I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... See more
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Setting up a storage unit with Magenta was very straightforward. The staff are very helpful and knowledgeable — Shah and Maya provided me with all the information I needed to easily set up a storage s... See more
Company replied
Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed. The layout... See more
Company replied
Big shout out to Erin at Nottingham branch for helping us move in last Saturday. We had left it way too late to book temporary storage for my daughters belongings in between rentals whilst studying... See more
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Company details
About Magenta Self Storage
Written by the company
Discover the Ultimate Storage Solution with Magenta Self Storage
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
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4.8
Excellent
227 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Shah was really helpful and responsive…
Shah was really helpful and responsive in helping me with my questions and laying out the finances in a very clear and unobstructive way.
February 20, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Ben,
Thank you for the kind feedback. We are so happy to help! It's really important for us to come across clear, open and transparent; glad you found us to be so. If you find yourself with any questions, or needing a storage solution in the future, don't hesitate to get in touch.
All the best,
Shah Ahmed
Assistant Manager - Oxford
Perfect size storage unit for what I…
Perfect size storage unit for what I needed
All very straightforward,easy to access.
Will definitely use again if needed. Highly recommend this Magenta.
Staff friendly and professional
February 18, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for your positive feedback! We're glad to hear that our storage unit met your needs and that you found our service straightforward and convenient. We look forward to serving you again in the future.
RJ - Store Operations Manager
Super-efficient helpful staff - nothing too much trouble
I have used Magenta storage in St Albans on and off for more than 10 years. The brilliant team have been really helpful and efficient - so important particularly during stressful home moves. It has also helped a lot having 24 hour access; knowing that the storeroom is well maintained, pest-free, secure etc; and having additional services services like paper shredding.
February 16, 2024
Unprompted review
Reply from Magenta Self Storage
Dear Valued Customer,
Thank you for taking the time to share your positive experience with Magenta Storage in St Albans. We are delighted to hear that our team has consistently provided you with helpful and efficient service over the past 10 years, especially during stressful home moves.
Ensuring a well-maintained, pest-free, and secure environment is a top priority for us, and we are glad to know that our efforts have contributed to your satisfaction. We appreciate your trust in our services, including the convenience of 24-hour access and additional offerings like paper shredding.
Your continued support means a lot to us, and we look forward to serving you for many more years to come.
Best regards,
RJ - Store Operations Manager
Brilliant,
Brilliant,
From star to finish, staff always very helpful very friendly and professional
Thank you guys
Nick
February 17, 2024
Unprompted review
Reply from Magenta Self Storage
Dear Nick,
Thank you for your kind words and for recognizing our team's dedication to providing helpful, friendly, and professional service. We appreciate your feedback.
Best regards,
RJ Store Operations Manager
Great storage
Great storage, spent many years at St Albans. Very friendly, clean & easy access.
February 2, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for being a valued customer since 2008 and for sharing your positive experience with Magenta Storage St. Albans! We're thrilled to have provided you with great storage solutions over the years and that you found our facilities to be friendly, clean, and easily accessible. Your loyalty and feedback mean a lot to us!
RJ - Store Operations Manager
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. We changed from a smaller unit to a bigger one with no fuss.Units are well laid out and labelled
February 7, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for your positive review. We're glad to hear our staff were helpful, and your transition to a larger unit went smoothly. Our well-organized units aim to make storage hassle-free.
RJ- Store Operations Manager
Really helpful Will and Shah
Really helpful Will and Shah, would recommend for anyone who need storage in Oxford for short or long term at a great price.
Cheers Guys!!!
February 7, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Callum,
Thank you for the 5-star review, and thank you for choosing Magenta. We are glad we were able to helpful. I have forwarded your comments to Will too. If you're in the area again, park up your e-scooter and feel free to pop in for a cuppa anytime. You're most welcome!
All the best,
Shah Ahmed
Assistant Manager - Oxford
Great Customer Service
Great Customer Service
The team at Magenta Storage have been a huge help getting us squared away with storage during our recent house move. The unit size was described to match the truck we’d hired and they’ve been really responsive with any questions we have had while on site. Highly recommend.
February 7, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Elizabeth and Arden,
Thank you so much for the 5-star review! We are so glad we are able to help, and give you good advice. I have passed your comments on to the team. We can see you have been so busy, and moving home is always stressful. If you have ever just fancy a nice tea or coffee, just let us know and we will put get the kettle on.
All the best,
Shah Ahmed
Assistant Manager - Oxford
Great staff great service
February 6, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for your kind words! we're thrilled to hear that you had a positive experience with our team at Magenta Storage St Albans. We appreciate your support.
RJ Victorino
Store Operations Manager
Efficient service and easy accessiblitiy
Efficient service and easy accessibility. The staff were always friendly. They are not the cheapest around, but they suited us for the convenience and smart presentation.
January 30, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our service efficient and accessible. Our team takes pride in maintaining a friendly atmosphere. While we may not be the most economical option, we appreciate your acknowledgment of our convenience and smart presentation. Your feedback is invaluable to us as we strive to continuously improve. If you have any further comments or suggestions, feel free to reach out.
RJ - Store Operations Manager
Magenta review
Having used many different Self Storage companies, Magenta has stood out.
Nathan and Carla have been the epitome of perfect customer service. The store has always accessible and the 24hr access is worth every penny.
January 31, 2024
Unprompted review
Reply from Magenta Self Storage
Dear Neil,
Thank you for your extremely kind words. Carla and myself are happy to have you as a customer you are nothing more then a pleasure to have around and you bring us nothing but laughter.
Nathan Creed
Branch Manager
Simple easy really clean storage
Simple easy really clean storage, with 24 hour access (additional charge).
Customer service was excellent- really quick and efficient.
January 26, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you for sharing your positive experience! We're thrilled to hear that our storage solution and customer service met your expectations. Your satisfaction is our priority.
RJ - Store Operations Manager
Nathan and Carla are wonderful
Nathan and Carla are wonderful, both are very helpful and efficient. Magenta is a great place!
January 23, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Shila,
Thank you for the lovey review and I'm very glad your satisfied with your business being here at Magenta Reading.
Nathan Creed
Branch Manager
Great experience at the Reading store.
Great experience at the Reading store.
Nathan is a credit to the company - great communication throughout and genuinely cares about the facility.
Everything was clean and access was always easy.
I've used a number of self storage companies in the past, and this one is head and shoulders above what I have received elsewhere.
Highly recommended.
January 15, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Gavin,
It was a pleasure having you here and thank you for the kind words about Me and my facility.
If you ever want to cross paths again you know where we are.
Nathan Creed
Branch Manager
Easy, no-hassle storage
I rented a small unit here for six months. I was able both to set up and cancel my contract without issue and the staff at the front desk were always incredibly helpful.
January 21, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Remy,
Thank you for taking the time to leave a review, I will be sure to pass on the positive feedback to the team at Oxford Facility. If you ever need self-storage in the future we are here to help.
Kind Regards,
David
Office Manager
Easy to use storage
Easy to book, and access with a helpful team who try to fit the space to your needs
January 16, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Jim
Many Thanks for your 5 star review. We very much appreciate you taking the time and are always here to help.
Helen Tooby
Branch Manager
I have been working with Magenta…
I have been working with Magenta approximately since 3 months. They are absolutely perfect. All stuff are very helpful and kind. They deserve 5 star.
January 18, 2024
Unprompted review
Reply from Magenta Self Storage
Hi Melike,
Thank you for the kind words and the 5start review.
It is our pleasure to have you a s a customer here at Reading Magenta.
Kind Regards
Nathan Creed
Branch Manager
Really helpful when storage was needed ASAP
Will and Shah from the Botley road branch were SO helpful. We needed storage ASAP for a table that we couldn't fit through the front door of our new house. They were so accommodating and kind throughout the whole process of storing and vacating.
January 11, 2024
Unprompted review
Reply from Magenta Self Storage
Dear Customer,
Thank you for the kind words and glad we were able to assist and find a solution for you. I will be sure to pass on the positive feedback to the team at Oxford.
Kind Regards,
David
Office Manager
Friendly thorough service
Our questions were answered thoroughly and clearly. We were able to talk to a person, a rare thing I'm finding. RJ was patient and friendly and always available on the phone and over email. He made it easy for us.
January 5, 2024
Unprompted review
Reply from Magenta Self Storage
Thank you so much for your positive review! I'm glad to hear that I could provide you with thorough and clear answers. Being available for you is a top priority, and I'm delighted to have made the process easy. If you ever need assistance in the future, feel free to reach out. Your satisfaction is important to me!
RJ - Store operations Manager
Used for about 1 year
The site was always clean and avalable for access. The staff where helpful, friendly and the cancellation process was simple and quick.
December 18, 2023
Unprompted review
Reply from Magenta Self Storage
Many Thanks for your five star review Always here to help.
Helen Tooby
Branch Manager
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