Shoes ordered from a different name but once paid email with marten shoe company as contact. Shoes too big and only given 14 days to return but no return details available, only through email, and no... See more
Martenshoe
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DO NOT EVEN CONSIDER BUYING FROM THIS SCAM COMPANY. Thought I was buying a pair of Clarks trainers but what arrived after several weeks of waiting was a flimsy pair of shoes fit only for the bin.... See more
Can we rate less than 1, complete scam,ordered boots ,changed my .Ind after reading reviews,try cancel less than hour later, wouldn't let me ,saying already sent,even though shop clearly stated that y... See more
Company crap not even receivedy parcel it has gone somewhere in Solihull can't get any help from evri and anelves.uk won't acknowledge my emails because the one on there website don't exist
Misleading website and poor customer service
Please note that this company is not in ireland as the website suggests, it is in fact in China. Goods take well over a month to arrive. I ordered two pairs of shoes but depsite ordering the correct size they did not fit as the sizing is clearly off and much smaller. I have experienced this with clothing made in China as their physique is smaller. I have complained and they have replied but will only offer me a partial refund (20%) as they state it will cost too much for me to return to China. So, buyer beware! Do not touch this company with a barge pole, they will not respect your statutory rights.
AVOID! I ordered the bra pack which arrived…
I ordered the bra pack which arrived about 3 weeks later. The size was much too small and very poor quality so I asked to return the items. I was told it would be dearer to return the goods than the value and told to give them to a friend!! I would advise everyone to avoid this firm at all costs. Very disappointed.
Dont order anything it’s a scam never…
Don’t order anything it’s a scam never received my boots £30 you can raise a complaint by email no one reply’s DONT USE this company
I take this all back they have finally arrived and they are really good 😁think what was so frustrating was how long they took with no response from any body to answer my complaints .
I ordered bra pack
I ordered bra pack, they sent wrong size, I asked for return address as goods no good to me, paid £23.98 and being offered only 10% refund. Their reason was cost of return would be too expensive. Really disappointed at this poor level of customer service.
I ordered an item that was advertised…
I ordered an item that was advertised on fb and instagram weeks ago. Still not received and heard nothing.
Ill give it another week before i report this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








