LuxurywatchstrapsReviews 

65
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I was looking for a NATO strap for my Rolex Submariner and spent many hours searching online. I decided on this seller due to their excellent reputation and the quality and selection they offered. I r... See more

Rated 5 out of 5 stars

Fast delivery, high quality goods. I strongly recommend this seller and his product, thank you! NATO WATCH STRAP FOR SEIKO 5 MONSTER SUMO SAMURAI MARINEMASTER BOND SPECTRE

Rated 5 out of 5 stars

5* Merchants, buy with total confidence. I had a delivery issue that was sorted out immediately without fuss. A pleasure to deal with and a shame more shops are not like this.

Rated 1 out of 5 stars

No communication at all. Took hundreds of pounds from me. No email confirmation. Company listed as dormant. Phone number no longer active. No response to emails. UPDATE! Vendor responded to this r... See more

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4.3

Excellent

TrustScore 4.5 out of 5

65 reviews

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No history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(65)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely 5 Star quality and service

Genuinely 5 Star quality and service. I bought two Nato straps for my Radiomir and will return

October 21, 2025
Unprompted review
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Reply from Luxurywatchstraps

Thank you for taking the time to leave a positive review. Warmest regards LuxuryWatchStraps

Rated 5 out of 5 stars

Great service and quality purchase

Ordered a replace bracelet for my Seamaster. Price was great and arrived a couple of days later. Was kept informed of tracking details and great communication. Really happy with the new bracelet - really quality product.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful strap

Beautiful strap! Very happy with it, and delivery was super-quick. Lug pins were a touch too short, but I used the ones from the old strap and all was well. Accompanying letter a really nice touch. Recommended!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

My Breitling Aligator strap was tired.

My Breitling Aligator strap was getting worn so I thought I would replace it. I checked out the price for a genuine Breitling strap and promptly decided to seek an alternative. I found a luxury leather handmade strap that was nearly identical to the original decided to give it a try. It arrived very quickly and is a very good replica for the original. It fitted well and looks like it will last. It's leather rather than alligator but you wouldn't know to look at it. Very pleased as it will allow me to keep the original safely in it's case to help retain the value of the watch. It was a very reasonable £50 plus postage. If anybody thinks this is expensive then see how much an original costs. I could easily buy another 7 and still save money.

October 9, 2025
Unprompted review
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Reply from Luxurywatchstraps

Wow! What an amazing review for this strap. Really appreciate all your feedback Julian.

Rated 5 out of 5 stars

Great quality.

I purchased a pair of excellent quality spring bars for my Breitling Avenger after losing one of the Breitling ones. They arrived quickly and were a decent price.

September 10, 2025
Unprompted review
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Reply from Luxurywatchstraps

Thank you so much for taking the time to leave a positive review. Warm regards LuxuryWatchStraps

Rated 5 out of 5 stars

Very fast delivery and excellent spring…

Very fast delivery and excellent spring bars. Perfect size and feel sturdy. Would definitely purchase from here again.

September 25, 2025
Unprompted review
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Reply from Luxurywatchstraps

Really appreciate your kind comments. many thanks.LuxuryWatchStraps

Rated 5 out of 5 stars

Very nice quality spring bars

Very nice quality spring bars, fitted to a vintage Omega strap. Would recommend.

October 7, 2025
Unprompted review
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Reply from Luxurywatchstraps

Our pleasure to help you. Thanks for leaving a positive review. LuxuryWatchStraps

Rated 1 out of 5 stars

Beware of this online store

Beware of this online store. They promise easy returns, but that’s a lie. I ordered a watch strap and received the wrong item. After sending more than 10 emails, I only got automated replies saying they were “on vacation.” No real response until I filed a claim with my bank—then someone rudely complained that I had contacted them.

I am extremely disappointed with this store. I returned the item at my own expense, even though it was clearly their mistake, and I have proof of delivery. Despite that, they never acknowledged my return or issued a refund. It’s unacceptable that they mark up cheap Chinese products by 300% and refuse to take responsibility for their own errors. Very unprofessional AVOID THIS STORE AT ALL COST. !!!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very nice strap

Great strap looks amazing on my GS Snowflake...... thanks

July 18, 2025
Unprompted review
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Reply from Luxurywatchstraps

Thank you so much for taking the time to leave this lovely review. We really appreciate it! LuxuryWatchStraps

Rated 5 out of 5 stars

Great quality

Great quality, as described. Excellent seller. Thanks

July 14, 2025
Unprompted review
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Reply from Luxurywatchstraps

Really appreciate you taking the time to leave a positive review for us here. Thank you so much! LuxuryWatchStraps.

Rated 5 out of 5 stars

This seller it really down to earth

This seller it really down to earth seller had an mistake on the sale but he sorted out in a very gentle manner i would recommend this seller any time and i would buy anything in future without any doubts

July 8, 2025
Unprompted review
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Reply from Luxurywatchstraps

Thanks so much for sharing your experience with us. A real pleasure to deal with you. Warm regards LuxuryWatchStraps

Rated 1 out of 5 stars

DISHONEST, LIARS, NO REPLY - NO CUSTOMER SERVICE!!

I bought a steel mesh bracelet from them, arrived on time with a note saying thanks for buying from our family owned business. The bracelet was not what I expected, a very generic mesh bracelet, completely different from the description which is supposedly like the Omega James Bond - No Time to Die model. I emailed them got no reply. Emailed them second time they replied with address you can return no problem. So I returned the bracelet and its been 23 days and no reply to any of my emails. I bought it on 28 May and returned on 31 May. Today is 23 June, and they have not acknowledged or replied to any of me emails or refunded me. There is no online return portal either. No telephone number, just an email address. Another buyer wrote exactly the same thing!!!
my ORDER NUMBER 3678

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks excellent quality looks…

Many thanks excellent quality looks great on my watch and Arrived very quickly

June 5, 2025
Unprompted review
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Reply from Luxurywatchstraps

Thank you so much for taking the time out of your day to leave this positive review. We really appreciate it!

Rated 1 out of 5 stars

Poor quality and dishonest

Poor quality mesh band that I wanted to return however they refused to answer my emails or direct messages or communicate in any way. Also they claim to have an “online returns portal”. I searched their website but couldn’t find one! Best avoided. The Strap Tailor is a much better option with people who are genuine and honest unlike this guy.

In response to John's reply below. What rubbish. I also attempted to contact you via your Instagram, your own messaging function on your website and via telephone (unavailable). None of which received a response, or did they also go missing? I stand by my original review which is not "incorrect".
BTW he doesn't seem to refute the absence of an "online returns portal" on his website despite claiming he has one.

October 15, 2024
Unprompted review
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Reply from Luxurywatchstraps

You emailed us on the 14th of October 2024 asking to return the strap. We mailed back on the same day stating
"Hi there,

Absolutely no problem to return for exchange or refund.

Please ensure the strap is returned as sent to you and in saleable condition.

Please return to:

LWS
at Fruitworks Coworking,
77 Stour Street,
Canterbury,
Kent.
CT1 2NR

Warm regards

John"

We did not hear from you again so your review is simply incorrect. We would suggest going back through your mails to see the reply that we did send on the same day you mailed us.

Rated 5 out of 5 stars

I purchased a Milanese Strap for my…

I purchased a Milanese Strap for my Breitling, which seemed really nice but there was a fault with the fastening, so I contacted Luxury Watch Straps who readily agreed to change it for the No Time to Die strap. They kindly agreed to send out the new trap before I returned the first one so I saved some money at the jewellers in changing over just the one strap.
The new strap arrived and I am really happy with it. I have paid for the new one and they have returned the cost of the original purchase. All really good service, very nice people to deal with, I would certainly go back to them in the future, very highly recommended

December 10, 2024
Unprompted review

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