mademine.com Reviews 117

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production t... See more

Rated 5 out of 5 stars

Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to... See more

Rated 5 out of 5 stars

i was so excited when i bought from the website.... and thennn when there wasn't much follow up with postage and tracking details i became sceptical and checked out this page. I. WAS. DEVASTATED. i th... See more

Rated 1 out of 5 stars

Really lousy customer service. They claimed problem would be resolved within 24 hours - guaranteed. OK, so here we are one MONTH later and still nothing has been done!!!! They are absolutely total... See more

Company replied

Company details

  1. e-Commerce Service
  2. e-Commerce Solution Provider

Written by the company

MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.


Contact info

4.2

Great

TrustScore 4 out of 5

117 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing company

Amazing company, never fail to deliver, quality products with low prices, brilliant customer service, i will be using this company for future purchases for sure! Thankyou Mademine!

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Too good to be true

I am new to the site and I was really pleased how easy it was to navigate and upload products but of course it was too good to be true! I have made numerous sales, building my e-commerce business. I put my trust in this site and with a quote of 72 hours production time I believed this would make my site profitable, Now I’m awaiting a 5-6 day delay and angry customers wanting a full refund. I am Concerned this is a scam, I’ve paid to process several products and feel like they will never be sent out after reading mademine’s recent reviews. Don’t trust this site. Not as good as it seems. You will loose money and waste your time.

February 29, 2024
Unprompted review
mademine.com logo

Reply from mademine.com

My friend, we are not a scam website, our website is always running and the orders received are given to be sent out, if you have a query about your order for the task, please send your order number to our customer service, who will answer your question.
Please leave your e-mail, I will contact you, please rest assured that we are a regular business website.

Rated 1 out of 5 stars

!!! Absolute SCAM !!!

Absolute SCAM! They never reply to messages, all of the products are stolen from Etsy shops, items are never shipped out and if they are - the quality is ridiculously low!

February 5, 2024
Unprompted review
mademine.com logo

Reply from mademine.com

Hi friend, this is whether there is any misunderstanding, through the mailbox you provided, I checked the information are replied, and did not see your mailbox has placed an order in our website, if so, please provide the order number to me, so that I know the order number is the existence of what is the problem, thank you.

Rated 1 out of 5 stars

Really lousy customer service

Really lousy customer service. They claimed problem would be resolved within 24 hours - guaranteed. OK, so here we are one MONTH later and still nothing has been done!!!! They are absolutely totally unreliable and really awful!! I wouldn't recommend these clowns to anyone!

January 1, 2024
Unprompted review
mademine.com logo

Reply from mademine.com

My friend, I'm afraid there's a misunderstanding existing here, please provide me with your order number and I'll check what's happening for you. Thanks.

Rated 1 out of 5 stars

Avoid this company like a plague!

This company is a complete joke and a scam please save your money, time and energy especially when you are a seller who is looking to sell/dropship their products! Their website has a wide array of "nice looking photos of products" but each one of them that I have experience is a trash. I had refunded all items that were delivered to my customers because of poor quality and wrong items. I have to deal with angry customers because the products and mistakes are beyond my comprehension. E.g. customized plates with customized names, some random name are being sent to all my customers who received those plates. Winter hats with wrong color and size. Customized photo album with the most horrendous quality. Christmas stockings which is completely different! Good thing I didn't go all the way in putting a lot of items in my store from them because I was testing but boy oh boy all the items I tested are a fail (and I mean all!). The last order is for my personal, 2 hats for my 2 boys, not only are the colors wrong (I ordered 2 grays with different sizes), it came in black and pink! I didn't bother to ask for a refund because every last refund I got was a refund to my mademine balance and not to my original form of payment card so in a sense they want me to buy more stuff from them because I have made mine balance credits. I contacted them and said they only refund through mademine balance. THERE IS NO WAY I AM BUYING FROM THEM AGAIN. I'D EAT UP THE LOSS!

I say it is a scam because the plates I sold from them I search on google to check if anybody sells it, and lo and behold it is an Etsy item where you can tell it is their original work (they show videos on how they handcraft the plates) and Mademine just stole their pic and idea. Such garbage really! The Christmas stocking is also a picture from another Etsy Seller which shows a velvet cloth with embroidered names but they sent a totally different cloth and a print (not embroidered). They are a complete joke!

If you dropship with them, you are 100% guaranteed to be faced with refunds and angry customers. Spare yourself from total disaster and extreme disappointment!!!

November 6, 2023
Unprompted review
mademine.com logo

Reply from mademine.com

I'm really sorry to see this. Please send me the order number and let me know what the problem is?

Rated 5 out of 5 stars

I love this company

I love this company, Great quality products, Great customer service, & Low prices. My 1st business, Mademine as my 1st an only supplier and believe me I'm off to a great start. I can't complain.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Slow service

Slow service, and they don’t take responsibility. They hurt my business don’t recommend

December 6, 2023
Unprompted review
mademine.com logo

Reply from mademine.com

Sorry to hear this, you can send me the disputed order number and we can check the reason.

Rated 1 out of 5 stars

This website is a scam

This website is a copy of legitimate memorial doll companies.
The quality of the product you receive is atrocious. I ordered a crochet doll to look like my late husband for our young children and it came with a STICK ON mouth. Customer service said “sorry it isn’t what you wanted”. So so annoyed and I ordered two for my two children. No offer for a refund.

November 18, 2023
Unprompted review
mademine.com logo

Reply from mademine.com

I guess you are visiting mademine.com.au, not mademine.com, we are for to Business 🥲

Rated 1 out of 5 stars

Scam

Scam, the team never responded my emails and chat bot never answer questions. They stole $200 from me. All good reviews are their team. I fell for this scam. STAY AWAY!!!!!

November 18, 2023
Unprompted review
mademine.com logo

Reply from mademine.com

You can check whether it exists in the trash of your mailbox, You can email team@mademine.com for 100% deliverability!

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