M.Manze Pie & Mash Reviews 3,676

We ordered a Nationwide delivery from M.Manze after reading online reviews. To say we were disappointed is an understatement. We had 24 pies and 6 liquor, the price was good and less than another shop we had used before. The 1st meal we had was two pies each and we were surprised as the pies had no flavour, it was as if the meat and gravy had not been seasoned. We hoped this was a one off and the next meal would be better. A couple of weeks later we tried again. Sadly again the pies had no flavour and we ended up throwing them away and eating something else. It seemed a shame to throw away what we had left but the pies were that bad.
What a waste of money, sad to say but we won't order from here again.

Having moved away to the east coast I really missed my pie mash n liquor, so I thought I would try there chilled delivery service oh my goodness wish I had done it before. It was packaged so well each individual item, then in the box with ice packs.dAll delivered on the day they stated we had it for tea that evening heated as per the instructions included, it was fantastic did not taste any different than when I went to the shop definitely 100% recommended if you can no longer get to Manzes shop. Definitely will have it delivered again oh and I had a bottle of Sarsparella that took me back to my childhood soooo good. Fabulous East End food Thank you

Wouldn’t bother ordering from here, what a waste of time and effort, on the morning of my delivery had an email saying my order had been damaged so won’t be delivered today, but a new fresh order will be sent out free !!! Blooming right free... 5 days later I was still waiting, after sending emails, and numerous phone calls to find out what on earth is going on, I finally spoke to someone, they didn’t know anything out what had happened, even my account said all complete !, luckily i managed to get my money back £40.

Deliver on time and it tasted just as I remember it from many years ago will be ordering again

Delivery was great
Pies not so great . One pie had a couple bits gristle in it and another one had a hard bit in it which I assume was a small piece e of bone . Not what I expected from what I think is the king of pies ! Tried Goddards and arments pies but manzes for me always the best until now unfortunately. They’re not a cheap meal anymore either so was very disappointed
Want to say that after my complaint to manzes was received they apologised and sent me 6 pies as an apology. I cannot fault their response and would happily order from them again . It was just a fluke I think to find a bit of gristle and bone in two of the pies . Usually the pies are lovely and I do intend on buying them again . Fair play to manzes for acknowledging there was a problem and rectifying it so promptly.

Excellent packaging . Food was delicious and easy to reheat.

Just enjoyed our pie and mash, not forgetting the delicious liquor. Bought back so many memories of my childhood in South London. Yum yum! ❤️

Big hair in the food. I have been using Manzes for 67 years at Tower Bridge Road. I made my first online order, but the pies had very little meat. The liquor was very watery with no taste at all. I found the longest blonde hair in the food, either in the mash or the liquor. I was very disappointed with my first home delivery and the quality of the food. Unfortunately, I will not be ordering again, although I bought myself a new freezer to keep my pie and mash.

Arrived on time, very well packed.
Ordered one portion which was a large portion for two.
Throughly enjoyed it over two days, very tasty will definitely make another order very soon.

I received my order I cannot wait to get eating he he going to order for my sister
in yapton Sussex she is excited love it cannot wait to reorder

Our order was short of two pies (10 instead of 12) and one jellied eels instead of two. The five liquors was correct. I telephoned Manze to advise the shortfall and received no apology, advised they had photo evidence there was a delivery, had I taken a picture of the delivered parcel and just accusations. Eventually I was advised the manager would call me. No phone call. What did arrive was very good. Just disappointed at such bad customer service.
UPDATE: received email advising a refund will be sent. Thank you.

Highly recommended brought my child hood home true EastEnd style to me here in Kent
I recently organised an EastEnd night for my husbands birthday as we are both Londoners so put in a large order for delivery to our home in Kent my order was absolutely first class from ordering to delivery everything was delivered well packaged arrived as requested and was absolutely fantastic thankyou manzes my husbands birthday was a big success food was just brilliant. Thankyou to DPD for first class delivery driver was exactly on time and very helpful.

Ask the order to be delivered on Thursday and it was , food was well packed and chilled , delivery to swindon wasn’t a problem and the food was lovely definitely will be ordering again 👍

Arrived on time and packaged well. Instructions for heating supplied and so easy. Tasted great.

Excellent service and well packaged. Tastes great and took me back to my childhood.
Definitely ordering again.
Cheaper than a MC Donald's and superb quality

Food arrived extremely well packed with ice packs and layers of insulation. The individual cartons are well labelled and cooking instructions easy to follow.
I was born and raised in Bermondsey but now live in Surrey, where there are no pie and mash shops.
I thoroughly enjoyed the pie and mash dinner and I have three more in my freezer. Don’t forget the chilli vinegar.

Had pies and liquor delivered to us in Cornwall x was delicious and have enough for at least 4 meals 🥰 used to live in Bermondsey London so do miss this but because we can get it delivered it’s solved the problem x

The food was delivered within the time frame given and was well packed to keeo it fresh and the food was delicious.

Easy ordering kept up to date re delivery pie mash was really tasty portions were generous throughly enjoyed it

I bought the grey t shirt and I'm very pleased with it and tge quality of it seems very good...

Thank you...