Massage Chair Store Reviews 

Great customer service with Bernie who answer all my questions and provided an overall wonderful experience with the purchase.

Ryan’s industry knowledge, product feature functionality expertise and overall customer service, far exceeded my expectations. I would be delighted to work with him again on my next purchase.

Ryan McKallagat my sales person was very knowledgeable, courteous and helpful in taking my order.

Outstanding!! 99% for responsiveness, delivery, and the chair. The 2-3 week estimate was exceeded and my chair arrived in only 13 days.

I did not opt for the white glove service and happy with that choice. The delivery drivers called it "threshold" where they moved it up my 4 outside steps and into my front door. Perfect.

Super easy to attach the snap-on wings, even for this petite senior. Was getting my demo massage within the first hour after delivery.

My only comments re: room-for-improvement would be the two days it took to get an email receipt, which had me a bit concerned. Buying something expensive online is concerning enough. But once I had a name with which to communicate, things were golden. I asked for shipping details/timelines to level set my expectations and that was answered quickly and completely. I would recommend they notify buyers of who the shipping partners will be though. Island Deliveries in the midwest seemed very odd. When receiving communications from strangers it can be scammers, especially this time of year. I used caution before clicking any links.

My sales Rep is awesome although I got denied at first. He kept me updated with new sales, chairs etc! Can’t wait to receive our new chair!

The best thing I liked about this was the consultation I got I had many questions and they were all answered a couple of days later I called back again with more questions and they were answered I ended up getting a massage chair completely perfect for my size and height. I'm so very happy with this chair and would recommend it to anybody

EXCELLENT SERVICE! Extremely knowledgeable regarding the products & spent a considerable amount of time answering all my questions with kindness & in a professional manner.
I highly recommend & I cannot wait to receive my massage chair!
Please call first before ordering to ensure you’re getting the right product for you.

The sales rep., Bernie, was knowledgeable, courteous, and the entire transaction was done with minimal efforts. He even offered me promotions that I was not aware after I committed to the purchase. It was overall a very good experience!!

Rick Gallant was so helpful! I'm very excited about getting my chair! I'm a bartender at 2 airports and I have been telling everyone about it, and I think I will have a lot of business for you in the future!!

Very honest, deliver team did a great job!

Bernie was professional, asking about who might be using a massage chair & our specific needs. He helped me one on one in a room of about 30+ chairs. He was easy to work with, & no pressure. I was very glad to try a chair out before buying. He also found veteran's discount. I was very pleased with shopping & purchasing experience.

My wife greatly enjoys the chair. We use it daily. Bernie was professional and very helpful. It is the first chair we bought and we are hooked.

The fact that I was able to get the only price that I wanted but the quality chair that I needed for the awesome price and the quality and the satisfaction guarantee.
I even received the chair two weeks sooner before I was told I would get it that was awesome.

Great store and people to work with. They made sure the chair I was ordering was a good fit for me. The chair arrived fast and was easy to assemble! Also great financing options seeing I have used Affirm many times before for bigger purchases!

Ryan was great helping me and answering my questions and He was prompt with his replies. Great customer service so far. Can't wait to get my chair!

The crate/box looked like it had been through a war. I didnt even want to unpack it. Call the service department and they assured me that if there was an issue they would resolve it. It all looked ok until I started the assembly. The mounting screw and mounting clips were missing for the right side assembly. Again I called service and they sent the parts out and I had them in a few days. Finishing the assembly the chair works without a flaw. My only question is as the company states every chair is fully tested. How can that be if you cant assembly it without the missing parts?! Customer service could not answer that question., but all in all I love the chair. The price was excellent and a condition grade of B was more than fair. Customer service was beyond exceptional thnx guys.

We were told they would deliver into the first threshold of the home. That was not the case.