Great customer service . Throughout the years of applying loans . It have been easy enquires with Yash . Very helpful , friendly and great service he have provided me . His explanation as to how the l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
I can’t thank Medipay enough for allowing me to be accepted as a client my dog was evolved in a accident and needed emergency surgery and you guys literally saved him from being put to sleep I can’t... See more
Company replied
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
Company replied
Company details
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in 60 minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
478 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
987 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MediPay
Hi Kevin,
Thank you for the excellent review of our service and easy payment plan.
Jen@MediPay
Great Customer Service.
January 8, 2024
Reply from MediPay
Hi Rayleen,
Thank you for the 5 star review of our service level.
Joanne@MediPay
Easy to use
Easy to use. They make an effort to get back in contact when they are busy. A bit pricy though.
January 4, 2024
Reply from MediPay
Hi Georgia,
Thank you for the excellent review of our easy payment plan and team.
We're glad to have had you as one of our valued customers!
Jen@MediPay
High interest rate
High interest rate, $140 to start and a monthly fee, wrong wrong wrong, got the loan but might not use it now, will look at other choices
January 4, 2024
Reply from MediPay
Hi Jenny,
Thank you for the review of our easy payment plan.
All our fees and charges are listed on the 'Answers' page of our website.
The interest rates applicable to your payment plan will depend on our credit assessment of your application and range from 11.99% p.a. (comparison rate*: 13.51% p.a.)
The loan approval fee is added to your loan amount so that you do not have to pay this upfront.
Remember there are no fees or charges for early repayment. You also only pay for what you use, not the amount you are approved for.
We're glad to have had you as one of our valued customers, please let the team know when you are ready to make a payment request.
RK@MediPay
Very good online company
Very good online company. Very quick and effective. Great response time in helping me out even in a holiday period.
December 29, 2023
Reply from MediPay
Hi Simon,
Thank you for the 5 star review of our easy payment plan.
Joanne@MediPay
Very quick easy process
Very quick easy process. Extremely helpful when you need serious dental work done asap but don’t have the funds to make it happen straight away.
December 28, 2023
Reply from MediPay
Hi Jess,
Thank you for the 5 star review of our easy payment plan for your dental procedure.
RK@MediPay
Easy fast application process
Great communication, easy step by step process, allowed my husband to be a joint applicant
December 13, 2023
Reply from MediPay
Hi Ellyn,
Thank you for the 5 star review of our easy payment plan that allows partners to be joint borrowers.
RK@MediPay
Payment was made as stated
Payment was made as stated. The process was fairly simple. It's nice to know it's there, otherwise i wouldn't have gone through with my procedure.
December 8, 2023
Reply from MediPay
Hi Paul,
Thank you for the 5 star review of our easy payment plan.
Ahmed@MediPay
Reply from MediPay
Hi Rosie,
Thank you for the 5 star review of our service and team!
Jen@MediPay
Friendly helpful service
November 24, 2023
Reply from MediPay
Hi,
Thank you for the 5 star review of our team!
Paul@MediPay
Reply from MediPay
Hi Jeanet,
Thank you for the 5 star review of our easy payment plan and team!
Jon@MediPay
Quick and easy application
Quick and easy application. And friendly staff willing to help over the phone
November 22, 2023
Reply from MediPay
Hi Ernest,
Thank you for the amazing 5 star review of our easy application and friendly team!
RK@MediPay
Thankyou medipay
The process was quick and the service was great, fully recommend medipay in times of stress when you are stuck with urgent medical procedures.
November 20, 2023
Reply from MediPay
Hi Tamara,
Thank you for the amazing 5 star review and recommendation!
RK@MediPay
Excellent service
November 20, 2023
Reply from MediPay
Hi,
Thank you for the 5 star review of our service!
RK@MediPay
Reply from MediPay
Hi Andrea,
Thank you for the 5 star review of our team!
RK@MediPay
Absolutely brilliant to deal with nice…
Absolutely brilliant to deal with nice and easy processe although a bit faster communication is required
November 20, 2023
Reply from MediPay
Hi,
Thank you for the excellent review of our easy payment plan.
Jon@MediPay
I had no issues or time wasted
I had no issues or time wasted, most amazing process I’ve done. Most of it done on line and they called me straight away if needed. Highly recommend and the repayments are very affordable
November 15, 2023
Reply from MediPay
Hi Michael,
Thank you for the amazing 5 star review and recommendation!
RK@MediPay
Very quick reply and turn around to…
Very quick reply and turn around to receive finances.
Easy communication
November 14, 2023
Reply from MediPay
Hi Tracey,
Thank you for the 5 star review of our easy payment plan!
Joanne@MediPay
Reply from MediPay
Hi Shane,
Thank you for the 5 star review and recommendation!
Paul@MediPay
Reply from MediPay
Hi Ricky,
Thank you for the 5 star review of our team!
RK@MediPay
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