Manning Stainton Mortgage Advice Bureau Reviews 

950
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, friendly, and deeply knowledgeable throughout the entire mortgage and insurance process. People consistently note that the team is always responsive, highly professional, and ready to answer all questions, ensuring complete peace of mind. Reviewers emphasize how exceptionally smooth and stress-free the overall user experience is, especially for first-time buyers navigating complex financial procedures. Consumers genuinely appreciate the quick response times and clear, detailed explanations that make everything straightforward and easy to understand from start to finish.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, highlighting their professionalism,... See more

Service

People report positive experiences with service, highlighting how advisors made a stressful process feel... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the process straightforward... See more

Response time

Users describe positive interactions with response_time, consistently highlighting fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

950 reviews

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5.0

All reviews

(950)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Would highly recommend Sunjay Chauhan…

Would highly recommend Sunjay Chauhan to be your mortgage advisor, I got the best deal and he’s a fantastic character to deal with!
Thanks Sunjay!

August 1, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience and secured the best deal for your mortgage. Thank you for recommending our services!

Rated 5 out of 5 stars

Recently got our mortgage

Recently got our mortgage, life insurance and income protection arranged by Steve McConville and Mohammed Shoaib. Sorted everything quickly with clear communication throughout. Would recommend

November 24, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the mortgage, life insurance, and income protection arrangements met your expectations. We appreciate your recommendation and value your feedback!

Rated 5 out of 5 stars

Professional 5* Service by Steve & Shoaib

Myself and my daughter recently applied for a Buy to Let mortgage through Manning Stainton.
Steve McConville was our Mortgage Advisor and found us various mortgage products for consideration.
Steve advised us which of these products would be best for our circumstances which had quite a lot of challenges. Steve was very professional and friendly throughout the process and we felt he gave us a great deal of guidance in making our final decision.
Once we had chosen our mortgage product Mohammed Shoaib (Steve’s Right Hand Man) supported and advised us throughout the process. He was attentive, polite and professional and replied to all of our e-mails in a timely manner.
Steve McConville gave us further advice regarding Life Insurance, Income Protection and House Insurance and made the whole process very easy for us.
We found Steve and Shoaib (Mohammed) to be friendly, informative, and reassuring throughout the whole process and would highly recommend both of them - a fantastic team and a professional 5* Service. Thank You - Julia K

October 13, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience with our team while securing your Buy to Let mortgage. We appreciate your kind words regarding the support and guidance you received throughout the process. It's great to know that their expertise and dedication made everything easier for you. Thank you!

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience. The mortgage advisors Emma and Elizabeth were amazing. They were very friendly and professional.

November 12, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a wonderful experience. We appreciate your kind words about our friendly and professional team.

Rated 5 out of 5 stars

Martin is amazing….he listens

Martin is amazing….he listens, thinks outside of the box and finds solutions…..he communicates so very well…. An absolute asset to your company

November 14, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know that Martin was so helpful and resourceful. Thank you for your feedback.

Rated 5 out of 5 stars

Superb service by Emma

Emma was absolutely amazing, very helpful with information and guidance. I will definitely recommend to any loved one that deserves a good service.
Thanks again Emma

November 13, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the information and guidance provided were helpful. We appreciate you recommending our services. Thank you for your feedback.

Rated 5 out of 5 stars

As a 1st time buyer I was a bit worried…

As a 1st time buyer I was a bit worried about securing a mortgage. MAB made it so easy, and with Nathaniel and Lucy both sorting it out for me, as well as keeping me informed and up to date on everything, it was a load off my mind. Couldn’t recommend enough.

October 27, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that securing your first mortgage was made easy with our support. It's great to know the team kept you well-informed. Thank you for your recommendation!

Rated 5 out of 5 stars

5* Experience

Recently got our mortgage through Nathaniel and he couldn’t of been better. Was very good at communicating and ensuring we had the best advice. Harriet was also great at keeping us up to date and answered any questions we had. Highly recommend!

November 10, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience! We appreciate your kind words regarding the communication and advice you received. Thank you for recommending our services!

Rated 5 out of 5 stars

Always there if you need something…

Always there if you need something awnsered or help and walking the journey all of the way.

November 7, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that we could assist you and provide the support you needed throughout your journey. Thank you for your positive feedback!

Rated 5 out of 5 stars

Steve and Mohammed have been fantastic…

Steve and Mohammed have been fantastic in supporting and navigating me through this process. They have both been attentive, informative, professional and polite and kept me informed and up to date every step of the way. They always respond in a timely manner, especially Mohammed (Shoaib) who is always at the end of the phone with his friendly, informative, reassuring manner. I would highly recommend both of them with anything related to a house move (mortgages, life cover, illness cover, home insurance etc) they take the stress away and are just a brilliant supportive team. Thank you both for all your hard work, Jayne (Collingham, Leeds).

November 4, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a fantastic experience. We appreciate your kind words about the support you received during the process. It's great to know that their attentiveness, expertise, and friendly approach were helpful. Thank you for recommending our services!

Rated 5 out of 5 stars

Steve McConville was simply brilliant!

I couldn’t recommend Steve McConville more! He recently helped me source a buy-to-let mortgage and was fantastic throughout, ensuring we secured the best rate for my situation. He was extremely informative, making sure we understood everything and had the necessary support at every step. He made the whole process much easier which is credit to his efficiency and knowledge.

His assistant Shoaib was brilliant, providing us with weekly updates and still continues to check in with us even after the mortgage offer was received, he was always quick to responded and extremely organised. I’ve found both Steve and Shoaib to be friendly, efficient and hardworking. A real attribute to the team.

August 1, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had a positive experience securing your buy-to-let mortgage. We appreciate your kind words regarding the support and efficiency you received. It's great to know the team's hard work made the process easier for you. Thank you!

Rated 5 out of 5 stars

Coverage made easy for even rare genetic conditions

Despite the rarity of my medical condition, I was able to secure insurance with the policy and cover that best fit me.

October 27, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you found a policy that fits your unique needs. Thank you for sharing your positive experience with us.

Rated 5 out of 5 stars

The best mortgage advisors you can get

My contact with MAB started with Giles Nightingale. He was extremely helpful and knowledgeable. When he went on leave my case was proactively taken over by another excellent advisor Vicky Alexander who is supported by equally helpful Dominic Challinor. A special shout out to Vicky as she was super supportive all through the process. My case was a little difficult but Vicky was able to get me one of the best rates in the market. I would definitely refer them to my friends and family.

August 8, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you received excellent support throughout the process. We appreciate you recommending us to your friends and family.

Rated 5 out of 5 stars

Smooth, Supportive, and Stress-Free Mortgage Experience

I had a really positive experience with Manning Stainton Mortgage Advice Bureau.
A huge thank you to Vicky Alexander and Dominic Challinor for making the whole mortgage process so smooth and easy to understand. Vicky was clear and patient with her advice, and Dominic kept me updated every step of the way. They were both friendly, professional, and genuinely cared about getting me the best outcome.
Would definitely recommend them to anyone looking for great mortgage support.

October 17, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words about the clear, patient advice and consistent updates you received, and we're so glad everything went smoothly. Thank you for recommending our services!

Rated 5 out of 5 stars

It was easy and very beneficial using…

It was easy and very beneficial using them, strongly recommend especially if your a first time buyer

October 31, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that our service was easy to use and beneficial for you as a first-time buyer! Thank you for your strong recommendation.

Rated 5 out of 5 stars

Top service as always.

The service provided by the Mortgage Advice Bureau, particularly by Dominic Challinor and adviser Sunjay Chauhan, was exceptional. They ensured that the entire experience, whether it involved securing a mortgage or obtaining insurance, was smooth and hassle-free. Their expertise and professionalism made the process straightforward and stress-free, which is why I can confidently recommend their services to others.

October 31, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your experience securing a mortgage and insurance was smooth and hassle-free. We appreciate your kind words regarding the expertise and professionalism demonstrated. Thank you for recommending our services!

Rated 5 out of 5 stars

Excellent Service!

Excellent Service!
Outstanding professional support throughout my property purchase. Dominic Challinor and Sunjay Chauhan were knowledgeable, responsive and made the entire process smooth and stress-free.
Highly recommended!

October 31, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a smooth and stress-free property purchase experience. We appreciate your kind words and are grateful for your recommendation!

Rated 5 out of 5 stars

Michelle Costello is wonderful and very…

Michelle Costello is wonderful and very reassuring. Great to have her help us through what can be a stressful thing!

October 24, 2025
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the support provided was reassuring during a potentially stressful time. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Nathaniel is an amazing mortgage advisor

I couldn't recommend Nathaniel Harding enough. He found me the best mortgage deal(I did look elsewhere), he was always reassuring and kept me calm through a stressful process.

Nathaniel and Lucy Simpson have kept me informed every step of the process and always checked I understood everything. They helped me with everything else I needed to sort for moving home aswell.

Thank you guys for all your support and helping me get my home!

October 23, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support and guidance provided during the home-buying process. It's great to know that our team helped to keep you informed and calm. Thank you for your feedback!

Rated 5 out of 5 stars

If 10 stars was an option I’d give 100.

If 10 stars was an option I’d give 100.
Thomas Hawley was extremely professional, reliable, considerably approachable, easy to talk with and extremely understanding to all circumstances surrounding mortgages and the house buying process.
Tom and Elizabeth Bell constantly worked behind the scenes giving regular updates on finding and securing the best mortgage rates available for me.
Tom was always available to message or phone call, guiding me through the process step-by-step really putting me at ease during the whole process.
Tom has a great communication analysis and was able to break things down into easy understandable steps. Taking a mortgage is quite daunting but having Tom guide you through the process felt like a breeze. I will and continue to recommend Tom and team;Elizabeth Bell (Administrator) to everyone seeking this service.
Thomas Hawley is the best Mortgage Advisor on the planet and I am very grateful for him and his services in helping me find, purchase, and move into my home. I strongly recommend Thomas Hawley and would nominate him for an award.

Tom Hawley, best mortgage advisor on the planet.

October 22, 2025
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the team's professionalism, reliability, and understanding during your mortgage and home-buying journey. It's great to know that clear communication and step-by-step guidance made the process feel easy for you. We are grateful for your recommendation.

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