Lycahealth, Orpington. Excellent service, I was going to leave a 5 star rating...but...When I visited yesterday for follow-up phsio, I was most disappointed to find that the complimentary beverages we... See more
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My husband and I went for a full health check. Very efficient. We saw Dr Vikash Vasishta for an initial consultation and follow up once all results were completed. He was extremely thorough, friendly... See more
Awful company pretending to be private and impartial. (opened by Boris Johnson). Covered up parts of my scan with grey squares (see google review) to help the NHS cover up negligence, they even let... See more
Company replied
Absolutely awful place.. Sent me a £46 bill 15 months after surgery which Bupa should have paid but must have been over looked. Received an Icon debt letter for £76 stating I have to pay it or face c... See more
Company details
Written by the company
LycaHealth is London’s leading premium provider of out-patient diagnostic, private GP and specialist consulting services, based in Canary Wharf. Catering to residential, corporate and international clients, LycaHealth is the preferred provider for rapid superior quality healthcare intervention. Approved by ALL major insurance companies - LycaHealth is rapidly becoming the chosen destination for clinical and diagnostic excellence in London.
Contact info
1 Westferry Circus, e14 4ha, London, United Kingdom
- (0)207 132 1440
- Enquiries@lycahealth.com
- lycahealth.com
2.0
Poor
179 reviews
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First class experience by a first class team.
Easy parking, a well designed modern building, caring and professional staff. The whole experience was first rate. Highly recommended.
August 4, 2017
Unprompted review
Reply from LycaHealth
Dear S R Mitchell,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent reception
Excellent reception, spotlessly clean, bang on time with the appointment and have told numerous people about this facility since I have left.
August 4, 2017
Unprompted review
Reply from LycaHealth
Dear Mr Mitchell,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent service MRI Scan
Excellent service within minutes of arriving home from the doctors they phoned me to make an apt for scan and had an apt for me 2 days later. They were easy to find and had plenty of parking I just drove in and parked there was plenty of room. It was a smart building very friendly staff and I only had to wait about 5 mind before my MRI scan . Generally they were absolutely excellent all round.
August 4, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs H,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Guided through the process
MRI scan. I was guided through the process and looked after well. No unexpected waiting.
August 4, 2017
Unprompted review
Reply from LycaHealth
Dear JS,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
a very good service
August 4, 2017
Unprompted review
Reply from LycaHealth
Dear Mr Jordan,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
A pleasant experience
A pleasant experience. Seen on time. Staff were welcoming. especially the radiographer who was performing the scan.
August 3, 2017
Unprompted review
Reply from LycaHealth
Dear Sammie,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent Service for my Insulin Test
Excellent Service for my Insulin Test - result in a Day and no waiting for GP - highly recommended.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Ashwin,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Luca health Orpington
Easy to find, parking was no trouble and the reception and building is very modern and clean. The staff were welcoming and helpful and the consultation room was clean and quiet. The whole experience was first class..
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear John,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very efficient and charming service for …
Very efficient and charming service for an MRI scan.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Gordon,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
A very satisfactory experience!
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Ms Rometsch,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Efficient and pleasant staff
Efficient and pleasant staff. Clean and modern building. Would definitely recommend.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs B,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
My thoughts
Excellent service, super surroundings, make you feel at ease.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs Cahill,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Excellent Service
I have attended Lycahealth for an MRI scan, appointments with my Consultant and follow up physiotherapy. All experiences have been of the highest standard. The staff, service and surroundings are all excellent and I would recommend to anyone looking for a private health care experience.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs Leach,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Very pleasant experience with nice …
Very pleasant experience with nice environment and courteous staff.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Kelvin,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
I was very pleased with the fast and efficient treatment I was given. …
I was very pleased with the fast efficient treatment I was given. the staff were very helpful. I would recommend this clinic to everyone. I had no waiting time at all, I was seen at my appointment time.
August 2, 2017
Unprompted review
Reply from LycaHealth
Dear Mrs Smith,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Extremely professional and friendly …
Extremely professional and friendly service!
August 1, 2017
Unprompted review
Reply from LycaHealth
Dear Ms Kwong,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Turned up early for my 9am appointment …
Turned up early for my 9am appointment with my 11 year old daughter (school holidays) receptionist couldn't be more helpful, looked after my daughter when I went in, MRI staff amazing, looked after me through the whole process, out in 20 minutes, great service, brilliant staff.
August 1, 2017
Unprompted review
Reply from LycaHealth
Dear Mr Brown,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Friendly and efficient staff.
August 1, 2017
Unprompted review
Reply from LycaHealth
Dear C Harman,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
Reply from LycaHealth
Dear Rachel,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
I was really nervous
I was really nervous as I have a lot of health issues and also have had a bad experience during an MRI before. The CT scan was gentle and the Technician explained everything as we went along.
August 1, 2017
Unprompted review
Reply from LycaHealth
Dear Barbara,
Thank you for your review. We value every customer and their experiences at LycaHealth, and will continue to review and improve our processes to ensure the highest standards of client satisfaction are maintained.
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