While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and accommodating nature, highlighting how helpful they are in setting up and delivering training. Many people found the training practical, engaging, and rich with real-life examples, leading to valuable insights and applicable skills for their work and personal lives. The user experience is frequently described as smooth and well-organized, with effective communication and flexibility in scheduling. However, some customers also noted significant issues regarding payment for services rendered. There were also occasional concerns about the quality of the service, with a few people finding the course material too basic or the trainers unprepared, which led to a less beneficial learning experience.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the instructors and trainers for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the instructors... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report significant delays in receiving payment... See more

Service

Consumers find service to be ambiguous, with some praising the accommodating and flexible nature of the... See more

Customer communications

Users describe ambiguous interactions with contact. While some reviewers were contacted by the company for... See more

Based on these reviews

Rated 4 out of 5 stars

My liaison Sia Bennett was very responsive and assisted me throughout this journey. The trainer Sivaram Ravi was very knowledgeable and gave very good insights during the training programme! We had so... See more

Rated 4 out of 5 stars

Very practical training. lots or real life examples and plenty of ideas to think about and apply to my daily work.

Rated 4 out of 5 stars

This training is important for new leaders to understand the basic leadership skills. Toba Best was knowledgeable and provided lots of real examples as well as allowing us to contribute with our ow... See more

Rated 4 out of 5 stars

Toba Best our trainer is very accommodating. Materials are provided and training is really in a place that is really good setting and environment. He provided great explanations to the materials and i... See more


Company details

  1. Training Centre
  2. Educational Consultant

Written by the company

Mangates is known as one of the world's leading competency developers that brings a unique approach for building specialized training programs. We have our entities throughout the globe. Mangates training divisions offer the same level of expertise and experience, which makes us stand out from the competition. Through our training courses, we help transform your organization for the better. By adopting advanced Techniques and New Ways of Working, we empower your staff with the knowledge and guidance to understand, engage with, and influence change. In-Class training programs are designed for individuals, who seek more personalized training experience and hands-on training requirements wherein Virtual Live is immersive learning, guided by the subject matter experts. All our classroom training sessions can be conducted On-Site at your workplace or a location that you choose, for the convenience and peace of mind of your employees. We help you develop any skill you need for any role. Participants will greatly benefit from our skill-set.


Contact info

3.8

Great

TrustScore 4 out of 5

139 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 31% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I was a trainer for a Mangates class…

I was a trainer for a Mangates class recently. I was contacted on very short notice, given the materials, and taught the class all within about 36 hours. The class went very well and I was paid. I'm giving four stars because several things on Mangates part could have gone better, but my experience was generally positive and I did get paid. The feedback I got from the students was very positive. I can't say much about Mangates, as I have had little experience with them up to this point, and I would encourage others to read others reviewers comments and make up their own minds.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Mangates is recognized for its…

Mangates is recognized for its specialized training programs, which are designed to meet rigorous standards and provide participants with the knowledge and skills they need to excel in their respective fields. This commitment to quality has helped Mangates stand out in the competitive training industry.

July 18, 2024
Unprompted review
Rated 4 out of 5 stars

Mangates Collaborates and Strives for Success

With over 20 years of L&D experience, I've been privileged to collaborate with Mangates TS for seven months as an ID Training Facilitator and Consultant, I can attest to their exceptional commitment to professional training standards. While there have been a few gaps, their communication has always been reciprocal, empathetic, clear, and timely, ensuring that all parties are aligned, informed, and satisfied. Mangates TS excels in adapting to multi-site, onsite, and eLearning environments, easily meeting clients' diverse needs. Their adherence to structured training processes and practices is commendable, contributing significantly to my seamless delivery of practical, relevant, and engaging educational services.

July 17, 2024
Unprompted review
Rated 4 out of 5 stars

A Pleasant Change

I was pleased with my experience. As a seasoned training professional, it was good to get the opportunity to teach in person since so much of what I do is eLearning.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

The organization prides itself on employing experienced trainers who are experts in their fields. These trainers use proven adult educational methods combined with industry expertise to deliver exceptional training experiences. We appreciate the practical support provided both before and after training sessions, which enhances their learning experience.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t agree to do trainings unless you get payment upfront!

If you get contacted to do a training for this company, make sure you get paid upfront. Did 3 trainings for them and only got paid for 1/2 of the first training. Contract was to be paid within the 5 days after training. It’s been almost a month for 1st and 2 weeks for the rest. Keep getting told “you’ll receive payment this weekend” or “Give me 1 Day to check I’ll let you know” now they are not answering. Funny thing is they offer training for Managment and communication but have failed drastically.
Do not fall for it!

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

What a disaster of an organization!

1. Signed up for in person course in 2022. It was rescheduled, then moved to virtual so asked for refund. Got it.
2. Signed up for course in-person, scheduled for today. Oct 19, 2023. Went and no one was aware of course. Emailed, called, WhatsApped organizers...no response. Close to hr later, phone call. It was rescheduled...I received no email. No, not in junk either. Was then re-forwarded the email from rescheduled course comms from 2022. And they had the audacity to say "You said you have not received email from us, however I can see your reply for the date change"....THE WHOLE EMAIL CHAIN WAS FROM 2022!!! I was then asked to show them comms that there was in fact a course scheduled for today, by them....needless to say, I'm dumbfounded at this point. I forwarded them my receipt with the date of the course, today, and you can still find the course in Eventbrite online, so I forwarded a pic of that to them as well. I will never attempt to take any courses with them in the future and would not recommend them to anyone.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

Predatory if not illegal marketing practices

I received unsolicited commercial email from a "James Taylor" at mgtrainingworld.com promoting classes at mangates.com. I never provided my email address to either of these organizations for any marketing purpose whatsoever (I give each different company their own virtual email address, so it's obvious when I am being spammed). If they are this free-wheeling with their marketing, you have to wonder what else they're doing that's unethical if not illegal.

Update: I've seen two credible reports on LinkedIn that this company is stealing other's intellectual property and selling it as their own.

August 24, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look