially carrying this very heavy marble coffee table.
The table look fabulous!
Thanks again M&J for your communication and service.
Awesome delivery service (again)!
Awesome delivery service (again)!
Thanks Marius and Ioannis
Great delivery from Mariusz/ioannis
A pleasure to purchase a sofa from you
A pleasure to purchase a sofa from you, pleasant personal service and timely delivery service Razvan//Catalein
Now sitting again in comfort.
There is nowhere on the newsletter to…
There is nowhere on the newsletter to unsubscribe
Great Service
Razvan and Catalin delivered the furniture today, they could not have been more helpful orr careful. great service
Fantastic experience from entering the…
Fantastic experience from entering the shop and making decisions, to our sofas/ chairs and bar stools arriving.
Wonderful polite delivery men too.
Our chairs are just beautiful and impeccably made. Thanks to Raivan and Catalin for taking such care.
Great service
Delivery came a little later than expected as the items were listed as immediately available.
Good communication from the team regarding delivery times and the delivery crew (Costi and Ioannis) were professional, friendly and really helpful in placing the furniture in the right areas.
The team also put me in touch with a professional who could install large artwork, this was most appreciated.
A good experience
We're pleased with the overall experience. Nice products, a great showroom and helpful staff. The delivery team (Razvan and Catalin) were very efficient. Will happily shop here again.
Gorgeous furniture and fast delivery
Gorgeous furniture and fast delivery. Thank you Razvan and Catalin from the delivery team for being on time and helping hoist my furniture over the balcony. Highly recommend
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