I was looking for a NATO strap for my Rolex Submariner and spent many hours searching online. I decided on this seller due to their excellent reputation and the quality and selection they offered. I r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast delivery, high quality goods. I strongly recommend this seller and his product, thank you! NATO WATCH STRAP FOR SEIKO 5 MONSTER SUMO SAMURAI MARINEMASTER BOND SPECTRE
5* Merchants, buy with total confidence. I had a delivery issue that was sorted out immediately without fuss. A pleasure to deal with and a shame more shops are not like this.
No communication at all. Took hundreds of pounds from me. No email confirmation. Company listed as dormant. Phone number no longer active. No response to emails. UPDATE! Vendor responded to this r... See more
Company replied
Company details
Contact info
LWS @Fruitworks, 77 Stour Street,, CT1 2NR, Canterbury, United Kingdom
- luxurywatchstraps007@gmail.com
- luxurywatchstraps.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Watch spring bars
I ordered some 19mm watch spring bars. Items arrived earlier than expected and were perfect for what I needed. Will use again. Thanks.
Great service beautiful strap
Great service beautiful strap, highly recommend
Genuinely 5 Star quality and service
Genuinely 5 Star quality and service. I bought two Nato straps for my Radiomir and will return

Reply from Luxurywatchstraps
Great service and quality purchase
Ordered a replace bracelet for my Seamaster. Price was great and arrived a couple of days later. Was kept informed of tracking details and great communication. Really happy with the new bracelet - really quality product.
Beautiful strap
Beautiful strap! Very happy with it, and delivery was super-quick. Lug pins were a touch too short, but I used the ones from the old strap and all was well. Accompanying letter a really nice touch. Recommended!
My Breitling Aligator strap was tired.
My Breitling Aligator strap was getting worn so I thought I would replace it. I checked out the price for a genuine Breitling strap and promptly decided to seek an alternative. I found a luxury leather handmade strap that was nearly identical to the original decided to give it a try. It arrived very quickly and is a very good replica for the original. It fitted well and looks like it will last. It's leather rather than alligator but you wouldn't know to look at it. Very pleased as it will allow me to keep the original safely in it's case to help retain the value of the watch. It was a very reasonable £50 plus postage. If anybody thinks this is expensive then see how much an original costs. I could easily buy another 7 and still save money.

Reply from Luxurywatchstraps
Great quality.
I purchased a pair of excellent quality spring bars for my Breitling Avenger after losing one of the Breitling ones. They arrived quickly and were a decent price.

Reply from Luxurywatchstraps
Very fast delivery and excellent spring…
Very fast delivery and excellent spring bars. Perfect size and feel sturdy. Would definitely purchase from here again.

Reply from Luxurywatchstraps
Very nice quality spring bars
Very nice quality spring bars, fitted to a vintage Omega strap. Would recommend.

Reply from Luxurywatchstraps
Beware of this online store
Beware of this online store. They promise easy returns, but that’s a lie. I ordered a watch strap and received the wrong item. After sending more than 10 emails, I only got automated replies saying they were “on vacation.” No real response until I filed a claim with my bank—then someone rudely complained that I had contacted them.
I am extremely disappointed with this store. I returned the item at my own expense, even though it was clearly their mistake, and I have proof of delivery. Despite that, they never acknowledged my return or issued a refund. It’s unacceptable that they mark up cheap Chinese products by 300% and refuse to take responsibility for their own errors. Very unprofessional AVOID THIS STORE AT ALL COST. !!!
Very nice strap
Great strap looks amazing on my GS Snowflake...... thanks

Reply from Luxurywatchstraps

Reply from Luxurywatchstraps
This seller it really down to earth
This seller it really down to earth seller had an mistake on the sale but he sorted out in a very gentle manner i would recommend this seller any time and i would buy anything in future without any doubts

Reply from Luxurywatchstraps
DISHONEST, LIARS, NO REPLY - NO CUSTOMER SERVICE!!
I bought a steel mesh bracelet from them, arrived on time with a note saying thanks for buying from our family owned business. The bracelet was not what I expected, a very generic mesh bracelet, completely different from the description which is supposedly like the Omega James Bond - No Time to Die model. I emailed them got no reply. Emailed them second time they replied with address you can return no problem. So I returned the bracelet and its been 23 days and no reply to any of my emails. I bought it on 28 May and returned on 31 May. Today is 23 June, and they have not acknowledged or replied to any of me emails or refunded me. There is no online return portal either. No telephone number, just an email address. Another buyer wrote exactly the same thing!!!
my ORDER NUMBER 3678
Many thanks excellent quality looks…
Many thanks excellent quality looks great on my watch and Arrived very quickly

Reply from Luxurywatchstraps
Product as described in immaculate…
Product as described in immaculate condition and fits watch perfectly. Great service

Reply from Luxurywatchstraps
Poor quality and dishonest
Poor quality mesh band that I wanted to return however they refused to answer my emails or direct messages or communicate in any way. Also they claim to have an “online returns portal”. I searched their website but couldn’t find one! Best avoided. The Strap Tailor is a much better option with people who are genuine and honest unlike this guy.
In response to John's reply below. What rubbish. I also attempted to contact you via your Instagram, your own messaging function on your website and via telephone (unavailable). None of which received a response, or did they also go missing? I stand by my original review which is not "incorrect".
BTW he doesn't seem to refute the absence of an "online returns portal" on his website despite claiming he has one.

Reply from Luxurywatchstraps
Only a small purchase of steel strap…
Only a small purchase of steel strap springs for my rolex delivered on time and just the job. Will use you again for next big purchase too,good to be based in the UK 🇬🇧
Very pleased with the new watch strap I…
Very pleased with the new watch strap I ordered for my wife. Perfect fit,and looks classy. Quick delivery, will definitely use again
I purchased a Milanese Strap for my…
I purchased a Milanese Strap for my Breitling, which seemed really nice but there was a fault with the fastening, so I contacted Luxury Watch Straps who readily agreed to change it for the No Time to Die strap. They kindly agreed to send out the new trap before I returned the first one so I saved some money at the jewellers in changing over just the one strap.
The new strap arrived and I am really happy with it. I have paid for the new one and they have returned the cost of the original purchase. All really good service, very nice people to deal with, I would certainly go back to them in the future, very highly recommended
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







