L W Smart Repairs Ltd Reviews 248

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the repairs, noting that their vehicles were returned in excellent condition with perfect paintwork and color matching. Many people highlight the professionalism and friendliness of the staff, appreciating their helpfulness and clear communication throughout the repair process. The service provided is frequently described as brilliant and efficient, with customers commending the quick turnaround times and the provision of courtesy cars. Reviewers often express their satisfaction with the overall experience, stating they would highly recommend the company and use their services again for future bodywork needs.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the excellent service, communication, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team as friendly, helpful,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My personal vehicle repaired here a while a go after a lorry at work caught it, repairs were perfect. I have subsequently had a set of alloys painted, which came back better than they were from... See more

Company replied

Rated 5 out of 5 stars

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit. Quote was accurate and included a second hand door as requested. My vehicle was clean, tidy and the finish... See more

Rated 5 out of 5 stars

Leigh and his team are great! From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and expl... See more

Rated 5 out of 5 stars

I always go to LWSmart Repairs when need any body work repairs. They are never judgy and always offer the best advice and options. They will always try and fit you in as soon as they can and provi... See more


Company details

  1. Auto Body Shop

Written by the company

LW Smart Repairs is an established car body repair business based in Alfreton, Derbyshire. Offering excellent quality of workmanship we can undertake any job from a small scratch right up to a full re-spray to the original manufacturers standards. We offer free estimates, undertake work on behalf of a number of insurance companies, and we are a member of VBRA (Vehicle Builders and Repairers Association Ltd), maintaining the consumer code of practice, and ensuring that all members provide the highest standard of work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

248 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

A well rounded company

I’ll keep it simple, good customers service & the work that was carried out was 10/10. Can’t complain one bit.

February 14, 2024
Rated 5 out of 5 stars

The team were very professional

The team were very professional, friendly & helpful. They did amazing work & when we collected our vehicle it was in showroom condition.

I would definitely recommend this company.

February 2, 2024
Rated 5 out of 5 stars

Swift service

Swift service. From start to finish I was informed of every detail what was happening. The finished repair was excellent. Highly recommended these people !!

February 2, 2024
Rated 5 out of 5 stars

Super end result

Super end result. We couldn’t find any evidence of the dint in the door. The team were helpful and quick to do the work. Very professional company who do their best to accommodate you. We would thorough recommend them.

January 26, 2024
Rated 5 out of 5 stars

My car had been hit by another car and…

My car had been hit by another car and my bumper was all cracked and needed repairing, rang them Monday got booked in for Thursday and got my car back today (friday). Brand new bumper, even managed to take my front splitter off and refit to new bumper. Absolutely amazing work! 100% recommend!! Even gave it a clean😁😁😁looks better then it did before it even got crashed into

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great friendly service
Very quick to get me in and a great job done car looks like new
Would highly recommend
Would use theses again and really great price

January 17, 2024
Rated 5 out of 5 stars

Excellent Workmanship

Our car went in to have the near side rear quarter & door painted due to storm damage we had a call to say that the near side front door was a slightly different colour ( this repair was done by main dealer ) & if it was blown into the door it would stand out badly,for the extra money to paint the additional panels I instructed them to do it & am so glad I did the finish is awesome the car is now all the same colour. Service from start to finish was a breeze I would highly recommend LW Smart repairs. Andy & Susan

January 22, 2024
Rated 5 out of 5 stars

First Class

Great service, cost was what I expected and quality of work first class. Given courtesy car whilst mine was being repaired and my car was valeted prior to collection.
Hope I don't need to visit again lol, but would not hesitate to recommend.

January 17, 2024
Rated 5 out of 5 stars

Car r

Friendly staff, hassle free service, courtesy car and an excellent repair job. Would highly recommend

January 12, 2024
Rated 5 out of 5 stars

5* Company

Lee and the team was fantastic.
Reception very warm, welcoming and friendly. The guys was very helpful in sending over a detailed quote. Finished the car repair a day earlier than scheduled. Collected the car and they gave it a clean inside and out too which we wasn’t expecting so that was a nice little appreciated gesture from them. Would 100% recommend this company and will definitely go back to them if needed in the future. Thankyou to everyone there for your help, advice, friendliness and faultless service.

January 10, 2024
Rated 5 out of 5 stars

Excellent work guys

Got told of this company by a friend at work took my my car for repair and they did a fantastic job excellent service and very friendly staff highly recommend this company with out a doubt. thankyou guys for a fantastic job very pleased with the outcome.

November 23, 2023
Rated 5 out of 5 stars

An extremely high standard of work

The warm welcome and extremely high standard of work are the key points. I have use Leigh and his team many times over the years and every single repair whether large or small has been perfect. This is high quality workmanship and I wouldn’t go anywhere else. I trust them implicitly and I have peace of mind knowing I will always be happy with the results.

November 24, 2023

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