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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and accommodating nature, highlighting how helpful they are in setting up and delivering training. Many people found the training practical, engaging, and rich with real-life examples, leading to valuable insights and applicable skills for their work and personal lives. The user experience is frequently described as smooth and well-organized, with effective communication and flexibility in scheduling. However, some customers also noted significant issues regarding payment for services rendered. There were also occasional concerns about the quality of the service, with a few people finding the course material too basic or the trainers unprepared, which led to a less beneficial learning experience.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the instructors and trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the instructors... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report significant delays in receiving payment... See more

Service

Consumers find service to be ambiguous, with some praising the accommodating and flexible nature of the... See more

Customer communications

Users describe ambiguous interactions with contact. While some reviewers were contacted by the company for... See more

Based on these reviews

Rated 4 out of 5 stars

My liaison Sia Bennett was very responsive and assisted me throughout this journey. The trainer Sivaram Ravi was very knowledgeable and gave very good insights during the training programme! We had so... See more

Rated 4 out of 5 stars

Very practical training. lots or real life examples and plenty of ideas to think about and apply to my daily work.

Rated 4 out of 5 stars

This training is important for new leaders to understand the basic leadership skills. Toba Best was knowledgeable and provided lots of real examples as well as allowing us to contribute with our ow... See more

Rated 4 out of 5 stars

Toba Best our trainer is very accommodating. Materials are provided and training is really in a place that is really good setting and environment. He provided great explanations to the materials and i... See more


Company details

  1. Training Centre
  2. Educational Consultant

Written by the company

Mangates is known as one of the world's leading competency developers that brings a unique approach for building specialized training programs. We have our entities throughout the globe. Mangates training divisions offer the same level of expertise and experience, which makes us stand out from the competition. Through our training courses, we help transform your organization for the better. By adopting advanced Techniques and New Ways of Working, we empower your staff with the knowledge and guidance to understand, engage with, and influence change. In-Class training programs are designed for individuals, who seek more personalized training experience and hands-on training requirements wherein Virtual Live is immersive learning, guided by the subject matter experts. All our classroom training sessions can be conducted On-Site at your workplace or a location that you choose, for the convenience and peace of mind of your employees. We help you develop any skill you need for any role. Participants will greatly benefit from our skill-set.


Contact info

3.8

Great

TrustScore 4 out of 5

139 reviews

5-star
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1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

𝐆𝐢𝐯𝐞𝐧 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐭 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐀𝐛𝐨𝐮𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠

Reflecting on my recent experience of being hired by Mangates to train for an offline emotional intelligence course. I am pleased to share a successful experience. The clarity in time commitments and timely provision of materials allowed me to prepare offline workbooks, to help the learning process.

The course content was thoughtfully aligned with our objectives, facilitating engaging discussions about real workplace scenarios—a method that proved highly beneficial.

Jyothi Oblesh's support ensured I fully grasped course expectations and outcomes, leading to excellent feedback after presenting the course.

While venue arrangements could improve, the overall success of the class leaves me open to future collaborations.

My rating: four stars due to venue-related details needing attention from my perspective as a trainer.

October 25, 2024
Rated 4 out of 5 stars

Training for Mangates

I was a trainer for a Mangates class.
I was contacted via LinkedIn. All of the material was provided in a timely manner. Detailed instructions were provided. Roopa was great to work with. She was attentive and answer all my questions
The class went very well.
My rating is four stars because several things could have flowed smoother.
Overall, my partnership with Magnates was positive and I did got paid.
This was my first experience. I am comfortable with doing future trainings
For them.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Collaboration and Diverse Training Opportunities with Mangates

Hello, I’m Maia Tsitskishvili, an Entrepreneur, Executive Coach, Life Coach, and Trainer. I collaborate with Mangates, delivering trainings in Leadership Skills, Organizational Skills, Financial Basics, Transformation, Agile Coaching, Train-the-Trainer, and more. Working with Mangates has been an enriching experience, offering opportunities to lead workshops in Las Vegas, California, Utah, or virtually, depending on the format. The Mangates management team excels in communication and scheduling, providing me with the chance to work with diverse companies and individuals, where I can apply my skills and expertise as a Trainer .

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Effective Communications Skills

My team took the Effective Communications Skills class with Jim. It was a great experience. We all learned various techniques to communicate more effectively. I would definitely recommend this class to anyone no matter their position within their company.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Mangates is a scam

TDLR - This company is a scam.

I bought a ticket through EventBrite for in-person training on 8/23/24 and was not told the event location prior, so I sent an email to the address listed on the ticket. "Steven Jones" responded the day of class that it was being rescheduled for 9/4 due to an "unexpected trainer medical issue". I responded that this new date would work and he provided the location where it would be held.

On 9/4, I arrived at the location provided and no one associated with Mangates was there, so I called the phone number listed on the ticket. A woman picked up and told me that the class was cancelled AGAIN due to "trainer scheduling issues" and that "Steven" tried to alert me ahead of time via email but didn't receive a response - even telling me to check my Junk folder. The email I provided them is my business account that I check every day and no such email from "Steven" was ever received, even as Junk. Also, his email wouldn't have even been sent to the Junk folder since I had already been emailing with him about the first rescheduling. I told the woman on the phone this and she said that I could attend the virtual class on 9/6, to which I reluctantly agreed. Less than a minute later, I received an email from "Steven" saying to "please check my spam or junk folder for his previous email" along with a text block about class cancellation. Below this were several other text blocks about class cancellation dated 8/26, 8/27, 8/31, and 9/4 that appeared at first glance to be replies in the email thread, despite me never receiving them. However, instead of containing From, Sent, To, Cc, and Subject information like a normal reply, these blocks were separated by lines such as "On 8/26/2024 6:27 PM, Steven Jones wrote:". It was almost as if these blocks were added as part of the subject of the real 9/4 email to seem as though more emails were sent.

This obviously rang the alarm bells, so I started doing some digging on Mangates. I found a LinkedIn profile for "Steven Jones" who has "been a Mangates employee since 2015", but there is NO other information listed - not even about his education. I took a screenshot of his profile picture, ran it through a reverse image search website, and it came back with 4 results from stock picture websites. STEVEN JONES ISN'T EVEN A REAL PERSON LOL! I continued with my digging out of curiosity and found several 1-star reviews from people across multiple websites who had similar experiences and were corroborating that Mangates is a scam. These honest reviews seem to be shadowed by several other clearly fake 5-star reviews on the same websites. As an added bonus, I also found a customer review posted on their Facebook page on 6/10 from "Leticia Ortiz" with a picture beside it. I reverse image searched this picture and it came back with 2 results from stock picture websites as well.

After finding all of this out, I spoke with the same woman on the phone again and told her that I no longer wanted to attend the virtual class on 9/6 or any others and would like a refund. She tried to offer me a "one-on-one training opportunity" instead, which I obviously declined. She said that she would move forward with the refund process and I would receive it within 7-14 business days. We'll see if that actually happens!

In summary, Mangates is a scam company that uses fake names/pictures for employees/customers to receive money without actually providing the services they claim to. I would highly recommend going elsewhere for your training needs!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thorough Content; and Professional and Communicative

I recently taught the Practical Sales Skills course. From start to finish, I had an excellent experience working with Mangates. From their initial outreach, through contracting, course preparation, wrap-up, and payment, they were professional, well organized and highly communicative, often answering my questions before I even asked. The course content was comprehensive and well-organized, and their staff members that worked with me were top-notch.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

I had an exceptional experience working…

I had an exceptional experience working with "Mangates" as a soft skills trainer! From the initial project discussions to the final training sessions, their professionalism and support were top-notch. As a trainer, I felt valued and supported throughout the entire process. The company's communication was excellent, and they provided regular feedback and encouragement.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Internet Marketing Fundamentals online Training par excellence

Just finished providing an amazing training for Mangates Training on Internet Marketing Fundamentals. This was an online training and was efficent and succinct. Having been provided with excellent materials, slides, workbooks and training manuals the system went like clockwork and the client gave outstanding testimonial and feedback. Thanks for the wonderful opportunity and experience

July 18, 2024
Unprompted review

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