ManoMano Reviews 

Absolutely disgusted. Ordered two pendant lights. Was struggling to get access to the delivery details. Managed to get in this morning and view only to find out apparently the delivery happened yesterday. We are a small hamlet so DPD knows where we are and my office is at the front of the house so anyone has to pass by my windows..NO details of who the courier is, No photo evidence and no signature evidence. Just an instruction to wait until the sellers contacts me back.

I bought a large item for £619,it was refunded (but not received yet)due to “apparently” my address being incorrect even though it was correct and other things manage to get delivered to me(i am near Bristol)so not exactly hard to get to!
I am guessing that even though Mano Mano says they can deliver here in the uk,that only depends on which cheapy delivery/courier the actual seller has chosen to use and may not actually deliver here at all and you will then end up getting a refund!
We have bought the SAME item AGAIN for a second time but through my partner and i am intrigued to see if it actually arrives this time or whether i am correct in my thinking!
“IF” we do receive the item i will fully delete this review and give a full five stars but if not i will make sure to let others know how the sellers are using couriers that do not actually deliver to certain place's even though it states they do and i will attach my screenshots of proof!
No matter what Mano Mano reply,the inconvenience is hard hitting and does take it’s toll especially when you spend a lot of money on an item!
I will be back to let you know the outcome….

UPDATE….As guessed,MANO MANO states uk delivery however this is not true with this item so why have it on their site?Probably so they can earn interest of your money being sat in their account!!Absolutely awful company,there is no point in letting a seller sell with FALSE ADVERTISEMENT!AVOID THIS COMPANY!!

Don't even bother with this company. I received part of my order on time, which was great. But the other part has disappeared. After notifying customer service..heard absolutely nothing. Had a plumber booked in to do the job at the weekend, now he can't do it until way beyond Christmas.

Item received with damage, sent email to customer service along with photograph proof, never received response.

Hello! This has been a rather disappointing experience. My order was scheduled to arrive on November 28, but I still haven’t received anything, and I have not been given any information or support regarding its status.” Thanky!

NOT a UK based company but use .co.uk to hoodwink. Completely got me....Charged £47 in fees and duty before UPS would deliver the item. Charges and delivery amounted to 50% of the purchase price. Beware. Will never use again.

Simply excellent service and product. Bought a radiator which was £40 cheaper than other online sites. Arrived 2 days later, and quality good as well.

After finding the mirror we liked, I enquired about postage to the Highland and was informed that they did and our postcode was ok for delivery.
The shock came when we went on to order and pay and found that the cost of postage was £100.
This is not acceptable by any means and all customers should be very aware of this.

I bought some chairs recently, they look amazing! Delivery always quick and good and items very well cover, looks like good quality and all you need was in the box!

would not accept return always trying to say keep item and loose money give you a 5%refund never again would i shop large items be warned

Like most people, we are trying to be caredul when using a new website for obvious reasons.
Needless to say I failed this time.
Ordered a product online and money was taken out of my account. Later on that day I received an email that the product has failed the QC as its the last in stock and I have a choice of replacing it with another product or a refund. So far so good, it happens and we understand that. However, when I requested our second choice, I got an email back stating we will get a full refund and I'm required to completed another order. Additionally I received an email from DHL that part of my original order will be delivered the following day (and was delviered). A rep. contacted me oline and tstaed it was a system error and she will submit a full refund, and I stated that I understand errors happen, and submitted a new order for our second choice which was in stock.
The received part of the first order was collected the following day (17th November), and to our surprise on the followign day - Tuesday 18th November, only half of the 2nd order arrived, with the DHL driver stating the other half is in the depot, and will be delivered on Wednesday 19th, as it was too heavy for him to bring both (a lie, I picked it up on my own, and was within the guidence of manual handling). Wednesday came, and the DHL tracker was showing that the other part is on its way....until the early afternoon, when it disappeared from the tracker and insted, it stated it will be with us on Thursday 20th November. Well on Thursday the 20th, it was on its way again, and guess what? it did not arrive and it was stated it will be out for delivery on Friday 21st November. For those of you who had the patience to read thorugh all of the above, guess what?, .... today Friday 21st November, the order is showing no delivery date with the same excuse "we are sorry for the delay...", and for us, enough is enough. Absolutely disquisting treatment, lie after lie and a week after the initial order, we have nothing.
Please avoid this company to spare yourself time and money. Better look elsewhere.

p.s. and for all of the above with no order to be seeing, they offered a 10% discount. Thanks, but no thanks.

Fantastic customer service couldn't do enough , chasing an order thank you to all for a great experience 🙏Iza Stevie and Elliott others

Absolutely satisfied with its performance. Easy to maintain clean. Easy and convenient in use! I would suggest if you have babies, little children! My 5 year old can manage with it brilliantly from standing on the floor!
Can’t claim its quality in a long term use, my previous tap started to leak in a few month. Not this tap a different one.
Another thing, proud of myself, I had installed it myself! Nearly died from fear and being nervous but I did not flood the house!
A photo attached!

Great quick service

Fast delivery, Great communication, thanks 😊

They should rename their customer support to supplier support as all they can say is the supplier has the right. As a customer, the service I received was atrocious. Do yourselves a favour and stay away from this company - they ARE AWFUL

Used it twice - perfect 👌

I want to like ManoMano more than I do - Amazon needs competition. Amazon do some things right - ManoMano need to accept reviews for their retailers and display it. I'm fed up rolling the dice every time I buy something. Latest experience with the GravaHaus cowboys means I won't be using ManoMano again until they focus on their customers and not their retailers.

Great product. Good value for money.