Malcolm C Foy & Co Reviews 114

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting that they go above and beyond to clarify information and ensure a smooth process. The service provided is frequently highlighted as exceptional, with many people appreciating the clear communication, quick response times, and overall positive user experience, making complex processes feel seamless and less stressful. However, some customers also noted dissatisfaction with communication, specifically mentioning difficulties reaching their assigned contact person and feeling that their concerns were not adequately addressed. A few other people also felt that the firm's handling of complaints was unprofessional and that the service, while ultimately completing the task, did not leave them feeling entirely satisfied.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the team's... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the professionalism and... See more

User experience

Consumers find user experience to be positive. Many customers highlight the clear communication, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we have used Malcolm C FOY. They acted for us with our house purchase and bow with our Re-morgage. For the re-romtage we initially went with a different solicitor be ayse it wa... See more

Rated 5 out of 5 stars

A review from people who do not do reviews... When praise is warranted, praise is given. We have experienced both buying and selling property with the aid and guidance of Donna Moore at Malcolm C... See more

Rated 5 out of 5 stars

I have recently used Malcolm C Foy&Co for the conveyancing of my first property purchase, and I couldn’t be happier. The team was very professional throughout the entire process, explained everything... See more

Rated 5 out of 5 stars

I appointed Malcolm C Foy & Co for purchase of a new build property & the sale of my own property. Donna Moore & Kelly Jones where the solictors. Excellent service, very professional, Fee's very reaso... See more


Company details

  1. Lawyer

Information provided by various external sources

Solicitors and Notary Public. Family Law, Wills and Probate, Residential and Commercial Conveyancing, Child Law, Employment, Agriculture, Notary Public, Litigation, Personal Injury. Polish spoken. Offices in Rotherham and Doncaster. Call 01302 340005


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Where do I start

Where do I start. We used Malcom foy for the sale of 2 houses and purchase one. It’s not been the easiest ride. We was appointed Jessica brooks, and my word this women is absolutely amazing. I have no idea what she eats for breakfast but she was on it constantly and the communication was amazing. I literally cannot thank you enough, do not hesitate in using Malcolm foy and be happy if you’re allocated Jess. Thankyou so so much again. Thanks to Annette too she was also on fire with it all.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first time buying a home…

This was my first time buying a home and I would like to thank both Donna and Kelly for all of their work throughout the process. Extremely knowledgeable and diligent and were always on hand to give me advice and guide me through the process. A great experience!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Jessica and Annette at MCF while purchasing our first property. As first-time buyers, the whole process felt quite daunting at the start, but they made everything clear, straightforward, and far less stressful than we expected.

Jessica and Annette were professional, efficient, and incredibly supportive throughout the entire process. They kept us well informed at every stage, responded quickly to any questions we had, and explained things in a way that was easy to understand. Their attention to detail and proactive approach helped everything progress smoothly.

Thanks to their hard work and dedication, what could have been a very stressful experience turned into an exciting and positive one. We’re extremely grateful for all the support they provided and wouldn’t hesitate to recommend them to anyone buying a property.

Thank you both again for helping us secure our first home!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth Conveyancing

Olivia Rogers from Malcolm C Foy acted for me during my property purchase and the whole process was exceptionally smooth from start to finish. Olivia was very easy to deal with, incredibly efficient and always responded to emails within an hour or two. Highly recommend.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

First home purchase

I recently used Malcolm C Foy & Co for the purchase of my first home, and I honestly couldn’t have asked for a better experience. Jessica Mason handled my conveyancing, supported by Tracy and Alex, and the service from start to finish was exceptional.

As a first-time buyer, the process can feel overwhelming, but Jessica was incredible thorough when raising enquiries and took the time to ensure every detail was carefully reviewed. I always felt reassured that nothing was being overlooked. Communication was clear, consistent and timely throughout, and I was kept fully updated at every stage of the transaction.

Tracy and Alex were also fantastic — professional, approachable and always happy to assist with any questions. The whole team worked seamlessly together, which made the transaction feel smooth and well-managed from beginning to end.

I would highly recommend Malcolm C Foy & Co to anyone looking for a reliable, diligent and supportive conveyancing team! Thank you all for help make such an important milestone such a positive experience!

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Buying a home

Worked with the conveyancing team to get our new home. Got it done in four months. The team was responsive and communicative. Would recommend and use them again. Thanks!!!!!!!!!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Olivia Rogers completed the…

Olivia Rogers completed the conveyancing for our house purchase in an extremely efficient and effective manor helping us complete within 7 weeks.

This made a potentially stressful process much easier to navigate.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Moving home

Donna, Kelly and the team were communicative, clear and transparent - worlds apart from a previous solicitor we’ve used. Even better that the team was very reasonable with their rates too. Thank you for helping us move!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy customers!

We used Malcolm C Foy for our conveyancing to sell our property and purchase a new-build. Donna Moore and Kelly Jones looked after us very professionally and efficiently through a process that was complicated by our original buyer pulling out part-way through!

Originally we had planned to use solicitors who had helped us through our previous move 4 years ago (and who we were very happy with), but Donna came recommended by our new builders and others, Malcolm C Foy's fees were substantially less, and we are very glad we made this choice.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Best experience from start to finish

I have recently used Malcolm C Foy&Co for the conveyancing of my first property purchase, and I couldn’t be happier. The team was very professional throughout the entire process, explained everything clearly and helped ensure a smooth and timely completion. Special thanks to Jessica Brooks for going above and beyond. Would definitely recommend them to anyone buying or selling a home xx

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best solicitor Donna Moore

This is the second time we have used Malcolm C FOY. They acted for us with our house purchase and bow with our Re-morgage. For the re-romtage we initially went with a different solicitor be ayse it was cheaper but the service matched the price. After a few email exchanges we knew this was a bad choice therefore we were running for Malcolm C Foy. Special thanks to Donna Moore who went above and beyond, she always clarified everything we didn't understand, always prompt to reply quickly and worked tirelessly. Honestly best person to act on your behalf. Thank you once again for your committed hard work and hope to have you next time to act for us.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and reliable solicitors

We had a previous solicitor during our conveyancing who did not engage us as they should up till the week of supposed completion then went on to say they would not be able to represent us going forward. We called the builder and were provided with Donna Moore’s contact at Malcolm C Foy & Co. The person who spoke to me on Donna’s team was very friendly and I believe this was Kelly. Immediately we had that first call, they went into action immediately. I must say that Donna and her team were very thorough but highly experienced at their job. They made the process very seamless for us from sending us documents to review and sign off to getting us a completion date within one month of engaging them. Our purchase would have gone horribly wrong if not for the timely intervention of Donna and her team and we are very grateful for their professional job done. Thank you so much and we are definitely going to recommend your service to our friends in the future.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Jessica Brooks - Doncaster branch

We highly recommend Jessica Brooks for her outstanding work as our solicitor in handling both the sale of our previous home and the purchase of our new-build property.

From the outset, Jessica was professional, responsive, and thorough. She guided us seamlessly through the sale process, ensuring all paperwork was completed efficiently, queries were addressed promptly.

If we ever go through this process again we would use Jessica brooks without any hesitation. Thanks again!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I would recommend MCF for anyone who's planning to buy a house. The team that handled my case were very professional, prompt in responding to queries or concerns and they kept me updated throughout the purchase period.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Kelly jones

Kelly jones, thank you so much for your time, patience and persistence :) Youve been Amazing!!! You've been incredibly helpful

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service!

I recently used Malcolm C Foy & Co for my mortgage, and I couldn’t be happier with the service! Jessica Brooks was absolutely amazing throughout the whole process, clear, professional, and always quick to respond. Communication was excellent from start to finish, and she made everything so easy to understand. The support I received was amazing, and I truly felt looked after every step of the way. I’m very happy with their services and would highly recommend them to anyone looking for reliable and professional solicitors!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

DONNA MOORE AND TEAM

DONNA MOORE AND TEAM
you have all been fantastic , always keeping me informed at every stage
Very impressed
Would not hesitate to use again
Thanks again
Shane raistrick

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

A review from people who do not do…

A review from people who do not do reviews...
When praise is warranted, praise is given.
We have experienced both buying and selling property with the aid and guidance of Donna Moore at Malcolm C Foy. Donna and her assistant Kelly were professional, experienced and perfect in every way. For people of mature years and inexperienced in these actions, Donna's calm assertion was just the driver required to take us through these stormy waters swiftly.
If you want guidance and professionalism from someone who doesn't take prisoners.
Donna Moore is the one. 5 stars for sure.

October 21, 2025
Unprompted review

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