Ordered item 4 weeks ago..had confirmation of order and payment was taken, I’m still waiting for my order, no other correspondence from the company..I’ve emailed them several times to no reply and whe... See more
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See what reviewers are saying
Ordered a product that was advertised on TikTok that took me direct to their site, two on items on a special offer!! 27th October I have embarked repeatedly when you click the link in the confirmation... See more
Company replied
My order is here and it's awesome! We put the moon lamp in to our daughters night stand and she is very satisfied, we keep in on at night-time so we don't need to use the main light as our daughter do... See more
Company replied
I ordered a personalised moon lamp with a photo and engraving through wowcher. Their response was prompt and polite regarding the product and, I just loved the moon lamp so much!! I cannot wait to... See more
Company replied
Reliable source for all sorts of gifts…
Reliable source for all sorts of gifts and unique products that you won't find elsewhere. I am from Germany and shipping to DE has never been an issue. Thanks!
May 7, 2021
Unprompted review
Great people working there
Great people working there. There was a problem with my order (my mistake) and even if the product was already sent out, they managed to sort it out with no extra fee. Good business 👏
May 5, 2021
Unprompted review
Reply from Magictrend
Hello Bernadette,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Solar water fountain
Solar water fountain. Good little gadget, there isn't lots of sun yet but it still works well.. looking for summer season to begin so we can see how it works in fully charged mode.
May 2, 2021
Unprompted review
Reply from Magictrend
Hello Flavia,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Looking good
Looking good! Nice and unique selection of gifts and other personal products. We have ordered twice and on both occasions they delivered right on time. Thanks again!
April 29, 2021
Unprompted review
Reply from Magictrend
Hello Elenora,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Lots of stuff that I wanted to buy but…
Lots of stuff that I wanted to buy but didn't have the funds at the moment so I had to settle with just a couple of items. Everything has been received by today and we are very happy!
April 27, 2021
Unprompted review
Reply from Magictrend
Hello Hodges,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
The sola powered water pumps
I bought the sola powered water pumps for a friend who has been feeling very low. her face lit up when she watched them on her pond. They looked beautiful in the sun. Thank you for your prompt service.
April 27, 2021
Reply from Magictrend
Hello Jo,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Several orders have been late.
Several orders have been late.. support is hard to get a hold on and no explanations so far. Well this warrants a 3 star review until we can get things sorted.
April 23, 2021
Unprompted review
Reply from Magictrend
Hi Esther,
We are sorry to hear that you are unhappy with the goods you haven't received.
In order for us to resolve this matter as quickly as possible could you please provide your code to let us locate your order and provide the assistance?
If there is any problem, please contact contactus@magictrend.co.uk .
We are sorry for this happened.
Best wishes,
MagicTrend
I love my new custom made moon lamp
I love my new custom made moon lamp. Already bought another one, hopefully the delivery is as quick as the last time.
April 21, 2021
Unprompted review
Reply from Magictrend
Hello Andrew,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Not once have I had an disappointing…
Not once have I had an disappointing experience with magic trend. Yes sometimes the shipping and the packages might lag but they always deliver and they always pack a punch. Good service.
April 21, 2021
Unprompted review
Reply from Magictrend
Hello Adam,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Beautiful products that my wife loves
Beautiful products that my wife loves. Also the customer service was very helpful tracking our package for us since for whatever reasons we didn't get tracking code sent to us.
April 4, 2021
Unprompted review
Reply from Magictrend
Hello Raymond,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Ordered a hair curler from wowcher
Ordered a hair curler from wowcher, and it's an absolute waste of time doesn't even slightly curl the hair, tried several times on mine and daughters hair and did nothing at all
April 3, 2021
Unprompted review
Reply from Magictrend
Hi Natalie ,
We are sorry to hear that you are unhappy with the goods you haven't received.
In order for us to resolve this matter as quickly as possible can you please provide your code and photo shows the faulty part to let us provide the assistance?
If there is any problem, please contact contactus@magictrend.co.uk .
We are sorry for this happened.
Best wishes,
MagicTrend
The perfect place for gifts if all…
The perfect place for gifts if all sizes. Too bad that their shipping is lately very slow. Thanks tho.
April 2, 2021
Unprompted review
Reply from Magictrend
Hello Juan,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Lots of effort has been put in to make…
Lots of effort has been put in to make these custom products and I am very happy to finally own one. Thanks!
March 31, 2021
Unprompted review
Reply from Magictrend
Hello Luke,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Never received item, poor service
Iam very disappointed, I ordered a magic lamp through Wowcher and it should of arrived 15th of February and still not arrived, shipping tracking has stopped from 15th of March, there's no way of contacting magic trend just a foreign number which I can't get through on, I want to no when I will recieve it or I want my money back, poor service and I will never order from magic trend again
March 30, 2021
Unprompted review
Reply from Magictrend
Hi Sarah ,
We are sorry to hear that you are unhappy with the goods you haven't received.
In order for us to resolve this matter as quickly as possible could you please provide your code to let us locate your order and provide the assistance?
If there is any problem, please contact contactus@magictrend.co.uk .
We are sorry for this happened.
Best wishes,
MagicTrend
The service and the attitude of the…
The service and the attitude of the staff has been wonderful and much better than I was expecting. The products & shipping were good and everything got delivered in a reasonable time.
March 29, 2021
Unprompted review
Reply from Magictrend
Hello Victoria,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
They have good feedback and strong…
They have good feedback and strong presence on all sovial platforms so I was quite confident buying bulk and I do not regret. Thank you
March 27, 2021
Unprompted review
Reply from Magictrend
Hello pendaka,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
First time customer
First time customer, definitely not the last time. Everything in correct order and arrived quickly. Thanks
March 25, 2021
Unprompted review
Reply from Magictrend
Hello Mervin,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
Excellent customer service …
I ordered a hair curler via Wowcher but unfortunately when it arrived it proved to be faulty. I emailed MagicTrend about it and they responded within 24 hours requesting a video of the fault. Again they were very quick to reply and offered a full refund.
You can't ask for better customer service than that
March 24, 2021
Unprompted review
Reply from Magictrend
Hello Jo,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
I feel like I found a real gem for all…
I feel like I found a real gem for all my birthday present ideas but the only issue I have is with the shipping.. the parcels arrive quite late. Did 2 test orders and both arrived significantly later that stated on their website.
March 24, 2021
Unprompted review
Reply from Magictrend
Hello Camble,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
The order was on time and I'll probably…
The order was on time and I'll probably order from here again.
March 21, 2021
Unprompted review
Reply from Magictrend
Hello Carola,
Thank you for the positive feedback, we hope you enjoy your shopping on our website!
We will look forward to serving you again in the future.
Kind regards,
MagicTrend
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