Madrabbittattoo Reviews 

784
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the items, noting how wonderfully these natural formulas keep body ink looking vibrant, hydrated, and fresh. People also highlight the exceptional customer service, repeatedly describing the staff as deeply responsive, incredibly kind, and extremely helpful when resolving any ordering concerns. Some reviewers were not happy with the automatic subscription system, mentioning unexpected difficulties with managing or canceling recurring monthly shipments. Some people also noted occasional problems with order fulfillment delays, tracking updates, or receiving products that ultimately required extra customer service assistance.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the range of balms, lotions, and soothing gels... See more

Customer service

People report positive experiences with customer service, frequently highlighting the prompt, professional,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the items keep ink looking... See more

Staff

Users describe positive interactions with staff, noting that team members are incredibly kind, friendly, and... See more

Order

Customers had positive experiences with order processes, frequently highlighting how easy it was to place... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard about their products from Pony Lawson's YouTube videos. When I finally decided on a tattoo (which I actually got from him), I bought the new tattoo aftercare kit and it's been great so far. The... See more

Rated 5 out of 5 stars

I've used the repair gel for three of my tattoos, one being a recent half sleeve, and it is a life saver!! It kept my ink hydrated and the cooling effect felt so nice on the aggravated skin. And their... See more

Rated 5 out of 5 stars

The customer experience was great. Stacy went out of her way to make things right when the cream I had ordered turned out to be a new formula with menthol that really didn't work as well. I'm disappoi... See more

Rated 5 out of 5 stars

Mad Rabbit tattoo products have been phenomenal in helping me to care for their products. I’ve been a customer for almost three years. Shoutout to their customer service too. Any time I’ve run into an... See more


4.7

Excellent

TrustScore 4.5 out of 5

784 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(784)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mad rabbit products are awesome!

Great product, makes my ten year old tattoos glow and protects those new ones. I can apply the daily lotion once in the morning and it lasts all day and is not goopy or slimy. After a few applications of the balm, I noticed immediate hydration in the skin.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing products

Have used their products and just used the soothing cream for my most recent tattoo to help me heal. Quality stuff all around.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

#1 TATTOO PRODUCTS ❤️❤️❤️

I absolutely love their products. I bought format hem in 2021 when I got my last tattoo and just wanted the aftercare balm and fell in love immediately! I'm now getting a new tattoo and I bought the Tattoo Lovers' kit and I'm so excited to use these products! Love this company so much and will forever be buying my tattoo products here! ❤️

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Best for new and old tattoos

I recently got a new tattoo and was looking for the best care for it. I did some research and am so happy I went with Mad Rabbit. I purchased the lotion, sunscreen, salve, and soap. All of them are everything I was hoping for and more!

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

I have been using the balm for a long…

I have been using the balm for a long time so decided to try the repair lotion and let me tell you it was great. I had a little reaction to the wrap and blistered a little. Putting the repair lotion helped with everything and I healed up pretty quickly. Took the itch away and there was very little peeling. This stuff works great.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Review of lotion, gel, and balm

I use the lotion, gel, and, balm. My favorite is the gel it makes you tattoos pop. I even use the lotion first then the gel for an even brighter result. The balm is a little hard to use but if you have patience it works well. I Love these products

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

The balm is absolutely incredible

The balm is absolutely incredible. I've had people ask me when I got my "new tattoos" because that look that vibrant. Absolutely worth every penny.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Best stuff I ever used on my tattoos…

Best stuff I ever used on my tattoos the numbing cream actually starts working in like five minutes the after cream for healing is absolutely amazing and the balm I love will never use anything else this product is the best..

March 25, 2023
Unprompted review
Rated 5 out of 5 stars

You need this balm.

I have to say, I’m extremely happy with the tattoo balm I ordered. I got the 3 pack in the vanilla scent and really do love it. I have one to my wife and one to my daughter, and between the 3 of us we all can see a difference in the ink coming back to life. Certainly going to order another set, it’s a great gift to give to my friends with tats. But I’m now also eager to try the other products offered. Should also mention product was shipped out quick, and the customer service has been great.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Simple and Beautiful

The website was easy to navigate, aesthetically pleasing and easy to use. I was able to search through all the products clearly and find exactly what i was looking for.
I will be purchasing from their website again.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 Recommend!

I love the smell and consistency of this product. It just melts into your skin and makes your tattoo feel and look great! I got myself the balm, but got balm sticks for Christmas for a bunch of friends with tattoos and they've all said nothing but great things about theirs!

March 7, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look