Lycahealth, Orpington. Excellent service, I was going to leave a 5 star rating...but...When I visited yesterday for follow-up phsio, I was most disappointed to find that the complimentary beverages we... See more
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My husband and I went for a full health check. Very efficient. We saw Dr Vikash Vasishta for an initial consultation and follow up once all results were completed. He was extremely thorough, friendly... See more
Awful company pretending to be private and impartial. (opened by Boris Johnson). Covered up parts of my scan with grey squares (see google review) to help the NHS cover up negligence, they even let... See more
Company replied
Absolutely awful place.. Sent me a £46 bill 15 months after surgery which Bupa should have paid but must have been over looked. Received an Icon debt letter for £76 stating I have to pay it or face c... See more
Company details
Written by the company
LycaHealth is London’s leading premium provider of out-patient diagnostic, private GP and specialist consulting services, based in Canary Wharf. Catering to residential, corporate and international clients, LycaHealth is the preferred provider for rapid superior quality healthcare intervention. Approved by ALL major insurance companies - LycaHealth is rapidly becoming the chosen destination for clinical and diagnostic excellence in London.
Contact info
1 Westferry Circus, e14 4ha, London, United Kingdom
- (0)207 132 1440
- Enquiries@lycahealth.com
- lycahealth.com
2.0
Poor
179 reviews
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Courteous staff and professional and …
Courteous staff and professional and considerate treatment.
November 3, 2017
Unprompted review
Reply from LycaHealth
Dear NC,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very professional and excellent …
Very professional and excellent service. Appointment same day and I managed to book a scan for a next day. Top class equipment. I would definitely recommend.
November 3, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs MB,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent in every respect
November 3, 2017
Unprompted review
Reply from LycaHealth
Dear Mr Clark,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Professional efficient company
Professional efficient company, would highly recommend to anyone. Dr Rao was exceptional in his knowledge and support.
November 2, 2017
Unprompted review
Reply from LycaHealth
Dear Jen and Pete,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Professional and friendly staff.They do …
Professional and friendly staff.They do everything they can and beyond for patients. Also, fees are reasonable considering that this is a private clinic.
November 2, 2017
Unprompted review
Reply from LycaHealth
Dear Paola,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
The staff at Lycahealth were very friendly and welcoming.
The staff at Lycahealth were very helpful and friendly. I received all the information I needed and very informative advice. All my questions were answered and I felt at ease with the service I received. Follow up communications were fast and efficient. I would have no reservations in recommending Lycahealth for a consultation.
October 22, 2017
Unprompted review
Reply from LycaHealth
Dear Joanne,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
All of my experiences with Lyca Health …
All of my experiences with Lyca Health have been positive. The service is always good. Jo the nurse is excellent and my specialist Gareth Parkes has helped me immeasurably.
Would be nice to have hot drinks in the waiting area.
October 21, 2017
Unprompted review
Reply from LycaHealth
Dear AC,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
I've been to Lycahealth a few times now …
I've been to Lycahealth a few times now and I can't fault them. Every time appointments have been made quickly, the staff are friendly, welcoming and kind and communications has been easy with them either on the phone or via email. Results are sent quickly back to the referring doctors with thorough details.
October 18, 2017
Unprompted review
Reply from LycaHealth
Dear Sarah,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very pleasant modern waiting room with …
Very pleasant modern waiting room with friendly polite staff on the reception desk.
I would highly recommend the Lycahealth centre. My overall experience visiting the Lycahealth Centre was very pleasant...
October 17, 2017
Unprompted review
Reply from LycaHealth
Dear M Jones,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Friendly and professional all round
Friendly and professional all round. The hospital is clean and modern and the staff efficient. I'd have no hesitation in recommending Lycahealth Orpington.
October 17, 2017
Unprompted review
Reply from LycaHealth
Dear Mr Sandell,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Reply from LycaHealth
Dear Geoffrey,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
5 star treatment
Great service, excellent facilities and amazing staff!
September 1, 2017
Unprompted review
Reply from LycaHealth
Dear Kyrus,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Reply from LycaHealth
Dear Mr Edmonson,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Reply from LycaHealth
Dear Mr Lewis,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very professional andunderstanding
August 22, 2017
Unprompted review
Reply from LycaHealth
Dear Ms R q,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very good care and friendly staff
Very good care and friendly staff. Helpful and professional.
August 21, 2017
Unprompted review
Reply from LycaHealth
Dear Suzanne,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very difficult to get an appointment as …
Very difficult to get an appointment as the receptionists are not as efficient as they should be. Once you get beyond them the doctors & facilities are very good
August 21, 2017
Unprompted review
Reply from LycaHealth
Dear Jane,
We are sorry that your experience with Lycahealth was less than excellent. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained. If possible, may we ask that you put in writing to us your concerns regarding your experience so we can formally investigate accordingly. Please mark your letter for the attention of Mark Judge - Operations Manager.
Excellent
Every staff and the doctor was very patient and kind with my bringing 3 active babes. Doctor spent much time, consulting me in detail and arranged the next step very quickly.
Very good location for local people too.
August 21, 2017
Unprompted review
Reply from LycaHealth
Dear Hannah,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Highly recommended.
Excellent staff who were friendly, accomadating and polite throughout. Very patient and more than happy to answer any questions we had. Thoroughly recommended.
August 21, 2017
Unprompted review
Reply from LycaHealth
Dear Vignesh,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Friendly professional service
August 15, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs Barber,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
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