L W Smart Repairs Ltd Reviews 248

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the repairs, noting that their vehicles were returned in excellent condition with perfect paintwork and color matching. Many people highlight the professionalism and friendliness of the staff, appreciating their helpfulness and clear communication throughout the repair process. The service provided is frequently described as brilliant and efficient, with customers commending the quick turnaround times and the provision of courtesy cars. Reviewers often express their satisfaction with the overall experience, stating they would highly recommend the company and use their services again for future bodywork needs.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the excellent service, communication, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team as friendly, helpful,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My personal vehicle repaired here a while a go after a lorry at work caught it, repairs were perfect. I have subsequently had a set of alloys painted, which came back better than they were from... See more

Company replied

Rated 5 out of 5 stars

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit. Quote was accurate and included a second hand door as requested. My vehicle was clean, tidy and the finish... See more

Rated 5 out of 5 stars

Leigh and his team are great! From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and expl... See more

Rated 5 out of 5 stars

I always go to LWSmart Repairs when need any body work repairs. They are never judgy and always offer the best advice and options. They will always try and fit you in as soon as they can and provi... See more


Company details

  1. Auto Body Shop

Written by the company

LW Smart Repairs is an established car body repair business based in Alfreton, Derbyshire. Offering excellent quality of workmanship we can undertake any job from a small scratch right up to a full re-spray to the original manufacturers standards. We offer free estimates, undertake work on behalf of a number of insurance companies, and we are a member of VBRA (Vehicle Builders and Repairers Association Ltd), maintaining the consumer code of practice, and ensuring that all members provide the highest standard of work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

The best in the business!

100% recommend!!! Cant thank them enough for the transformation of my car it looks amazing and shocks me everytime i look at it! I Will never go anywere else, the guys and everyone involved take so much pride in what they do. Beyond impressed and for that thank you.

May 17, 2024
Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff . As a female customer found them very approachable would not hesitate returning if I had any other problems. I had a dent removed and so pleased you cannot see it anymore my car is like new again. Thankyou so much 😊

May 14, 2024
Rated 5 out of 5 stars

helpful service

Recommended by female colleague as was worried where to take car for repairs. Not local but had a courtesy car during the works which took a few days. Everyone was helpful.

May 10, 2024
Rated 5 out of 5 stars

Great service on damage repair

Great service on damage repair. Mended in a few days to a good standard. I've used them a few times for work vehicles and they are always efficient. Hopefully I will not need to use them again though!

May 3, 2024
Rated 5 out of 5 stars

Trusted with my Classic

Excellent repair on Mk1 Escort sills nice to trust your Classic with a team who share the same passion and have a depth of knowledge not found at most other facilities, thank you.

April 19, 2024
Rated 5 out of 5 stars

Repair completed to a good standard

Repair completed to a good standard. Good communication throughout the process with the company. Staff helpful and polite. Access to a courtesy car at very reasonable price for the duration of the repair.

April 8, 2024
Rated 5 out of 5 stars

Car door replacement

Quick response, looked at the problem straight away, soon sent an estimate, did the repairs to time, charged a fair price.
Provided a courtesy car at a fair price.
Very helpful.

April 5, 2024
Rated 5 out of 5 stars

Marvellous

Marvellous service listened to requirements and gave a fair price. Pleased with my courtesy car too

April 3, 2024
Rated 5 out of 5 stars

Very pleased with the service I goto

Very pleased with the service I got. They really put me at ease.Pleased with work they did on my car.Would definitely recommend them. When I told people where I had been they said i couldn’t have taken it to a better place. Thank you once again.

March 22, 2024
Rated 5 out of 5 stars

Needed a repair job doing and tried…

Needed a repair job doing and tried these guys . Can't recommend enough . From tania to Lee and Scott who carried out the work . Excellent service . Would highly recommend and would 100% use again . Thanks guys

March 22, 2024
Rated 5 out of 5 stars

Fantastic service.

Fantastic service by the team at LW. Rang up for some advice after our car was rear ended. The advisor was great and put us straight in touch with QDOS who handled our claim for us. They gave us a brand new (literally 10 miles on the clock) like for like car and took care of all the paperwork. Picked our car up literally two days later and the quality of work is nothing short of perfect.

Wouldn't use anyone else with any of my vehicles. They're not close to where we live but happy to travel to ensure a quality repair.

March 14, 2024
Rated 5 out of 5 stars

Never Fail to impress

Been using this bodyshop for years never had anything but a top class job and excellent customer service, not just an amazing repair but the car came back like it had just come out the Showroom 👍👍

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

New to the area asked for…

New to the area asked for recommendations on social media, and Smart repairs seemed to be everyone's choice, had some paintwork and new high level brake light fitted the work was first class and the cost was very reasonable, would definitely recommend anyone.

March 13, 2024
Rated 5 out of 5 stars

Recent bodywork carried out

Had some work done on my car recently and this was carried out to the highest standard. This is the second time I have used this company and have found them to be very professional, friendly and reasonably priced. I wouldn't hesitate to recommend them to anyone. Tania and Lee were very helpful throughout.

February 16, 2024

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