I should have put NO stars. I ordered a gift certificate fit my daughter. They never responded to her tracking request. I’ve sent emails and called repeatedly only to receive a busy signal. Horrible c... See more
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See what reviewers are saying
Don’t risk your time or money! Have bought several beautiful bags from them. Latest one is a cheap, knockoff, vinyl handles, lightweight, fake leather. Hideous. Customer service is refusing to refund... See more
I love your products. I have purchased a tote bag, two different women’s wallets and one very cute and handy small cross-body bag. Each is made extremely well, good leather and lining material, and ve... See more
These are lovely looking items but the quality of workmanship leave a lot to be desired. I purchased the Cholet purse and one of the screws comes loose and the purse falls off my shoulder. I recentl... See more
Company details
Information provided by various external sources
We are a bags retail company started in 2017 who makes bags from designs from our own community. To date we have over 70,000 customers. Earlier on into our business, we underestimated our virality of our bag designs and we ran into logistics issues that made our shipments very late. If you were one of such customers, please have our apologies. We have improved since. From 2018, our shipping times have reduced from previously 10-25 days to 1-10 days. Depending on your location and time of your orders, you may even get your items the next day. Thank you for your interest if you have come here to read more about us. We are always improving but one thing we never change is our commitment to our community, without whom our designs would never come to fruition. We do not actively ask our customers to leave a review at Trustpilot. For those who do, we always reply to find out their order and see their issues are solved. If these reviewers do not reply with their order details, they will be flagged by Trust Pilot and their reviews will be hidden here. Reach us more quickly here support@mdbm.uk
Contact info
Stacey Avenue 28, MK12 5DL, Wolverton, United Kingdom
- mdbm.uk
1.8
Poor
375 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Real leather
Real leather. I love it. I have bought 4 bags and all satisfactions.
March 1, 2020
Unprompted review
Great products
Great products, never disappointed. Love everything I have purchased.
February 28, 2020
Unprompted review
perfect.
As expected no problems what so ever. A straightforward procedure, arrived as expected, on time. Beautifully packed with the bag well protected. Perfect!
February 28, 2020
Unprompted review
Awesome product och faster delivery…
Awesome product och faster delivery than expected! Highly recommended. :)
February 28, 2020
Unprompted review
Fantastic Products
Fantastic Products! True leather, all throughout.
Customer service like the good ole days.
February 28, 2020
Unprompted review
STEER CLEAR!!
I paid 105$ for a vinyl purse (Lourdes) that was made in China and stinks like chemicals. The lining is cheap and not attached to the bottom or sides of the purse. There are no tags, inside or out, that identify the maker or that it is leather. It is much smaller that I thought it would be. Came in a cheap cardboard triangle box wrapped in plastic. Ugh. Never again.
February 26, 2020
Unprompted review
I am so happy with my choice of handbag…quality
I am so happy with my choice of handbag that I purchased. The quality of the stitching is impeccable and it checks all the boxes of my perfect handbag. It was an incredible bargain. I am considering buying it in black
January 28, 2020
Unprompted review
Louvenne Sling Bag
The look of this bag is stunning! The service impeccable! Can’t wait to order another bag.
December 15, 2019
Unprompted review
Love the products
Love the products, have ordered several handbags, two briefcases, mans wallet and am so happy with everything!
December 12, 2019
Unprompted review
As always
As always, the workmanship is awesome. I love everything I have ordered from you.
December 12, 2019
Unprompted review
Excellent service and I love my well…
Excellent service and I love my well made smart and gorgeous leather bags.
December 8, 2019
Unprompted review
Love these handbags!
I have purchased three of these handbags over the past year and am very happy with theIr quality and durability. Sometimes it takes a little while to receive them...the first bag took a month from the time I purchased it to the time I received it, but it was worth the wait.
December 8, 2019
Unprompted review
I love every bag I have bought here
I love every bag I have bought here. They are high quality bags that look new for years.
November 22, 2019
Unprompted review
I have 4 different bags and I love them…
I have 4 different bags and I love them all. They are well made and durable. I use them all the time.
November 21, 2019
Unprompted review
Extremely well made and stylish
Extremely well made and stylish. Company even listens to your needs, and creates a bag to meet your request if appropriate. Love these bags.
November 17, 2019
Unprompted review
Quality goods at fair prices.
November 15, 2019
Unprompted review
I love your products
I love your products. I have purchased a tote bag, two different women’s wallets and one very cute and handy small cross-body bag. Each is made extremely well, good leather and lining material, and very attractive. I’d highly recommend any of these...and will likely buy some more for holiday gifts!
November 15, 2019
Unprompted review
Well made bag
Well made bag. Love the light lining and side picket big enough for phone.
November 11, 2019
Unprompted review
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