I signed up to 6 month subscription for cat food in January. Six months later, I received an email saying they were about to charge my card. The price had increased almost 25% and 2 minutes after the... See more
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See what reviewers are saying
reading these reviews, i am concerned - will i even get my order. placed 2 days ago still waiting confirmation of delivery?? cannot get through to anyone on the phone?? i need to go and buy more food... See more
This company is completely insane, within 2 days they increased all prices 500%, I used to buy from there every week, without any notice or emailing to the buyer, increased prices. I emailed them sinc... See more
I placed an order and when it arrived the picker had only sent 1 tray of an eight tray order. The customer service person just decided to refund me the 7 items, but I have to wait up to 5 days for my... See more
Company details
Contact info
15-19 Backer's Row , EC1R 3DG, London, United Kingdom
- service@medicanimal.com
- medicanimal.nl
1.3
Bad
5K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still haven’t received my order!!!!
October 16, 2018
Unprompted review
Reply from MedicAnimal.nl
Goedendag mevrouw Tuite,
Onze excuses voor de vertraging met uw pakket.
Wij horen graag of u uw order al ontvangen heeft, zo niet dan hoor ik het graag zodat ik u verder kan helpen.
Supersnelle levering!
August 1, 2018
Unprompted review
Not trustful
I've ordered few products more than three weeks ago and it's still haven't been delivered.
I don't think that I'll ever order again from your company. There is a lot of other sites working much better than yours.
And I'm requesting the reimbursement of money.
April 7, 2018
Unprompted review
Different prices in EU !
We order since many many years your products "Hill CD" in The Netherlands & Spain. Always correct in time delivery but......different prices in 1 Europe. For Spain you have to be patient......
July 31, 2017
Unprompted review
MedicAnimals is goed.
June 6, 2017
Unprompted review
Excellent
Fantastic super quick service!
The two products I bought for my cat were considerably cheaper with MedicAnimal compared to other well known websites!
One : ) customer!
September 5, 2016
Unprompted review
Snel!
The order was processed quickly and delivery done on the time frame communicated! Happy days for our cat!
March 7, 2016
Unprompted review
Horrible
I had to make the order 2 timeso cause they cancel it the first time, I make the order again and they send me the wrong stuffs, I order a sweater for my dog (her size is an L) and they send me an XXS, of course she can't even put that things in a nail! Horrible service and horrible experience, I will never order again!
December 20, 2015
Unprompted review
Tevreden!!
Hill's z/d besteld voor het weekend en na het weekend kwam het al binnen,snelle levering,geen verzendkosten!
Ik ben tevreden!
Alleen wilde ik nu weer wat bestellen via de site,maar zie ik dat het al dagen niet meer beschikbaar is de site...
dit is wat er staat:
''''We are extremely popular at the minute and unfortunately you may not be able to access our site temporarily.
We are working as fast as our paws can manage to get this fixed.''''
August 4, 2015
Unprompted review
Allies top!
Good price, fast and free delivery on time, good quality product.
July 8, 2015
Unprompted review
Great
Good quality and cheaper than other shops. Only thing that you should concern before ordering is that shipping may take a while.Other than that website is amazing.
July 7, 2015
Unprompted review
perfect order, timing on delivery could improve
everything was all right with the order, the only thing I could suggest is to improve/shorten the delivery span as it is not always possible to 'plan' the orders accordingly.
April 10, 2015
Unprompted review
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