Frame orderd on Jan 28th, paid the same day, However until today Not received a Frame.
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See what reviewers are saying
This is the second time I’ve purchased glasses from Mad About Specs and wouldn’t go anywhere else. Two pairs of glasses on each order as I just couldn’t decide what ones where my favourite but they ar... See more
My repeat purchase was easily completed. The instructions were clear and straight forward to follow, after which I could track and monitor the progress of completing the order. Glasses arrived i... See more
Good online experience, prompt delivery of glasses to try at home and helpful feedback from staff via email. Although the glasses took slightly longer than expected to arrive I don't think I've ever... See more
Company details
Information provided by various external sources
Explore in our selection of glasses. We set fair prices on frames and lenses. Don't pay more if you should be paying less.
Contact info
Kingsway 88, WC2B
- madaboutspecs.co.uk
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Hasn’t replied to negative reviews
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Good quality came really quick too
Good quality came really quick too.
My favourite glasses 🤓
So easy
So easy! I tried on some frames, picked the ones I loved and then inputted my prescription and voila! Love them...I'll be back!!
I have not yet received the glasses
I have not yet received the glasses. I'm not impressed with the service, if you really want to know.
Adore!
I adore the beautiful and unique selection of glasses on the website and it was a joy picking my 4 pairs to try at home. The team provided excellent communication and customer service when I had queries. The brilliant home try-on feature meant I could choose a pair, relaxed, unrushed. I'm delighted with my choice! (Shangri-la pair in salmon has already received compliments 🥰)
Fantastic quality
Fantastic quality , good price , excellent & easy to use website , home try quick & simple ! End product ...stunning 😍 🤓Thank you M. A. S. Delighted 💕
Ordered frames
Admin oversight on my order which they fully rectified immediately.
P.Burnett
Good quality glasses
Purchase
Happy with the overall experience. Nice to try frames before buying although a bit disappointed with the cost as first purchase with MAS’s but assumed due to varifocal lenses
Generally happy with my purchase
Generally happy with my purchase. They look strong enough and the prescription seems to be the right one for my eyes. Only thing is they have already started getting a bit loose on the sides, but apart from that, they are fine and would recommend!
Very helpful
Very helpful, from my trial glasses to me sending them my prescription after I’d already purchased some frames, quick easy and cheaper than the in store alternatives
Highly recommend MAS
I had a great experience with Mad About Specs! The free home trials made it easy to pick the best glasses for me in a relaxed atomsophere, and they arrived the day after ordering them.
I just received my ordered glasses today, less than 2 weeks after ordering them. The packaging and presentation was very impressive and the glasses seem to be high quality. The customer service is amazing and the team are so helpful and friendly. I would absolutely order from Mad About Specs again.
Distorted Lenses
I ordered trial frames which were great. After choosing a pair I ordered the lenses. Unfortunately they are very distorted and make everything look curved in my peripheral vision. I am very disappointed. My optician has said that the measuring system to check where your pupil sits in the lens is very unsatisfactory. I am concerned about sending them back as I don't now have faith that this is being done correctly.

Reply from Mad About Specs
Excellent service
Excellent service, as usual! I am a returning customer, so that goes to show why I always choose MAS whenever I want to order my glasses. The quality is excellent, and the service truly speedy.
Excellent service :)
Excellent service!
The best pair of glasses I’ve had, the quality is really good (better than I was expecting!) and the sizing is spot on.
Customer service was super - I always got timely replies to my emails.
Would definitely have another pair from here in the future.
Excellent Service
Very professional with excellent customer service. Very pleased with my purchase and the buying experience.
Really happy with the glasses and the…
Really happy with the glasses and the service!!!🙂
All good!
Excellent system of try before you buy, quick to deliver my chosen glasses at a very good price. Very happy
Pleased to receive my new specs
Pleased to receive my new specs. Good quality and lovely fit. Really impressed with the service. Will be ordering a second pair and would recommend the company to friends.
If I can end up with a lovely pair of specs 🤓
I am 65 years old and decided to use Mad about Specs.
Ask as many questions as you like, they are brilliant. So patient and understanding, I especially liked the trial scheme where you trial up to 4 x frames at a time. I persisted with this method and found just what I wanted. With me anyway, my lenses were not straight forward, but they were tireless in their efforts to get things just right. In the end I paid a third of the price I have previously paid on the high street, saving me more than £200 pounds! Thank You! ‘Mad About Specs’
I bought some glasses from this…
I bought some glasses from this website, they were the wrong frames but the right prescription. I contacted them to let them know and have never received a reply

Reply from Mad About Specs
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