I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... See more
Company replied
Setting up a storage unit with Magenta was very straightforward. The staff are very helpful and knowledgeable — Shah and Maya provided me with all the information I needed to easily set up a storage s... See more
Company replied
Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed. The layout... See more
Company replied
Big shout out to Erin at Nottingham branch for helping us move in last Saturday. We had left it way too late to book temporary storage for my daughters belongings in between rentals whilst studying... See more
Company replied
Written by the company
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service every time I speak to the team, in particular Will. What a star! Thank you for an A1 service.

Reply from Magenta Self Storage
I have used magenta on many occasions and they have always been more than welcoming and a more than perfect service
Thanks again Daniel

Reply from Magenta Self Storage
attentive staff. Easy and quick communication too.
It should be clear on the website thought that 24hr access is an additional cost as this wasn't clearly explained.

Reply from Magenta Self Storage
Shah is a very friendly and welcoming person. He his costomer like his family. Really recommended.
The fact that I hold the key with myself is really great. The versatility that I had gave me a hassle-free trip in UK while I can also keep my suitcases safe.

Reply from Magenta Self Storage
Was really great experience. Friendly staff. Nice clean space.

Reply from Magenta Self Storage
I’ve been with Magenta for a few years. Whilst their prices have gone up over the last couple of years, I cannot fault them on their customer service. Their desk staff are polite and helpful and on more than one occasion have gone out of their way to help. Two incidents spring to mind: 1. When I was locked out of the out of hours access to my unit, one call and they set about resolving the issue and in a matter of minutes I had access . 2. Providing documentation for tax reasons, I had the information provided within the hour. I can’t express how impressed I am with the customer service. The staff are well trained, friendly, supportive and kind. In todays age of automation and robotic call centre responses, this is so refreshing. I highly recommend Magenta storage for anyone who appreciates good service and quick response times.

Reply from Magenta Self Storage
Fantastic site to rent storage. I’ve been using this facility for a while now the members of staff are fantastic here they are always happy to help.

Reply from Magenta Self Storage
Cameron and the team at Magenta made it very straightforward to book our storage unit. As we needed to move in on a Sunday when they are closed, Cameron was able to register me remotely and provided detailed instructions on how to access the unit ourselves. Moving everything in was very easy!

Reply from Magenta Self Storage
Excellent customer service at reception, good facilities and flexibility on the part of the team to adapt to our needed rental period.

Reply from Magenta Self Storage
The staff at Magenta Reading have been fabulous - very professional and bent over backwards to help me when I was let down on several occasions with transporting my stuff. Very much deserve their 5 stars.

Reply from Magenta Self Storage
It's been great working with Magenta and the staff there are very kind & helpful. I have been dealing with a gentleman called Nathan who has been very welcoming and a pleasure to work with as well. Would 100% recommend this company.

Reply from Magenta Self Storage
The consciousness and efficiency of staff is greatly appreciated. The site and management of the storage units is quick, clean and very customer friendly. I would highly recommend the Oxford Branch.

Reply from Magenta Self Storage
My experience was great 😊.
Nathan put me at ease and went above and beyond with his customer services skills!
He is a star and a total credit to Magenta.
Prices were competitive and I really can’t fault anything 10/10!!!

Reply from Magenta Self Storage
Will was super helpful and helped out by finding us a unit (at a great price!) at very short notice and saving me from a crisis. On site, service was fantastic. Offered a glass of water whilst making payment. I am so pleased with this company!

Reply from Magenta Self Storage
Clean, secure storage facility with easy access, which we used to simplify the logistics of a 'downsizing' house move. Very reasonably priced. Staff very helpful, including initiating refund after we left.

Reply from Magenta Self Storage

Reply from Magenta Self Storage
Amazing self storage company. Honestly couldn't be happier, very personalised and welcoming service in Banbury. Not what you'd expect from a storage business but they really make it feel like a little community. Facilities are well maintained and staff accommodate requests.

Reply from Magenta Self Storage
incredible price & service!!
phoned up on the day and they had storage available which was easily booked with an online id check and contract. arrived and erin sorted out some final details, provided me with my lock and showed me how to access my block and locker - making the whole process quick, smooth, and easy. really impressive price for the size locker that i got - and they have good deals for your first few months!! would 100% recommend and the nottingham branch is pretty close to lenton so amazing for students!!

Reply from Magenta Self Storage
Brilliant to deal with, Cameron made the whole process very simple - thanks.

Reply from Magenta Self Storage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.