madcityoutdoor.com Reviews 932

My order was unfortunately backordered, and I wasn't aware of that when I made the order (I may have missed that on the listing), BUT Mad City Outdoor was very upfront about the delay and quick to respond to questions about the order.

Ordered took my money then said it's out of stock, 2 weeks later I get WRONG item but correct invoice taped to it...
3 emails unanswered, phone message unanswered, no replies, NO RESPONSE.
Should have read reviews, it's the NORM for this crooked company/ store. NO phone # listed on there website.... should have read reviews first
Buyer Beware

The items were back ordered for a while but I received emails informing me throughout the process which is definitely appreciated. Once the items were available they were shipped to me quickly and the items are great. I’m very happy with my purchase and the customer service. I will surely buy from Mad City Outdoors again in the future.

Good price, prompt delivery. Just what I was looking for .
Thanks very much.

It was exactly as described. But, the seller did not contact me and let me know they were on backorder. Only when I contacted the seller via email I found out about the backorder, for that, I gave it three stars.

YAYAYAYAYAYAYAYA My husband was in love! Halloween will be fun!🤭❤️ thank you! Good quality and QUICK shipping!

Your fast responds and your care about the customers
And yes i have receive my order.

Although the wait for my item was longer than anticipated due to restock delays, the customer service was great! I was happy to wait, but I appreciated the kindness in their email updates. The items were shipped well and worked out great. Thanks!

Fit perfectly on my holster and shipped out quickly as well!

Waited a while for these to come in because of low stock. Arrived a day early once shipped. Will gladly do business again

Order took forever to get here. Customer service was poor. It took forever to get an answer when I asked where the belt was. I eventually got the belt, but would not purchase from you again.

The people are wicked nice. They explain things well if there are issues and do what they can to resolve problems. The simple fact of them putting up with my no bs assessment of a piece of gear I bought is a testament to my perception of them. I at least hope they didn't take everything I said seriously but see my attempts at humor. The thoughts I have on the gear I bought are only about the gear and not anything they did. I didnt like what I bought and I think the posted description of it is deceptive. If I had handled it in person, I wouldn't have bought it. That's one thing out of many and isn't a reasonable assessment of the rest of the stuff they have. I hope the best for their company.

They ordered what I wanted, when they got it, they shipped it to me.

Orderd Tru- spec cargo pants was told 13 days for shipping . It’s been about 8 months since last contact. No emails no phone calls answered, nothing like they just disappeared. I may just have to make a in person visit ! Would NOT recommend buying from Mad-City Outdoors.

Product came fast and on time once shipped after a delay due to no fault of madcity. Customer service was outstanding as well.

Awesome material, feels amazing but I should have order the next size up. They fit, but I can't sit down or sneeze. After trying them on, I ordered the next size up. Thanks for an awesome product, my wife loves me in them.

Product was not instock and they asked if when product came in they would send it immediately.. So, I agreed and honestly forgot about the order. A few months later shipping info update from madcityoutdoor.com in my email. Recieved a few days later.