I signed up to 6 month subscription for cat food in January. Six months later, I received an email saying they were about to charge my card. The price had increased almost 25% and 2 minutes after the... See more
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reading these reviews, i am concerned - will i even get my order. placed 2 days ago still waiting confirmation of delivery?? cannot get through to anyone on the phone?? i need to go and buy more food... See more
This company is completely insane, within 2 days they increased all prices 500%, I used to buy from there every week, without any notice or emailing to the buyer, increased prices. I emailed them sinc... See more
I placed an order and when it arrived the picker had only sent 1 tray of an eight tray order. The customer service person just decided to refund me the 7 items, but I have to wait up to 5 days for my... See more
Company details
Contact info
15-19 Backer's Row , EC1R 3DG, London, United Kingdom
- service@medicanimal.com
- medicanimal.nl
Hasn’t replied to negative reviews
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Efficient service.
I was very impressed how quickly i received my order especially considering it was over the christmas period. I am British living in The Netherlands so was very impressed when all the medication came with British and Dutch instructions. Will order for them again and can recommend to others.
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