mademine.com Reviews 117

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production times are reliable, and orders are fulfilled smoothly. It’s been a solid partner for my business, and I appreciate how easy they make the customization process.

Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to the UK are fair enough. Highly recommended!

Great UX, overall happy so far

this is the third time my order is late because of mademine and the people who work there completely ignored me its not really fair a order to make does it really take 5 working days ?

Their custom gifts are so fun and unique - total standouts! The shipping speed is also good.

This company is very helpful and response quickly whenever I need help with my orders. I'm always left with that my issue has been resolved and have a clear understanding of the information given to me.

Easy to order and check out! Thank. you!

Dodgy scammer company, they rip you off with cheap nasty items, they make them wrong and charge you to fix. AVOID!!!

Cutomer service is the best. They always answer my questions.

First, this company does not offer support during business hours in the US. They are located in Hong Kong, which is anywhere from 13 to 16+ hours ahead of the US, making their support hours when we are winding down for the evening or sleeping. Second, the amount of time for an order to get from order placed to received by my customer is taking a lot longer than what MadeMine has on their website (we are at 4 days overdue, and the order has been in the same status for 5 days now). Third, they are refusing to refund my money on an item that is lost. Update: they credited my account for the lost item, but they are not allowing me to withdraw the money. Fourth, the company messaged me and asked me to remove my review on Trustpilot.

One of the best e-commerce and personalization sites I've ever used! The products, the ease of listing them to my store, and the sleek customization tools make this my go-to site.

Made Mine makes it easy to order! Quick and clear instructions.

Prompt service and excellent communication, love the variety of products available.

I had a great experience ordering from Mademine. They consistently provide excellent and prompt customer service, and most importantly, their fast shipping to the USA is incredible.

I am thrilled to share my positive experience with MadeMine! The customer service has been nothing short of excellent. Joy, in particular, has been incredibly helpful, addressing all my questions promptly and with great patience, especially when it came to making modifications to my orders. Her dedication to customer satisfaction is truly commendable.
In addition, I have received extremely positive feedback from all my customers. They have commended both the quality of the products and the efficiency of the shipping process. It’s truly comforting to know that my customers are satisfied with their purchases. A big thank you to the team for producing such high-quality items!.
Overall, I am really, really happy with MadeMine and the outstanding service they provide. I highly recommend them to anyone looking for a reliable and customer-focused company. Thank you, MadeMine, for making my experience so wonderful!

If I could give zero stars I would. I've had to refund three orders this week. They take so long to ship. I've been waiting for three days for them to help me with the expected time frame on an order. They are destroying my business reputation. I am just trying to make sure people are getting their products. I shut it down before they get it shut down for me. So many unhappy customers and they won't refund me. When the reason everyone wants a refund is they are not shipping properly. Avoid them I wish I had!

I have made a few orders and so far its been great. Customer service reposnds as soon as they open and they are so nice. Thank you!

I am getting samples for my biz, and after trying several sites, I like this one the BEST! I also got a great review from my customer on a drop shipped item. All around good things to say and MadeMine!