LUXSALE 

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See what reviewers are saying

Rated 3 out of 5 stars

Jason and Marius were dealt a poor hand by the guys back at branch who failed to follow the delivery instructions. After some teething problems the gentlemen persevered and made a successful delivery.... See more

Rated 5 out of 5 stars

Jason and Catlin delivered a sofa and bench to our home this morning. They called me half hour before to let me know they were half hour away. Very polite and very professional. They delivered, unpack... See more

Rated 5 out of 5 stars

Friendly, polite and helpful delivery guys(Marius and Sofia)They make a great team. Furniture was delivered on time

Rated 5 out of 5 stars

Purchasing a sofa from Sofa and Chair company was a pleasure. Spacious showroom, helpful staff , quality furniture. Our previous sofa purchased over ten years ago from same company lasted very well an... See more

Company details

  1. Shop Supermarket Furniture Store

Written by the company

Welcome to LUXSALE, London's online luxury furniture store. Shop designer interiors, home decor and handmade luxury at affordable prices online and in store. We update our luxury collections with the latest designs every day, featuring timeless London Look designs, handcrafted upholstery, overstock & ex-display furniture from worldwide designer brands at discounted prices, all in-stock and ready for White Glove Delivery.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very happy with my sofa

I am very happy with my sofa. Very helpful customer service and fast delivery! I highly recommend. Thanks for help to razwan and sofuean

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

Lux in name only in terms of service…

Lux in name only in terms of service unfortunately. The items themselves once they finally arrived were satisfactory (the ones that were not damaged at least). The lack of communication and hassle to get the broken items replaced was really poor. I had to email and phone for weeks. Everything was at my inconvenience and overall the time wasted was not worth it.

May 26, 2022
Rated 5 out of 5 stars

Great Service

Razvan and Catalin delivered the furniture today, they could not have been more helpful orr careful. great service

May 16, 2022
Rated 5 out of 5 stars

Fantastic experience from entering the…

Fantastic experience from entering the shop and making decisions, to our sofas/ chairs and bar stools arriving.
Wonderful polite delivery men too.
Our chairs are just beautiful and impeccably made. Thanks to Raivan and Catalin for taking such care.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Delivery came a little later than expected as the items were listed as immediately available.
Good communication from the team regarding delivery times and the delivery crew (Costi and Ioannis) were professional, friendly and really helpful in placing the furniture in the right areas.
The team also put me in touch with a professional who could install large artwork, this was most appreciated.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

A good experience

We're pleased with the overall experience. Nice products, a great showroom and helpful staff. The delivery team (Razvan and Catalin) were very efficient. Will happily shop here again.

May 9, 2022
Unprompted review

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