MauArcher Reviews 268

This site (Mauarcher.co.uk) is scam. They position themselves as British company but are actually Chinese. There is no option to cancel the order even though the message is sent shortly after the order is placed, they ignore all requests and keep your money.

It’s a scam company, they are not to be trusted. All the good reviews are fake!

I think the people who are giving this toothbrush and flosser a bad review must have bought from a distrustful source.

I have had mine well over a year and not encountered 1 single problem. I have even ordered new brush heads as they give an outstanding clean without feeling too hard on my teeth.

The battery life is fantastic and the product is really well made.

Great product.

I bought 3 as a family purchase to replace our Oral B electrics. Do not go near these Maurarchers as the batteries fail within 3 months. One of our went after 6 weeks! They are a scam as you cannot get your money back. The clue is in the weight of the toothbrush as when compared to proper electric toothbrushes, they are very light which suggests the batteries are probably garbage as Li-on would be heavier.

Once the product fails they can only be contacted by email and will have you sending multiple videos until you realise you’ve been conned and give up. They also mentioned the high cost (to you) of returning the product to China. Avoid

They are a liar and a thief. I placed my order in November 2023, and it wasn’t delivered. I kept emailing them, and I got a response from someone called Joy Mauarcher, who is the sales director. However, the response was not helpful, as she/he just asked me to wait. It's been 7 months since I placed my order and I still haven't received my money back or the order. When I tried to email them recently, my message was blocked."Your message to support@mauarcher.. has been blocked. See technical details below for more information.” my first email to them was the 9th of December!!
Please don’t buy from them the worst experience ever

Do not buy this brush it's a load of rubbish, my partner bought the Phillips sonicare a much better brush and won't break after a few months like the MauArcher one did. Tried to get hold of customer services to get a replacement they asked me to send videos etc which I did showing it not being able to charge etc. Heard nothing back then tried to contact them to see what's going on and now they have blocked my email address. Sent another off my other email address but heard nothing !! Do not trust these shizters... Brush is rubbish and service is terrible if I could review with zero stars I would have.

I like the appearance design of this electric toothbrush very much. Moreover, its battery life is also very strong, and it can be used for a long time on a single charge. It is convenient and labor-saving to use, and it is really a rare good product!

It is a scam, do not buy anything....

I too read the reviews for this product, even on here, before purchase. Reviews were gleaming and in all searches on various sites they came up number one in the top five best Toothbrushes on the market. I purchased on 14th June 2024, and as another mentioned the bad reviews suddenly came up. I checked if it had been dispatched before cancelling and it hadn't. I emailed to cancel the order and sent a screenshot to them as proof they hadn't yet dispatched the item. Against my wishes they still posted it, and offered 3% of the purchase price if I keep it, of which I declined. Several emails sent, latest telling them they must have the product back, a full refund and pay for all return fees as a tracked and signed package. I have also advised them if they do not I will send all evidence to my credit card company and report them as scam so I can get my money back.

Toothbrush completely broke after 4 months of use and zero help from the company to get it fixed or replaced. Really poor product and customer service - don't waste your time with this.

In the process of using this electric toothbrush, I feel the convenience and comfort it brings. Moreover, it has low noise and is very quiet to use. I am very satisfied with its performance.

Its bristles are soft and delicate, and can clean deep into the teeth, effectively preventing the formation of dental plaque. Moreover, its vibration frequency is moderate and will not irritate teeth and gums. After using it, my teeth have become whiter and healthier.

Since I changed to this electric toothbrush, I have completely bid farewell to the tediousness of manual brushing. It is easy to operate, one-button start, and has excellent cleaning effect. I am very satisfied with its performance and now I can't live without it.

I am very satisfied with the performance of this MauArcher electric toothbrush. It has moderate vibration intensity and feels very comfortable to use. I use it to brush my teeth every morning and evening, and I feel that my oral health has been greatly improved.

This electric toothbrush has a super long battery life. I only need to charge it once after using it for more than a month. This saves the trouble of frequent charging and makes me more dependent and trusting of MauArcher.

As soon as I clicked to purchase these reviews came to light. Within seconds , literally, I tried to withdraw my purchase...my frantic messages went into the ether until a day later when I was told it was too late it had been shipped . They don't include a receipt or returns label. The "sales director" told me I'd have to send pictures of it unopened , pay the postage to China, an admin fee and shipping tax. How Facebook can allow people like this to trade is beyond belief. I am still trying to resolve the matter, and no the package hasnt been opened. AVOID THESE PEOPLE

I found that my gum bleeding problem has been significantly improved since I used the MauArcher electric toothbrush. Its gentle and effective cleaning method makes my mouth healthier.

The brush head of the MauArcher electric toothbrush is soft and comfortable, and it will not irritate my gums. Every time I brush my teeth, it feels like I am enjoying a gentle massage.

I ordered before reading reviews, so was a little concerned.

The packaged wasn't dispatched until I chased them up and then arrived in under a week from China.

First impression, the set is well presented and looks decent quality, each part has its
own bag/case, there are also a few spare heads for the toothbrush too. The quality of the actual toothbrush heads doesn't look quite as good as the rest of the product and the bristles are very soft. The toothbrush itself is simple to use and works as expected, the water flosser takes some getting used to and I manage to get water literally everywhere, I'm undecided if it's any good or not, but it works as expected and no leaks. The manual implies each product has a charging cable, you get one. I think it would have been better if they were USB to USB-C for charging as that's pretty standard these days.

So, overall, the product looks good and seems to be reasonable quality, I think personally it's a little overpriced and I wouldn't bother with the water flosser. But my experience isn't as bad as many others here have posted, It isn't a scam.

If the main thing you want is an electric toothbrush, just spend £100 elsewhere on that, if you also want a water flosser, then this probably is an okay deal for you.