Further to my previous review when my paint hadn't arrived after six weeks, today I received the paint. I feel that deserves better than one star. It seems they use Royal Mail to deliver, which is a p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paint match on a VW Golf Mk2
The colour match was excellent! The original paintwork is on a 1991 VW Golf. I was particularly impressed by the spray nozzle. Just awaiting the paint to harden prior to 'cutting in'.
Bought the touch up paint for small…
Bought the touch up paint for small chips on the bonnet, it was a perfect match and easy to apply great !
Highly delighted with the service, and the accuracy of colour matching. I have no hesitation in giving an A1 recommendation.
I am very pleased with the service, very quick and the items were well packed. I am absolutely delighted with colour match, I really didn't believe on a 2013 car the match would be as perfect. I highly recommend M.A.D paints Company, the quality and service are A1. Well done.
Couldn't have asked for better service
Went over to the shop to discuss the issue I had regarding a scratch that I touched up with PaintNuts paint that wasn't colour matched. Extremely helpful and suggested a couple of things plus the correctly paint matched colour. Great customer service and most importantly, a colour matched paint.
A week on from ordering and I’m still…
A week on from ordering and I’m still awwiting my package! Joke of a company and delivery servide
Great service and excellent product
Great service and excellent product, perfect match for our Motorhome, would definitely recommend using madpaints.co.uk
Great colour match
Great colour match. Especially impressed with the "dabber" instead of the brush. Would highly recommend
Paint was an exact match
Paint was an exact match, just type in your reg.and they do the rest. Quick delivery as well, anyone needing touch up paint this is the company to use.
Phenomenal
Phenomenal, very reasonable price, quick delivery and exact colour match. Broke my heart when I scuffed my new car but after a bit of sand paper and the spray cans from mad paints, you wouldn’t even know anything happened. Highly recommend!
It's a great name to start with
It's a great name to start with, love it.
They colour matched quickly going on the registration number given to them. And they dispatched the goods promptly.
The price for their goods and service is more than fair.
PLEASE READ THIS: Great customer Service
PLEASE READ THIS. I bought the car of my dreams; a Jag XK and it suffered a minor prang.
There was some difficulty in identifying the correct paint shade but Madpaints went above and beyond in relation to their customer service. Many emails were very convivially passed between us to ensure I got what was needed. This was done very promptly and delivery ensued quickly. On using the paint the colour match was indeed perfect and used on a couple of other little areas around the car. I now have a paint match that gives me reassurance for the future. I re-iterate; great customer service, attention to detail and due diligence. I will obviously using them again and recommending to friends, family and beyond. 10/10.
Great colour match.
Great colour match.
The paint worked wonders on my little scratch.
The scratch disappeared. Really pleased, so many thanks.
I placed an order on the 25/06 /2025…
I placed an order on the 25/06 /2025 after a week without receiving the order I emailed them I received a response saying they would post a replacement it is now the 28/07/2025 and nothing has arrived
They even asked me for a review of the product I haven’t received
Be warned
I’m truly disappointed
I’m truly disappointed because I put my trust into this company in order to get the right colour and I’m trying to fix my car. You state that is 100% colour match guarantee which in my case is not the outcome. My car is a warm tone, champagne, silver with a pearl iridescent. Where is the spray paint I’ve been given from yourselves is definitely more silver and cool toned. I’ve got two cans that I haven’t used, but I would like to send back for a refund, please.
Should’ve read the last review!
Great colour match easy application…
Great colour match easy application good value and fast delivery highly recommended.
Ordered 7th July received the wrong…
Ordered 7th July received the wrong colour so contacted them to rectify this issue and they sent email with swab with correct colour only to receive the incorrect colour again . Sent another 4 emails and not responding to any of them . Colour match guarantee I don't think so . I've asked for a refund and still no reply .
Delivered within 4 days of ordering
Delivered within 4 days of ordering - very good service. Would recommend to anyone.
Very helpful company
Very helpful company, delivered on time, great colour match
Good service
My order was spot on due to the fact my
Paint has a metallic tint to it the color match was perfect.
The service made my life easier than going to a dealer or a body shop for a paint pen.
Very happy with my purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








