Manning Stainton Mortgage Advice Bureau Reviews 

975
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful, friendly, and knowledgeable staff who expertly guide buyers through every single step of the process with complete patience and thorough explanations. Reviewers emphasize that working with these professionals completely eliminates the usual stress associated with property purchases. People truly appreciate the exceptional customer service provided, noting that lightning-fast response times and proactive communication make complex applications feel surprisingly effortless. Consumers consistently highlight how dedicated advisors go above and beyond, offering reliable support, tailored expert guidance, and continuous reassurance right up until the final completion day.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their helpful guidance, exceptional... See more

Service

Reviewers highlight high satisfaction with the service, praising advisors for making the mortgage process... See more

Customer service

Clients share positive opinions on customer service, highlighting exceptional support and guidance from... See more

User experience

People report high satisfaction with the user experience, highlighting that the entire process feels... See more

Response time

Users describe positive interactions with response time, highlighting how quickly reviewers receive answers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My overall experience with this team has been nothing short of amazing. Shannon sure does know her onions. She's not only friendly but actually makes one feel really important and valued. A big shou... See more

Company replied

Rated 5 out of 5 stars

We worked with Thomas Hawley and Elizabeth Bell and they made our experience fantastic. They were extremely efficient, knowledgable and supported us through the whole process. As first time buyers the... See more

Company replied

Rated 5 out of 5 stars

Outstanding service throughout from my advisor Thomas Hawley, went above and beyond to get my mortgage over the line in quick time. Much appreciated. And Elizabeth Bell who handles everything post off... See more

Company replied

Rated 5 out of 5 stars

We couldn't have wished for a better experience from working with the Mortgage Advice Bureau team - specifically Sophie and Katie. They've supported us every step of the way, right from starting our p... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

975 reviews

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4.9

All reviews

(975)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I must say giles and his team was…

I must say giles and his team was perfect and very helpful always try to finish the process asap without any hustle and bustle

😊

May 13, 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team provided such a perfect and helpful experience, finishing the process smoothly. Thank you for your kind words!

Rated 5 out of 5 stars

Top star services 👌

Top star services 👌

May 13, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

Thank you for your kind review

Rated 5 out of 5 stars

We are working with you for so many…

We are working with you for so many years, and it always amazing service. Vicky and her team doing the best👌 high recommendation 👏 We arw trust and we always staying happy xxx

May 13, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear of your continued satisfaction with our service. Thank you for your kind words and trust!

Rated 5 out of 5 stars

First Time Buyer Mortgage Advice

As a first time buyer, I had a great experience with Steve McConville and Mohammed Shoaib, who were there to help me at every step of the mortgage and insurance process. Steve gave me some invaluable advice regarding the best mortgage for me and the best insurance policies, as well as being receptive to my thoughts between difference mortgage products. Both were there to answer any questions that I had quickly and professionally, making sure the mortgage went through as smooth as possible.

May 1, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're glad you had a great first-time buying experience. It's wonderful to hear that our team helped you navigate the mortgage and insurance process smoothly. We appreciate you sharing your positive feedback!

Rated 5 out of 5 stars

Mortgage application

I want to extend my sincere thanks and gratitude to Sophie and Katie at Mortgage Advice Bureau for their friendly and super-efficient service.
Sophie was very professional and knowledgeable from start to finish, our mortgage application was sorted super quick (she achieved a larger lending amount than we thought we were eligible for)! We received regularly updates, which made the process stress-free. The follow up support we received from Katie was equally positive, professional and efficient. Thank you, Sophie and Katie, for your excellent service!
Mr & Mrs Ali.

April 21, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear about your positive experience with our team. We appreciate your kind words regarding the efficient and friendly service you received. It's great to know the mortgage application process was stress-free, and we could help you secure a favorable lending amount. Thank you, Mr & Mrs Ali!

Rated 5 out of 5 stars

Responsive, Persistent & Great Support

Meg and Holly have both been great throughout the mortgage process. They are very responsive to emails and kept things moving smoothly. I really appreciated their persistence in finding alternative deals whenever one didn’t go through. Meg went above and beyond, while Holly provided solid and reliable support.

May 1, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear about your positive mortgage process! We appreciate you noting the responsiveness and persistence in finding alternative solutions. Thank you for recognizing the support you received!

Rated 5 out of 5 stars

Our first home buying journey…

Our first home-buying journey began on 13th February 2026 with Giles Nightingale, and from the very start, the experience was exceptional. Giles is incredibly passionate, easy to talk to, and clearly a subject matter expert. At no point did I feel rushed during our conversations; he took the time to answer all my questions thoroughly, often using practical examples that helped me truly understand and appreciate his guidance.

Throughout the process, Giles kept us well informed, ensuring we always knew what to expect next. Following our mortgage application, Laura Turney was equally outstanding. She was highly supportive, consistently updating us on the progress and acting as an effective intermediary between us and the lender.

We are genuinely pleased to have had both Giles and Laura support us through our first home purchase. Their professionalism, communication, and customer care were excellent. We would wholeheartedly recommend them to anyone seeking a smooth, stress-free mortgage advice and application process.

February 13, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your first home-buying journey was exceptional. We appreciate your kind words regarding the support and guidance you received. It's great to know that the communication and customer care met your expectations. Thank you for recommending us!

Rated 5 out of 5 stars

I had a great experience with Mortgage…

I had a great experience with Mortgage advice bureau. The team was so helpful, patient and professional throughout( worthy of mention are Giles Nightingale and Laura Turney). I would highly recommend.

April 24, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding our team's helpfulness, patience, and professionalism. Thank you for recommending us!

Rated 5 out of 5 stars

Vanessa was very knowledgeable about…

Vanessa was very knowledgeable about the different policies so could explain which was policy was best for me and my family. It was great to have the meetings arranged to fit in with my schedule and made the whole process straightforward, stress-free and easy to understand.

April 14, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the policy explanations were helpful and that the meeting times were convenient. We appreciate your feedback on how straightforward the process was for you.

Rated 5 out of 5 stars

Remortgage

I recently completed a remortgage and wanted to take the time to leave a review to thank both Dominic Challinor and Sunjay Chauhan for their support throughout the process.
Dominic has been great, but I especially want to highlight Sunjay Chauhan, who has been amazing from the very beginning. He made sure to answer all of our queries and questions thoroughly, always taking the time to explain everything clearly so we felt confident in our decisions. Sunjay provided excellent advice and worked hard to find us a really good deal when we remortgaged. Thanks to him, the whole process was smooth and stress-free.
We are extremely thankful for all the help we received, especially from Sunjay. Without his support, it would have been very difficult to navigate everything, and we truly appreciate the effort he put in for us. Thank you again!!

April 24, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear that you had a smooth, stress-free remortgage experience. We appreciate you acknowledging the support you received, especially the advice and attention to detail. Thank you for your positive feedback!

Rated 4 out of 5 stars

Thank you so much to vicky alexander and dominic chandellor …

Thank you so much to vicky alexander and dominic chandellor for arranging and getting our mortgage has been a long process from selling our property and purchasing another but got there in the end with there hard work and carnt wait to get in to our new home thanks again

April 23, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that we could assist with your mortgage arrangements. We appreciate your patience throughout the selling and purchasing process. We are delighted you're looking forward to your new home and thank you for your feedback.

Rated 5 out of 5 stars

Further advance made simple

Carried out a further advance on my mortgage and couldn’t have been made a smoother and simpler process! Sophie, Holly and Katie were outstanding at keeping me in the loop regarding the progression and any additional information they required from myself, and the portal was super easy to use. Couldn’t recommend highly enough for a stress free service.

April 22, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that your further advance process was smooth and simple! We appreciate your kind words regarding the team's communication and the portal's ease of use. Thank you for the positive feedback!

Rated 5 out of 5 stars

Ease

Made the whole process so much easier and less stressful. Very easy to use and getting in contact with people is no hassle at all.

April 21, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that our process made things easier and reduced your stress. We appreciate you noting how easy it is to contact people!

Rated 5 out of 5 stars

5* Service

Incredible service from start to finish! Amar was professional, supportive and very helpful when it came to renewing our life/ critical illness policies. Amar explained everything in details and all the benefits we would receive if we needed to ever make a claim. We will definitely be using Amar for our remortgage later this year. Thank you once again!

April 16, 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear about the incredible service you received! It's great to know that you found Amar professional and supportive when renewing your policies. We appreciate your kind words and look forward to assisting you with your remortgage.

Rated 5 out of 5 stars

Mortgage application

Me and my partner had a really good experience going ahead with the Mortgage Advice Bureau. Mohammed and Steve kept us updated throughout the process of the application and it was very helpful!

April 1, 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you and your partner had a really good experience. It's great to know that our team kept you updated throughout the application process and that it was helpful!

Rated 5 out of 5 stars

Sunjay Chauhan and Dominic Challinor…

Sunjay Chauhan and Dominic Challinor have been extremely responsive and super helpful during the process of our house purchase. Well worth the money

April 17, 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that the team was responsive and helpful during your house purchase. We appreciate your feedback and are glad the service was valuable.

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish! This was by far the fastest and most efficient experience we’ve had. Vanessa was simply amazing when it came to handling the insurance she made a complex process feel effortless and ensured everything was perfectly in place for completion. I cannot recommend Mortgage Advice Bureau enough and will definitely continue to use them as they also dealt with our mortgage previously. A massive thank you to Vanessa for her expertise and support

March 25, 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're happy to hear that you had such a positive and efficient experience. We appreciate your kind words regarding the handling of the insurance and are so grateful for your continued trust. Thank you for recommending our services!

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