Lewis arrived spot on time, can not fault anything with the service provided, Lewis is a genuine nice guy, my ps5 needed a deep clean and while it was being cleaned he redone the liquid stuff inside.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At LWRepairs, we provide high quality mobile phone, tablet, console & Mac repairs for all brands and faults. We also provide mobile phone unlocking and many other great services. We are an Apple Independent Repair Provider. Call on 0238 218 2396.
Contact info
50 Pylewell Road, SO45 6AQ, Southampton, United Kingdom
- 02382182396
- info@lwrepairs.co.uk
- lwrepairs.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and helpful staff
My old iPhone was getting a little temperamental so we decided to visit LW Repairs to see what they might offer and have for an exchange. It was a flawless process with great help from Owen. We got a good price on my previous model and upgraded to a newer version, complete with a 12 month guarantee too!

Reply from LWRepairs
Excellent service and knowledge
Really welcoming and a great knowledge of tech issues. Very quick turnaround and excellent communication. Thank you

Reply from LWRepairs
iPhone unusable
My iPhone was unusable due to apple password issue, and phone reset. Turned up without an appointment but that was not an issue and Owen proceeded within 5 minutes to fix my issue. Very quick and professional, an excellent service.

Reply from LWRepairs

Reply from LWRepairs
Couldn’t be faulted throughout the…
Couldn’t be faulted throughout the repair !!!
Courteous, professional and friendly at all times.
Well done Lewis and the team

Reply from LWRepairs
IPad battery
Second time I have used them. First was broken phone screen this time I have had a battery replaced in my iPad. They sorted it out quickly and for a very reasonable price. Will definitely be going back with any repairs I need done.

Reply from LWRepairs
Fantastic service well done chaps
Fantastic service well done chaps

Reply from LWRepairs
What an amazing business
What an amazing business. Instant help and problem (however trivial) solved. Very good customer service.

Reply from LWRepairs
Good service
Great service as usual from Lewis and his team, phone was repaired quickly and at a good price.

Reply from LWRepairs
First time breaking phone screen!
Recently broke my phone screen for the first time ever and made it to the store just before closing time. Owen reassured me that it was easily repairable as I needed my phone for train tickets the following day. My phone screen was repaired and ready for collecting before 12 o’clock the next day! What a brilliant service and also reassurance from Owen.
Thank you 🙏

Reply from LWRepairs
Excellent service.
Great service, quick turnaround. Great price! Thanks Lewis

Reply from LWRepairs
Lewis at Lw repairs was really helpful…
Lewis at Lw repairs was really helpful with my broken phone, he told me the problem and that a part was needed and that it would be ready the next day, we then receive updates on the progress and a phone call when the phone was ready (which was really early the next day).
Literally can't fault anything, excellent top notch service! Would highly recommend.

Reply from LWRepairs
Excellent service received today
Excellent service received today. New phone screen and battery. Dylan was very helpful and professional.

Reply from LWRepairs
Awesome place for anything regarding…
Awesome place for anything regarding your phones.
Got my iPhone fixed for a good price, and the service is great.

Reply from LWRepairs
Great service for broken IPhone
Took my wife's iPhone in with a broken screen. Was quite urgent as it was my wife's work phone with all her whatsapps/email/contacts etc. Within 90 minutes it was all sorted at a very reasonable price. Great service and we'll certainly return if we have further tech troubles.

Reply from LWRepairs
Excellent customer service
Excellent customer service would really recommend this company

Reply from LWRepairs
popped in to see lewis and the team as…
popped in to see lewis and the team as my phone speaker had broken, all fixed within the hour, great service at reasonable prices 😊

Reply from LWRepairs
Owen was on the ball and answered all…
Owen was on the ball and answered all my questions with confidence
Excellent service

Reply from LWRepairs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







