While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I should have put NO stars. I ordered a gift certificate fit my daughter. They never responded to her tracking request. I’ve sent emails and called repeatedly only to receive a busy signal. Horrible c... See more

Rated 1 out of 5 stars

Don’t risk your time or money! Have bought several beautiful bags from them. Latest one is a cheap, knockoff, vinyl handles, lightweight, fake leather. Hideous. Customer service is refusing to refund... See more

Rated 5 out of 5 stars

I love your products. I have purchased a tote bag, two different women’s wallets and one very cute and handy small cross-body bag. Each is made extremely well, good leather and lining material, and ve... See more

Rated 2 out of 5 stars

These are lovely looking items but the quality of workmanship leave a lot to be desired. I purchased the Cholet purse and one of the screws comes loose and the purse falls off my shoulder. I recentl... See more

Company details

  1. Home & Garden

Information provided by various external sources

We are a bags retail company started in 2017 who makes bags from designs from our own community. To date we have over 70,000 customers. Earlier on into our business, we underestimated our virality of our bag designs and we ran into logistics issues that made our shipments very late. If you were one of such customers, please have our apologies. We have improved since. From 2018, our shipping times have reduced from previously 10-25 days to 1-10 days. Depending on your location and time of your orders, you may even get your items the next day. Thank you for your interest if you have come here to read more about us. We are always improving but one thing we never change is our commitment to our community, without whom our designs would never come to fruition. We do not actively ask our customers to leave a review at Trustpilot. For those who do, we always reply to find out their order and see their issues are solved. If these reviewers do not reply with their order details, they will be flagged by Trust Pilot and their reviews will be hidden here. Reach us more quickly here support@mdbm.uk


Contact info

  • Stacey Avenue 28, MK12 5DL, Wolverton, United Kingdom

  • mdbm.uk

1.8

Poor

TrustScore 2 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love love love this purse

Love love love this purse! I am pleased with the color size and uniqueness of this purse!
I love the small bag that fits inside the bigger one it protects my purse from pens,and spills

June 6, 2020
Unprompted review
Rated 2 out of 5 stars

I loved this bag at first but…

I loved this bag at first but unfortunately it had started to fall apart. After only a few weeks of light use the lining in the bag had frayed and pulled away from the leather. This makes it very awkward to use and items slip under the lining and disappear. So disappointed.

May 31, 2020
Unprompted review
Rated 3 out of 5 stars

I "like" this purse, don't love it.

I like this purse. I don't 5 star love it like my 2 previous purses from you. The shoulder strap attachments are awkwardly placed making the purse hang in a slanted position. The leather is not as fine as my 2 previous purchases. It doesn't even smell like leather. I'm keeping it and going to wear it for a while hoping I will grow fonder of it. I do like the style and as usual can tell it's well made and sturdy. I am a wife, mother, grandmother, and full time RN at a very busy local hospital amid this tragic pandemic. I'm very rough on my purses and the ones from you are still absolutely stunning after much use and unintentional abuse, as I'm almost constantly rushing. The purses still look like new and the leather smells as good as the day I received them. I was just expecting this purse to be crafted from softer leather that smells like leather. I can make the shoulder strap work.

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Love your products!

Love your products. I’ve purchased 4 bags and the briefcase so far. Two were presents (bag and briefcase for my daughter in law and son). They loved them too! So many compliments! Everything is so well made!

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

My husband isn't wild about buying things for himself.

My husband isn't wild about buying things for himself so I have to buy stuff for him. Sometimes it's an item like a wallet that most people would rather choose for themselves. But too much time had passed and his old wallet had gone through the laundry one time too many, so I chose from MDBM.UK because I've purchased from you 3 or 4 other times and always been extremely satisfied... no make that delighted... with the products when they arrive. That confidence is astonishing considering I'm buying from a UK company and I live in the US.
The wallet is made of a beautiful quality leather. The size is just perfect. The color is handsome. And the best part is that after he said, "You shouldn't have spent the money." my husband said, "But I'm really glad you did."

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

I adore my bag!

I adore my bag! I use it every single day and it looks as good now as it did when I first received it. It’s beautifully made, and the craftsmanship is excellent. I love everything about it: the size, the style, and the functionality.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Have requested a refund for 2 bag…

Have requested a refund for 2 bag purchased in April for which the company cannot/will not provide an arrival date. While they responded to original emails they have now stopped after requesting a refund.

May 13, 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality

I just got my first bag from them after a month of waiting (placed my order April 1st, received it May 1st). It looks like vinyl then sprayed with something to make it smell like leather. The color is not what was pictured. The strap is oddly short and the bag is much smaller than they said it should be. Quality is super poor. I WILL NEVER ORDER FROM THEM AGAIN!

May 1, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look