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Madrabbittattoo Reviews 

784
•
TrustScore 4.5 out of 5

4.7

Beauty Product Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the items, noting how wonderfully these natural formulas keep body ink looking vibrant, hydrated, and fresh. People also highlight the exceptional customer service, repeatedly describing the staff as deeply responsive, incredibly kind, and extremely helpful when resolving any ordering concerns. Some reviewers were not happy with the automatic subscription system, mentioning unexpected difficulties with managing or canceling recurring monthly shipments. Some people also noted occasional problems with order fulfillment delays, tracking updates, or receiving products that ultimately required extra customer service assistance.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the range of balms, lotions, and soothing gels... See more

Customer service

People report positive experiences with customer service, frequently highlighting the prompt, professional,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items keep ink looking... See more

Staff

Users describe positive interactions with staff, noting that team members are incredibly kind, friendly, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting how easy it was to place... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard about their products from Pony Lawson's YouTube videos. When I finally decided on a tattoo (which I actually got from him), I bought the new tattoo aftercare kit and it's been great so far. The... See more

Rated 5 out of 5 stars

I've used the repair gel for three of my tattoos, one being a recent half sleeve, and it is a life saver!! It kept my ink hydrated and the cooling effect felt so nice on the aggravated skin. And their... See more

Rated 5 out of 5 stars

The customer experience was great. Stacy went out of her way to make things right when the cream I had ordered turned out to be a new formula with menthol that really didn't work as well. I'm disappoi... See more

Rated 5 out of 5 stars

Mad Rabbit tattoo products have been phenomenal in helping me to care for their products. I’ve been a customer for almost three years. Shoutout to their customer service too. Any time I’ve run into an... See more

Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Cosmetics Store
  6. Health and Beauty Shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

784 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.7

All reviews

(784)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

They offer such a great product that I…

They offer such a great product that I now swear by. It made the healing process after the tattoo much easier and my artist even commented on how well I healed. Love their products and will always be a customer. Thank you especially to Sarah for giving me a great customer service experience!

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

FEELS AMAZING

I love their Body Wash the most but the tattoo repair cream is wonderful.

Thank You Mad Rabbit for being unique and refreshing.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Fantastic!!! Love this company and their products. I recently had an issue because I moved and forgot to change my address on my subscription. Customer service really helped me to resolve it.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Placed an order for Tattoo Balm

Placed an order for Tattoo Balm. I received the package in a timely manner. However, it was just the package and no product. Upon further review of the package it had been cut and my product was taken.

I immediately reached out to Mad Rabbits Customer support and they replaced the item free of charge.

August 22, 2025
Unprompted review

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